the management and communication are non existent. my husband has dementia and is prone to falling…read more he was at This facility for two weeks and fell everyday. staff are not well trained. English is a second language and our deposits and money were tied up for weeks after we gave notice. we couldn't get any definite dates for release of funds. the property is poorly managed with filthy windows and dead plants. there is no place for guests to meet and the dining area is also the tv room.

My mother was a resident of Ventura Villa for several years. It was recommended to us by her…read morehospice provider as a facility which they knew provided good care. According to my mother's doctor, the outstanding care she received at this facility helped to extend her lifetime. I will be forever grateful to the staff for their loving and professional care.

My old friend Jim stayed about four years at Bella Nova, and I can highly recommend this care…read morefacility. The place is always clean and welcoming, which made a significant difference in his comfort. Jim often praised the food, noting how delicious and satisfying it was. Maria, the owner, truly cares about the residents and went above and beyond to ensure Jim stayed healthy and happy. Thank you, Bella Nova, for the excellent care!

Bella Nova Villa II, On behalf of my entire family, I want…read moreto extend our heartfelt thanks to Maria and the amazing team at Bella Nova Villa II, for the exceptional care you provided for our mom for the past 3 year during her time with you. When we entrusted her into your care, we hoped she would be in a place where she would feel safe, loved, and well cared for and you all went beyond our expectations. Caring for someone with dementia requires patience, compassion, and understanding, and you all demonstrated these qualities every single day. You treated our mom not just as a resident, but as part of your own family. The warmth, respect, and dignity you gave her made a world of difference, and it provided us with comfort knowing she was in such loving hands. We will never forget the kindness and attention you gave our mom dignity, respect, and love, and for that, we are eternally thankful. You made her final years as peaceful and beautiful. Love, Conne

We are incredibly grateful for the exceptional care my Mother received at Brookhaven. The home is…read moreclean, secure, and offers a peaceful environment. Gigi, Sam, Aman and her staff go above and beyond to make everyone feel comfortable and taken care of! The staff is professional, compassionate, and truly attentive to every individual resident's needs. The caregivers provide personalized, round-the-clock attention that you simply cannot get in a larger facility. We are so grateful that we had our Mother here with full support, love and care!

My mom has been living at Brookhaven Assisted Living for 11 months now, and we couldn't be happier…read more Everything has been wonderful, and it's truly a place we can recommend with confidence to other families. If you're looking for a quality home for your parents or loved ones, this is the place. Gigi and her son are truly the rock of this community. The way they care for residents and treat families makes you feel like you're part of their own family. It's just amazing to see the love, kindness, and dedication they

We have really come to appreciate the wonderful people that they have working here. The people are…read morealways ready to help, very kind, and proactive. We are especially grateful for the social directors, Jennifer and Gabby (and Miguel), who really go out of their way to look out for the residents and make their lives easier.

Oakmont is a very clean and quality residence. The caregivers are helpful and caring, the business…read morestaff are accommodating and understanding. Gabby in activities is very helpful and goes out of her way to assist the residents and explain the process. The nursing staff are close by and on top of what is happening with residents. Food is good with a variety of different cultural foods. Different levels of care are also available based on evaluation. Overall a great place for full time or part time status to meet your personal needs.

Great staff! We do entertainment here quarterly. The residents seem very happy and the staff is…read moresuper accommodating.

I did not use this facility for my dad, but I went on a tour and met with a manager who was very…read moreeasy going, pleasant and professional. The facility was very clean and well kept. There was a positive vibe and good communication. Because I did not use the facility they very easily returned my deposit.

My father was there few months and the staff from the administrators to care staff made me at ease…read moreknowing they gave him the best care, in honor of him i donated his pride and joy of electric recliner to them , i know he would have wanted it that way .

My Mom stayed at Ventura Grand Chateau for about a year. She needed a memory care facility and this…read morewas a great place for her. The staff is very kind and caring. The food is great. The facility is nice, it feels more like a house than a hotel or hospital. The entire place is gated so residents can walk around inside and out in the yard and they're safe. Ventura Grand was significantly more affordable than other memory care facilities in the area. Thank you to the staff at Ventura Grand Chateau for taking care of my Mom.

Kind, caring and experienced. Very responsive. They were so instrumental in supporting my mom and…read moreI. Thank you so much Buena Vista!

During the pandemic, my mom was diagnosed with Alzheimer's. It progressed quickly, and I was left…read moreto care for her on my own after my dad died from cancer in 2022. Buena Vista was recommended by her geriatric doctor at Kaiser, who told me that their care was better than that provided by her own employer. I took her word for it and scheduled my appointment with them. She was accepted quickly, and from February 2024 through September 2025, she was in their care, providing several visits to my home per week. There were some bumps in the road, which accounts for four stars instead of five (mainly due to under- or constantly revolving staffing and an original social worker who should be in an academic line of work, rather than a public-facing one), but overall, it was a positive experience and I would recommend BVH to anyone in need of such care for their loved one(s). I would have been doomed without the medications and supplies provided by BVH. Having to navigate her care by myself was more difficult than I can put into words-- you never imagine having to wipe down walls that have been finger-painted by the feces of a 70-year-old, or carrying the dead weight of a 120-pound woman from a bathroom to a chair because she's forgotten how to use her legs. Her social worker (Marci) stayed with me on the phone while I vented and cried, and offered warm words of kindness. The volunteer coordinator (Kellie) gave me friendship when my world had dwindled down to nothing but centring around my mom and her constant supervision. My second volunteer, Jacky, was amazing. We formed a friendship and still text each other weekly. Unfortunately, because my mom remained on hospice for more than the typical length of time (3 months), due to her condition, she cycled through a handful of nurses, but we ended up with the nurse we liked the most, after she came back from maternity leave. Karen is one of the sweetest people I have ever met in my life, and she always showed what felt like genuine care and concern for my mom, as well as myself. Estephany was a godsend. I feel that the most underappreciated "angels" of hospice are without a doubt the bathing assistants. They have to put up with tantrums, screaming, crying, and general awkwardness of showering and dressing injured and elderly people who are scared, confused, and sometimes violent. She felt like a friend to me in the time she was with us, and I looked forward to her visits. She was so good with my mom. I'm starting to cry as I type this because she had to endure the same weird ramblings and repeated questions three times a week, every week for over a year, and always did so with a smile. She treated my mom like a human being, with love and respect. That is probably my biggest takeaway from my experience with Buena Vista-- they allowed my mom, who suffered through this tragic disease, to spend the last leg of her life with DIGNITY, which is in short supply for the addled and elderly, trapped in their failing bodies and minds that betray them. Thank you to everyone at BVH who helped us during this dark time. Your generosity will never be forgotten.

Connie was very helpful and had great contacts in the community. She worked quickly to help find a…read morehome for my dad.

Placing a loved one in a memory facility is such a difficult, emotional experience. Connie DeLaRosa…read morehas been working with me and she is kind, concerned, professional and knowledgeable. She listens to your concerns and her input brings the family peace of mind. Feel so blessed that Connie and I were able to connect. Victoria