I'm very sad that I can only give it five stars here at most, because I think Dr.Lee deserves a…read moreten-star rating. Even more and perfect. Let me just say this firstly: I guarantee with my own integrity that you will not find a better doctor in this area! Without comparison to other doctors, you might never know how good he is. My daughter has been seeing a Chinese-speaking doctor because of my mother's language barrier, but my son has been seeing Dr. Lee all the time! I'd always had a very good impression of him with my son because he always came to see us very quickly whenever I went to his clinic. First, the waiting time was very short, and second, he was incredibly patient. He answered all my questions very seriously and wasn't in a hurry to leave. I often asked really silly questions, but he always answered them patiently! Believe me, if it were any other doctor, they would have left long ago! Everyone's time is precious. If you can find a doctor like Dr. Lee who is willing to explain any details to you, you must cherish that. His professionalism and knowledge are beyond question. He always manages to pinpoint the problem accurately. Just a very simple example: When my son had a stomachache, I took him to other doctors, and they recommended an X-ray. But Dr. Lee told me that many children have stomach aches due to constipation. I later discovered that every time he complained of stomach pain, he would ask to go to the toilet. Of course, there are many other examples like Dr. Lee,who is exceptionally gentle and attentive when administering vaccines. Compared to other doctors who can even apply bandages crookedly. He never over-treats, and he never creates anxiety for you. No other doctor can compare to him in this respect! As I mentioned, my daughter has been seeing a Chinese-speaking doctor, but recently she caught the flu. Yesterday, Friday, I called her doctor, who very indifferently and barely answered some questions. Today, my daughter has a fever, and because it's the weekend, I couldn't contact them at all to offer any help. I had no choice but to leave a message to Dr. Lee. I really didn't expect him to reply to both of my messages, the second one even at almost 10 pm without any paid! This isn't even within his job description. He could have easily refused to help me. But because of his kindness and his genuine concern for children's , he chose to help. He told me because my son is his patient so he likes to help our family. Of course, I need to immediately transfer my daughter to Dr. Lee's .There's no need to see any other doctor, even if it means communicating in English. I remember asking Dr. Lee before, "Why don't you accept insurance premiums?" Because he doesn't, many people would seek out doctors who do. He told me he didn't want to spend time arguing with insurance companies; he wanted to spend his time seeing and taking care of patients, that's exactly what he did. I'm glad he did that because if he took insurance, his clinic would probably be the busiest in the area. He only charges 100 for a consultation, unlike many places where it's 300. This proves that he genuinely wants what's the best for the children and helping children, not just making money. I realized long ago that my child was more important than $100. I preferred not to go through insurance because when you encounter crucial problems, you realize it was absolutely worth it.

Probably THE BEST pediatrician I have ever had for my child. Dr. Andrew Lee addressed all concerns…read moreI had regarding health matters from treatment options to vaccines to food nutrition guidelines. The office staff were also friendly and kind and were quick to assist and provide any paperwork that was needed for school. Love that everyone made it a great experience for my kiddo! Amazing doc who knows what he's doing! :)

Very caring front desk lady and Dr Alexander Tu is amazing. I had to find a new pediatrician for my…read morenewborn and two year old. They make you feel welcome and at ease. Highly recommend this Irvine location and Dr Tu!!!!

I would not recommend Newport Children's Medical Group. Years ago we went to the Laguna Beach and…read morethe Newport office, their organization and professionalism was a struggle, so we decided to not return to this practice. Several years later, when our pediatrician sold his practice, we thought we'd give Newport children's medical group another try. Again, the Newport office is disorganization, and Dr. Kellum was truly a disappointment. There was no follow-through, the doctors and office staff do not return your phone calls, when a referral is needed, they don't get back to you, which means you can't see a specialist, because the doctor's office doesn't get back to you with the referral. I am not one to leave negative reviews, but when it comes to your child's health and safety, I will spend the time to leave a review to share my experiences.

I normally dont do reviews, but this is the 2nd time I've had unprofessional service when I…read moredesperately needed proper and timely care for my kids. The first time I sat in the waiting room an hour and a half after my scheduled appointment to be seen just for the dr to brush off every concern. The whole visit took over 2 hours and there was only 1 other patient. The 2nd time was 3 weeks later and I showed up 10 min early for a 10am appointment. The receptionist took vitals and the dr wasn't even in the building. We sat in the waiting room for over 40 min before deciding to leave. The dr drove past me as I was leaving the parking lot lot. Apparently coming in late is becoming a normal practice for this dr. Beware this is not a medical group. This is one individual dr that runs this office. If she's not there on time youre waiting for her. I see she used to get great reviews, but maybe time has taken its tole and the quality isn't there anymore.

This is a long and overdue post. I brought my boys here when they were very 2-3 years old. The…read moredoctor was great, but her two assistants at the front desk made me want to keep coming back. The girls were so kind and thoughtful. They engaged with my kids. We moved and I called a few times requesting vaccine records and everytime I mention their names they still remember them and ask how they are doing. To me that is beyond special. If you're looking for a doctor and staff who truly care about your children this place is it. My boys are now 10 and 11 and I still remember this place fondly.

If I could give negative stars I would. The worst office. The front desk is definitely not…read moreaccommodating. There is no empathy for moms with kids. We are talking about babies here. They are the worst. I've seen several doctors in this office due to both of my kids being... kids. And they are all not helpful. Very basic answers and treatments. They do not want to help.. if there is anything other than wellness checks.. they refer you out to urgent cares or speciality office that takes weeks to book. Do NOT bring your kids here.

This review is a long time coming. I have continued going the last few years because I believe the…read moredoctors are knowledgeable. The front office staff and medical assistants are great. It is convenient to my house and having MyChart/EPIC is very useful. Why two stars? Well the extra star is not for them. They treat my children very well but they are rude, judgmental, and condescending towards the parents. They are less rude if my husband is with me. I guess they realize they can't fully act out on their crap behavior. I have ignored it for long enough. I have confidence in my parenting skills so people like that don't usually bother me as a one-off but I just don't have the patience anymore. I am worried one day I am going to snap back at them verbally and, more importantly, my child should not see rude doctors as normal or that I have allowed myself to be annoyed to that point. We are not ridiculous paranoid or basic parents that are anti-vax, don't believe in science, want our kids to do fad diets, or are concerned about them getting hurt trying spicy "ethnic" food. I think they are just jaded, pumped up by their pedigrees, and burnt out. They need to remember that I am still a customer and not some naïve ignorant gleefully there to be denigrated. The doctors I have seen are Palmisano and Field. Not sure why Palmisano is so popular, her manner with me is dismissive and distrusting. I bought into the reviews and was so disappointed. It's so fake bubbly. They could very well be a villainous duo in a kids movie. Field seems like she's about to have a breakdown at any point. Especially later in the day, watch out. She's even criticized a previous set of parents to me. I don't even talk much, just the facts because I want to keep my interaction with them to a minimum while remaining pleasant. I've had Dr. Field slam her pen on the table at me because of her own will, she decided she needed to write down a treatment for my child. Guess she was mad she had to write? I didn't ask her to. All I did was ask about high level treatment options for a common condition that my child has. She's also judged me for not changing a lightly wet diaper or baby having a rash. Babies sometimes get rashes (diaper cream was visible on her body as I treat it immediately). I was intentionally waiting for the exam to change a diaper since it has to come off anyway. Of course they get wet. Babies pee frequently. I pointed to the clean diaper and wipes I set up next to my child ready to go and she didn't reply. I also got one of her looks for not wanting to send my kid to private school. Dr. Palmisano has waived me into silence and another time told my child to disregard my instructions about putting a Kindle away. She will also cut you off when she's done listening and the content holds no value. Again, I don't talk much and I'm easy-going so I don't get what is wrong with her. I am not the high-maintenance, 1000x questions type who needs to "speak to the manager" or send food back. It's a doctors appointment. Most recently, I had some concerns that I thought might be too sensitive to discuss in front of a young child and she starts asking questions about it. I couldn't answer fully, being by myself, so she didn't believe me and then ignored the issue. No follow-up. At the same appointment, I referenced a previous event and she snaps that she read the chart. Well, as a parent and patient, especially these days, taking 5 seconds to bring something up as a segue into a concern should not be shot down. It was akin to me saying to a doctor I had not seen in years, oh I had x happen last year which leads me to bring up y... but before you can explain y, you get snapped at. I mean, I don't know what to say. Perhaps they need to not work for Hoag or find another profession. Again, this has been happening for years. It is not COVID stress. I am close to this industry so I have a huge amount of compassion for first responders, essential workers, etc. Given the sample size of visits and interactions with these two, plus a witness to confirm, it's not us, it's them.

Disappointing first visit. Dr. Kar did not examine or address the private area we came in concerned…read moreabout and most of the conversation focused on the $250 concierge service. It left me feeling like having insurance meant receiving a lower standard of care, which was frustrating and concerning.

Dr. Kar is a wonderful pediatrician! We've been patients for several years and have always had good…read moreexperiences with him. He is kind and attentive, and you can tell he genuinely cares about his patients. His office staff is also amazing! I would highly recommend.

We love Dr. Kozak. Been seeing her for 5 years. She's so great with kids AND us parents. She…read morelistens and is also is very matter of fact which is so helpful. At our very first appointment with our newborn she looked at me and asked how I was doing first, she doesn't know how much that hit me (in a good way). I will never forget her care for me. She is always available for questions no matter what time of day. We hope we get to be with her for a long time!

We've been coming to her since our micropreemie son was born in 2023. She is the BEST decision we…read moreever made and truly gave us all the confidence coming home with a medically complex baby as first time parents. She gets to the point and answers your questions with care and honesty. It's easy to make appointments and the office is clean, we're usually in and out within an hour or so. She truly has a passion for kids & families and is the most genuine nice lady. Can't recommend her enough!

Best doctor ever!!! His bed manner with the kids are amazing. My kids love him and have seen him…read moresince they were born. Veronica, one of his assistants is always so helpful too. He is available if you message himvia my chart and him or his assistant will respond the same day right . I would HIGHLY RECOMMEND this Doctor. They way he communicates and treats the kids and the parents is something they should teach at medical school. Thank you Doctor Kwon!

Oh my lord. He is the best pediatrician ever. If you do not like him, I don't know what's wrong…read morewith you. I work in the healthcare field and I guarantee you it is very rare and it is extremely difficult to find a doctor like him. He is not only knowledgeable and skilled but more than anything, he is wonderfully caring. Dr. Kwon takes his time in assessing each kid and he talks to each kid to make sure that he or she is comfortable. Dr. Kwon then always spends a great amount of time with the parents in ensuring that the each parent is free of concerns and questions. I can go on and on about Dr. Kwon because he truly is amazing. If you are looking for a pediatrician, choose Dr. Kwon, you will not regret it.

We don't normally see Dr. Courtney Jones, but we scheduled a newborn appointment with her because…read moreour regular pediatrician was out of town and we needed someone to evaluate a possible heart arrhythmia our midwife detected in our son. Dr. Jones personally said she could squeeze us in the next day specifically due to the concern -- but when we arrived, she dismissed the issue almost immediately. Despite our midwife and even we as parents being able to clearly hear the irregularity through a stethoscope and see it on a pulse ox screen, Dr. Jones insisted that no one could hear (not diagnose but HEAR) an arrhythmia without an EKG. She barely listened for a few seconds and said she couldn't hear anything. Dr. Jones refused to take our concern seriously and ultimately was really rude and arrogant in how she talked to us even though we were understandably concerned and emotional about the situation with our newborn. This was incredibly upsetting, as it was the entire reason for our visit and the only reason we scheduled with her in the first place. Unfortunately, the rest of the visit was equally disappointing. No one greeted us when we arrived, even though Dr. Jones and the receptionist were both sitting at the front desk and appeared unoccupied. We were then kept waiting for 30 minutes past our appointment time. When she finally saw us, she didn't introduce herself, made dismissive and rude remarks about our choices for basic medical decisions, and generally lacked warmth or professionalism. Their billing system is another major issue as other reviewers have emphasized -- they didn't take our copay at the time of the visit, and we still haven't received a bill weeks later. They also communicate using a Gmail address, which is not HIPAA-compliant, and fail to practice informed consent in any meaningful way. For comparison, our usual pediatrician and their team are incredibly warm, respectful, and professional. They greet us every time, take our concerns seriously, and offer comfortable seating (something that sounds small but really matters when you've just given birth!) and nursing accommodations. The experience with Dr. Jones and this office could not have been more different. We won't be returning.

This is the worst pediatricians office I have honestly ever experienced. We were originally seeing…read morea different Pediatrician at this office who was amazing and very thorough and unfortunately he moved and Dr Jones took over. She is not empathetic towards her patients at all. I have needed to come in for several reason for two of my children. She did not help either one of them and she also repeatedly missed that my son had problems with his vision. I would highly recommend seeing a pediatrician who cares more deeply about their patients and their needs. She seems like a very check the box person who is unable to emotionally connect with her patients and their family's.