My mom is happy with the people who care for her. Linda, Carmen, Sierra and John have been very…read morehelpful lately. Thank you . I'm sure they're are others dealing with her as well I just wanted to say Thank you.

Palms in Ventura is one of the best & safest place for assistance living for family members…read more The residents are well taken care of by staff including caregivers & med techs with 2 full time nurses on staff. A full time chef plans & prepares the meals, nutritious and well balanced. The facility has just been renovated and stays cleans. The activities (full time activity director) range from daily movies time, game time, weekly happy hour and outings in the area. Have a relative currently there and very pleased with the care.

Connie was very helpful and had great contacts in the community. She worked quickly to help find a…read morehome for my dad.

Placing a loved one in a memory facility is such a difficult, emotional experience. Connie DeLaRosa…read morehas been working with me and she is kind, concerned, professional and knowledgeable. She listens to your concerns and her input brings the family peace of mind. Feel so blessed that Connie and I were able to connect. Victoria

Staff is caring and loves what they do. Apartments are spacious, grounds are well kept, nice…read morewalking path around building. Great value. Only complaint is food is definitely independent. No catering to special diets.

The Orchard is a gorgeous senior care home in Ventura County. I visited with my Dad and was so…read moreimpressed with the beauty of the facility. It feels like a home, but with all the things a senior needs. The views are stunning, as is the home itself. I recommend visiting if you are searching for a place for yourself or your loved ones. I was truly amazed and felt so at home.

Warning: Document EVERYTHING if you rent from this apartment complex…read more Thankfully, I kept all communication through email, photos because without documentation this situation could have been much worse. I lived at this property for about 4 years and moved out in January 2026. I purposely waited until after receiving my deposit to leave a review. Honestly, my first 3 years here were great. Back in 2022, management and maintenance were responsive, friendly, and helpful. Parking was my only real complaint because residents are not guaranteed even one reserved spot, but since I lived near the leasing office, guest and neighborhood parking was manageable. Because our experience had been positive, when my partner and I decided to downgrade to a 1-bedroom apartment, we chose to stay at the property and transfer units. Unfortunately, that's when everything went downhill. Parking became an absolute nightmare. We were placed on a waitlist for a carport for about 5 months, despite there being several visibly empty spots. We even knew of one available space next to our new unit because the previous tenant moved out the same day we moved in. I was told they would contact us once we were off the waitlist. Eventually, we were offered a parking spot for an additional +$70/month. Shortly after paying for it, people repeatedly parked in our assigned space. When we contacted management or asked about towing, we were told they could not tow a vehicle unless it had been parked there for more than 48 hours. Their "solution" was giving us stickers to place on the cars ourselves. So after coming home late from work at 10 PM, if someone was in our paid parking spot, we were basically out of luck and forced to park in nearby neighborhoods and walk a long distance home. Management offered no real solution. The biggest issue came during our lease renewal. In June 2025, we requested a 6-month lease renewal instead of a full year. I communicated consistently through email with a staff member named Misty, who reassured me multiple times that management was reviewing the request and that we should continue paying rent as normal. I followed up monthly and continued paying rent on time every single month. In September 2025, I received an email confirming our renewal, but there were no details regarding new rates or lease changes. I assumed our rate stayed the same. I even replied thanking them and submitted updated ESA paperwork and pet information as requested. I was told everything was "all set." Then on October 30th, I received a call from a new management employee informing me our apartment had been marked as VACANT. I immediately forwarded months of prior email communication proving we had been actively communicating with the office since June. He thanked me, reassured me everything was fine, and asked me to resend our vehicle and pet information because the office apparently did not have updated records. Then on November 18th, ironically my birthday. I received another call saying we were suddenly past due by over $900. Apparently, management had decided to retroactively apply increased rent charges and additional fees dating all the way back to June through October 2025, despite never finalizing or clearly communicating those changes to us. This created weeks of stress, confusion, unanswered emails, and constant follow-up calls. At one point, these charges were added on top of our already expensive monthly rent of $2,700+ for a 1-bedroom apartment. After 4 phone calls and 5+ emails, the incorrect charges were finally removed in December 2025, and we agreed to the updated rent for our final months because by then we already knew we were leaving. The entire management team felt completely overwhelmed and disorganized. Staff turnover seemed extremely high, communication was inconsistent, and nobody appeared to know what was going on. For a property managed by Cushman & Wakefield, the experience became shockingly unprofessional. To make matters worse: - submitted two maintenance request 1 for our air conditioning unit, wasn't working. Maintenance came a week later (flooded our hallway carpet, left a big fan. Said they'd come back for it to finish us. It stayed with us until we moved out) O ur dryer as the clip broke in the rotator (or something) they said they'd need to come back once ordered. Went the last 5 weeks with no dryer - Two scheduled move-out walkthroughs were completely missed by management - We experienced delays getting responses to emails and voicemails - Our security deposit was delayed 2 month - We eventually received only a partial deposit refund with NO itemized receipt or explanation just a check in the mail At this point, I was simply relieved to be done with this place. I have every email, photo, and piece of documentation saved, but I no longer wanted to continue fighting with management after moving out. I would absolutely not recommend this property to anyone.

I lived here for five years from 2020-2025 and would strongly warn future tenants about a mandatory…read more$295 move-out cleaning fee that is NOT disclosed anywhere in the lease agreement, which raises serious legal and transparency concerns. No matter how clean you leave the unit, you will be charged. I hired a professional cleaner and completed a move-out walk-through with the head of maintenance. When I told him I had lived there for five years, he was clearly surprised by the condition of the unit and commented on how well it had been maintained compared to what he typically sees. Despite this, I was still charged the full $295. When I questioned why this mandatory fee wasn't disclosed upon moving in I was told by the office manager a sorry excuse , " i've worked in this industry a really long time and all apartments do this" Rule enforcement here is highly selective. Certain tenants were repeatedly reported by multiple residents for clear lease violations, including smoking inside their unit and allowing their dog off-leash, yet were allowed to remain for over a year with no meaningful action taken. Rule enforcement seemed to happen only around scheduled inspections, with a sudden wave of lease violation notices appearing after management gets called out by district managers for lack of enforcement.(see photo of bamboo lease violation I got when other tenants had bamboo still up for months after I got the violation) To be fair, I did have surrounding neighbors who were genuinely kind, respectful, and easy to live next to, as well as all maintenance employees were very friendly and helpful! That was one of the few positive aspects of living here. Over my tenancy, the property changed owners twice and went through constant staff and manager turnover. Once Cushman & Wakefield took over management, the experience became noticeably more corporate and impersonal. Office staff turnover increased, tenant communication declined, and issues were handled inconsistently. I would strongly advise residents to carefully review the lease renewal notices that are posted on doors each year and do the math yourself. In my case, the proposed increase exceeded California's allowable rent cap under California Civil Code §1947.12, which limits annual rent increases to a maximum of 10%. Once I raised this concern, my emails went unanswered for 5 months, which ultimately pushed me out. This property is marketed as a "community," but under a large conglomerate management like Cushman & Wakefield, it functions as a for-profit operation with little reinvestment in residents. Mailboxes are frequently broken into without meaningful security upgrades, rents increase year after year, and overall quality of life steadily declines. It started off like a dream, like I found the most perfect apartment and complex in Ventura! By the end, it was an absolute nightmare. If you move here I highly recommend to document everything, get all terms in writing, and ask very direct questions before signing your lease!!!

I give 5 stars at the end of this review's resolution (1 star for now) because 1) Essex really has…read morebeen doing an INCREDIBLE job of listening to what their residents have to say and 2) I think they're largely unaware of their vending machine company basically scamming people with double charges or triple charges on their cards and also having a vending machine out that says it takes change... but literally tonight while I was walking my cats, there was a resident just trying to get a coca-cola. He just wanted a soda after 11pm. That's it. So i ran upstairs, got a couple bucks because he only had quarters, and we got him a soda but... that was it for me. Let's either A) Get the vending machine actually working AS ADVERTiSED or... better yet B) Install refillable water stations so residents can get fresh water right here, especially with this heat wave going lately, for like, you know, 50 cents or whatever and fill up a jug with fresh clean water. I want resolution, and I know Essex is gonna bring it, so... 1 star JUST to get your attention and when we get inevitable resolution, back to 5 stars. That's that. Thank you! EDIT: Thank you so much for reaching out. I knew you would and you'd get it handled. 5 stars. Much appreciated. In less than 24 hours I should note!

Stevie Sandoval of the maintenance crew is outstanding. Prompt, efficient, and he fixed the…read moredishwasher in record time. It was easy to schedule the appointment, which is necessary because of our dogs. Stevie was cool with our messy kitchen and our unruly dog,

Maintaining proper communication with supervisor Stevie, along with technician Erik…read more. job was done properly and efficiently.... appreciate the solid work from Essex/Woodside Village maintenance team.

Honestly, our experience at Woodside has been very up and down. When we first moved in, we didn't…read morehave any issues, we loved the community and the neighbors and the community relations team was very helpful. Then came time to renew our lease. We initially signed our lease under the impression (which we confirmed with the leasing person) that we could go month to month once our lease ended. Apparently thats not an option anymore. Would have been nice to have been told. Then we spent TWO MONTHS trying to get in contact with the renewals team to get a pricing adjustment for the renewal as they were trying to charge us almost $300 more a month than what the same unit was going for if we were to signed a brand new lease (CRAZY???). The renewals team is IMPOSSIBLE to reach and they DO NOT RESPOND (like at all!!). Again the community relations team has been amazing and so helpful but they have no ability to do the job of the renewals team. We were pigeonholed into having no other choice but to stay because of personal obligations limiting us being able to move at this time (this is why we tried to handle this TWO MONTHS IN ADVANCE). So now we are stuck, feeling manipulated and lied to and having to pay the difference that we are not comfortable paying for. Alright fine it is what it is. We were basically forced to sign this lease since we had nowhere else to go and guess what happened a week later? Same unit for $200 less a month appears online and they now refuse we match it because the lease is signed even though we were told we had 30 days to renegotiate. We are so beyond aggravated with the situation that the management here is putting us in. And they will not hesitate to do it to others too!! I do not recommend this building at all.

Check out the luxurious cleanliness of the washers in the laundry room! I've posted photos!…read moreAbsolutely disgusting. I think my laundry comes out dirtier than when I first put it in.

Dump dump dump. For…read morea little more money you can find a much better apartment. They can't even cover up graffiti. Oh, and don't even think about drinking the water. It's vile and tastes of chemicals.

Peggy Sue provides great service to her clients. She's an expert who listens to her client's wishes…read moreand endeavors to deliver effectively and efficiently.

Peggy Sues knowledge, work ethic and commitment went a long way towards a seamless transaction…read more if you want to make your dreams come true buying or selling real estate then Peggy Sue Tierney is the agent to call. You won't be disapointed.