Life happens as its said and we don't get to schedule those times of extreme inconvenience. I had just returned home from a doctors appointment having been released from a near three week unplanned vacation in the hospital.
The weeds had grown wonderfully in my absence and my mailbox was packed with the usual that we all get. That notice of having won the lotto with taxes paid was misdelivered again.
So I settled in making a light dinner and started my new script regimen including furosemide also known as Lasix or the pee pill. It's one of those meds you don't dare deny, argue with or put off when it hits because you'll embarrassingly lose. So... multiple trips to the washroom I ended my day.
Waking up in the morning the pee pill was in control so off to the washroom I go.I needed to prep and leave for two doctors appointments to have additional follow-up and tests. Leaving now I headed downstairs (walk out basement) to leave and saw a lot of liquid on the floor. Checked the utility room for possible water leak issues and when I glanced over at the floor drain I knew I was in deep ****. Yep a definite septic problem.
I couldn't cancel these test and doctors appointment nor was I able to call during the course of the regular business day. Doctors don't like being stood up. I'm a widower so I need fend for myself if you know what I mean.
Arriving back home about 5:30 PM I went online and began dialling for real help.
Many voice mails and text us, will get back to you as soon as we can. You know how that goes, it's the only time your phone is silent (LOL). I dialled a few more thinking I best get a room for the evening when A woman answered the phone; Grace Septic how may we help?
Now after 6 PM I explained my predicament and she apologised saying the men are just returning from their day and she would get me scheduled promptly for Wednesday. She then excused herself from the phone and came back online saying a crew will be on their way shortly. I was speechless.
About forty minutes later a three man crew arrived, introduced themselves and asked several questions to which I was of no help. I know what I know but you can't fill the point of a pin with what I know about septic systems even my own.
You know that look you often get when a service person or contractor asks a question about your property or situation and you can read their mind as they're calling you a ***** but it's said silently? Not so with these gentlemen. They said lets find the answers together so we can get you fixed properly and happily flushing and you'll then have the correct information for any future needs should they arise.
That's exactly what took place. They located and fixed and now I know where my tank is located, suggested care and maintenace in addition to what a riser is.
The charge was extremely reasonable and the education was free!
They earned my 10 star rating and recommendation. I'm very grateful to them and they have me as a positive spokesperson on their behalf.
In my opinion Grace Septic should be the first septic service provider you call. It will be the only septic service call you'll make.
My sincere thanks to you all at Grace Septic.
R.B. read more
