I disagree with the other reviews. I have always gotten great service at Ace hardware. I go at…read moreleast once a week for home and garden supplies.

Extremely disappointed in the customer service and employee knowledge of home repair at this…read morelocation. They do not appear to man their glass cutting and repair station or have any knowledge on the different options available. The employees treat it as an extreme imposition if you ask for service in this area. The big hardware stores are cheaper and friendlier, I regret stopping here.

Westlake Ace Hardware is usually our first stop when we need something for our home. A lot of times…read morethis is where we get the lightbulbs from because they have a really great selection. We also almost always get our mulch here. Most recently I came here for a hex wrench set. Once when my car key fob wasn't working I came here for a battery change and actually had one of the workers do it for me. That was so nice because I don't know that I would've had the tools to do it myself. I have also bought paint, paint supplies, tarps, and things for my dog. Ace Hardware is a place to get information on how to fix things too. It's always our first stop for home improvement.

Being much closer to my house than the big box stores, this is my go-to when I need parts, tools,…read moreetc. The store being on the small side, it doesn't have a great variety but they have many of the most common items. I usually check online first. It typically isn't very busy so it's pretty quick to get in and out. The service is also pretty good.

This is the Hardware store the Pro's use. They specialize in actual Hardware. Anytime I have…read moreneeded to resource any item they have come through. Do not get confused with the box stores and the "ace" hardware stores. They are not the same. These guys that work here it is their trade and career. True quality and trade knowledge here.

Very easy to walk to from the Old Market area. Had house keys made, & we all know how that can go!…read more Returned home to find that both work perfectly. Store has everything you need. Very clean & employees very friendly & helpful.

This is my new go-to for hardware. Like the one on the other side of Center, it serves as a good…read moreresource for my hardware needs. The stock is as ai expected, and includes seasonal items. The staff is courteous and very helpful. One can order larger volumes of resources and specialty items. One can order online and pick it up there. It's clean and well lit. Good for plants in spring and snow shovels in fall. All at reasonable and competitive prices. I go there often. Will definitely keep returning.

Least bothered to help you when you are looking for something. I waited 20 mins after checking in…read morethe front desk to get my lawn mower blade sharpen and no one showed up.

Patrick D. sure eff'ed up wearing his true colors. Ace just lost a life long customer. Hey Ace, can…read moreyou calculate the economic loss of dissatisfied customers?

Prices are Outrageous! The 2 stars is simply because this store is convenient for that 1 forgotten…read moreitem you didn't purchase at one of the big stores! Customer service is non existent. Store is VERY difficult to find things in. Very small and cramped location. Paint dept isn't bad, good selection but again, customer service is almost non existent.

Thank you Scott! I had come to ideal hardware and window repair before. Brought in an old shower…read morehead valve. Scott gave me some options to choose from and everything I needed to complete the replacement. In and out in 5 minutes. Experience of staff here is second to none. I definitely would recommend coming here! A+ in my book!

This is the kind of shop that we remember, before the huge home improvement stores appeared…read more Well, good, local, helpful places STILL exist. We came in here, got exactly what we were looking for, a galvanized metal bucket, and also we walked around looking at all kinds of other things that we didn't need at the moment. There will always be The Next Project so I'll probably be back. I definitely am planning to come back and have them cut me a new house key. Somehow this review seems like it's almost a Country/Western song. Maybe THAT's my Next Project.

Best 'all things' door hardware in Omaha with outstanding customer support and on site service…read moretechnicians! Jay Grabow, the store manager, has several decades of experience in locksets, hinges, and bathroom hardware. He prides himself on guiding his customers to the best value and quality decisions for door design considerations in their home. Jay and his team help me select the right door hardware and hinges throughout our home and installed them expertly. Twelve years later, the 'most used door in the house' lockset fails. I contact Jay for a replacement and installation. He advises me that he will contact the manufacturer and ordered a free replacement lockset, I did not know I had a lifetime warranty. Next, I requested installation service call and Jay informed me that installation was very simple and that I could do the work myself. He saved me about $250 in purchasing a new door lockset and installation cost! I highly recommended shopping with Jay for all door hardware needs!