These are managed properties through Young's Suncoast Realty. So, at least part of your experience here really depends on the property owner and the condition of their particular condo. Unfortunately for us, our condo looked like no one had given it any real attention for 10 years. The patio furniture was broken, small appliances didn't work, dishes were dirty, and dust was everywhere. The white walls were smudged with dirt and the sliding doors onto the balcony didn't work. It was a real disappointment going in. That said, the property management was pretty prompt in addressing our complaints..at least those that were in their power to address. They brought us a new toaster and blender, and a day later, showed up with new patio furniture.
The location is not great, and I must admit, I'm not all that impressed with Orange Beach in general. While not very crowded, the beach seems dirty...lots of smokers who just toss their cig butts into the sand and apparently their trash too (ended up swimming next to a beer can on my 2nd day here). The condos are located right across the road which provides you with a fairly nice gulf view, unblocked by other hotels. However, you have to cross a busy 4 lane road to get to the water. There is no crosswalk and no traffic light right by the hotel...you just have to make a run for it when there's a break in traffic. If travelling with children, it might be better to load everyone in the car, and drive across the street to the public parking lot. Sounds silly, but it would be better than managing multiple children across that road. The other bummer regarding the road is that it is loud....sit at the pool, you hear constant traffic, on the balcony the same thing. There's no hope of listening to the soothing sounds of the Gulf waves.
Speaking of the pool, it's fine..handicapped ramp, bathrooms right there, lots of chairs, could use some shade...umbrellas maybe. It is definitely NOT the pool that appears in the first reviewers photos. Nor is there a hot tub. I don't know if it's a fake review or this person was just really confused, but as currently the only other reviewer, I thought I should clear that up.
So all in all, location gets 2 stars, condo gets a 2, property management was a 4. I'd stay at another Suncoast property again, just not this one. read more