1. Grace’s Place Grooming

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Enfield, CT

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Grace’s Place Grooming

5.0 (3 reviews)

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2 months ago

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5 months ago

Erin is delightful and attentive and does what is necessary to make my old girl comfy!

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4 months ago

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Loving Touch Dog Grooming

Loving Touch Dog Grooming

(10 reviews)

The worst customer service. A friend of ours told us about this place. Said they weren't very nice…read morebut it was cheap. The first time my dog went here they weren't welcoming and very rude (not to mention the place is gross) but they were cheap and took my doodle in quick. Second time, we were late because a doctors appointment went way past the time it usually goes. We were 18 mins late. We called ahead of time to let them know and sincerely apologized. As I walked in with my dog the two women were so rude and almost tagged teamed me. One very rudely mention a late fee; I said sure, I would absolutely to pay for that. I'm late, I understand. I apologized up-and-down MULTIPLE times saying it would never happen again and that I was embarrassed we were late. They both kept making comments to the point I no longer felt comfortable leaving my dog in their hands. I was very kind and asked for my dog back. They said no, no need because the lady would be out of money now. I again asked for her back and they finally gave me her. As I was leaving they were swearing at each-other about me. I felt like I was at a dirty principles office. These women have ZERO customer service. And are very rude. If you just want a cheap place, this is for you. Don't except to also revive the warm and fuzzies.

My last experience at loving touch was extremely disappointing not did i pay more then pet smart or…read morepetco But our dog came home not smelling good and with random hairs everywhere.. when I called the owner to ask if he had been bathed she had such an attitude in her voice and simply said that yes he was bathed and that they groom animals sooooo .... Then she rudely hung up on me .... Thank you loving touch I will no longer bring my dog nor recommend this place at all.

Grace’s Place Grooming - groomer - Updated October 2026

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