If you're looking for long term care for seniors, do not choose Grace Point. My Mother lived there for 3 years and spent most of the time in her room which was her choice, but no one made a real effort to get her out. Most activities are directed toward the assisted living residents who live downstairs. As an advocate for my Mother, 98% of the time, I had to notify the nursing staff when there was a problem. Most activities are directed toward the assisted living residents who live downstairs. After moving her to another facility after another price increase, she was out of her room more in two weeks than she ever was at Grace Point in the 3 years she was there. read more

Grace Pointe's team has been the most unprofessional I've interacted with while researching care communities for my dad, who has dementia. I emailed back and forth with Jennifer (Dir of Marketing) several times for info on pricing/services. I also checked out their website's Careers page because I want to be sure my dad is supported by caregivers who are paid well and offered good benefits, as research shows those who are treated well by employers give better care to residents. But even though the page listed job openings, no pay ranges or benefits were listed, so I asked Jennifer to provide this info and explained why I requested it. Jennifer responded, "I would like to have time to talk with you in detail. Usually these questions are asked by competitors cold calling so I hope I am not coming across skeptical. ... I definitely would like to provide you with the information to make the best decision for your dad. A virtual tour is also something available if you cannot do one in person." This response was not only weird and off-putting, but also objectively problematic: 1. Colorado legally requires employers to publicly post pay ranges with job listings so workers don't have to waste time applying and interviewing for jobs with unfair wages. 2. Jennifer prioritized her fear of giving super basic info to competitors over giving transparent info to someone going through the traumatic process of watching her dad basically deteriorate. 3. Jennifer implied she would essentially hold info hostage unless I went on a tour with her. 4. If she was THAT worried, she could've easily found me on LinkedIn to see if I was a competitor. I sent a firm but cordial response pointing out that Grace Pointe is not legally compliant and the lack of transparency for both prospective clients and employees is unfair. I forwarded the email chain to the owner and executive director, clearly requesting a response/clarification from all three parties. Strangely, I didn't receive a reply, even though Jennifer had replied to all previous emails promptly. However, their Careers page was almost instantaneously updated, with all job listings removed and replaced by generic messages about how Grace Pointe loves its employees. As a former board member of a senior care nonprofit and volunteer of 3 different senior care organizations, these events have by far been the most concerning I've ever witnessed -- especially from a healthcare organization whose primary responsibility is ensuring seniors receive good care. read more

Great customer service. Care for each resident is evident. Staff is always willing to help.

My mother fell at home and was hospitalized. She went to Grace Pointe for some much needed nursing care and therapy. She received the very best care from the Grace Pointe staff. They treated her and our family with compassion and real concern. I am happy to say that because of Grace Pointe, my mother is back at home and doing well. Thank you to all the staff who helped her achieve her goals. read more

If you are looking for a rehab facility, please look elsewhere. Grace Pointe only wants patients that are complacent, and have their patients who want to stay in their rooms to watch TV all day. If a patient needs medication crushed, the nursing staff will try to give the pills in a cup, rather than crushing them. Family needs to be there to "train" each nurse to crush the medication. I'm not sure what patients do that do not have family available. Medication is given out at inconsistent times. Our mother wondered around asking for family members for three hours, and staff would not call the family. She worked herself into a state where when a friend came to visit, she thought mom was going to have a stroke. Family members live nearby and always said if there is any issues to please call. No calls were ever made. Then we were told that we could not take my mother out of the facility without doctors approval and then it could only be for a 3-4 period of time. We just found out this was not the case. When the family raises questions concerning these situations; mom is dismissed, due to not being able to progress further in rehab because of cognitive function. This was difficult to understand, because she is still making progress at a different assisted living facility. Grace Pointe advertises that they are the Premier facility in the Greeley area, I believe they have a lot of work to do, to live up to that standard. This was very disappointing experience for all of our family. read more