My mom is happy with the people who care for her. Linda, Carmen, Sierra and John have been very…read morehelpful lately. Thank you . I'm sure they're are others dealing with her as well I just wanted to say Thank you.

Palms in Ventura is one of the best & safest place for assistance living for family members…read more The residents are well taken care of by staff including caregivers & med techs with 2 full time nurses on staff. A full time chef plans & prepares the meals, nutritious and well balanced. The facility has just been renovated and stays cleans. The activities (full time activity director) range from daily movies time, game time, weekly happy hour and outings in the area. Have a relative currently there and very pleased with the care.

Connie was very helpful and had great contacts in the community. She worked quickly to help find a…read morehome for my dad.

If you are looking for a care home for a parent or any loved one I recommend Connie from A Tender…read moreTouch Senior Living Placement. She searched and searched for a home placement for my dad. She showed me several homes and assisted livings. She was always patient, never pushy. I wanted to find the best place for my dad and close by to where I live. Recently, she found the right place, my dad is happy and is receiving very good care. Connie is personable, kind, and compassionate. These times are challenging to say the least and Connie made it easier. It is showing I live in San Francisco, That is incorrect, I live in Ventura!

I believe I've found the premier senior residence in Ventura County. After visits to several other…read moresenior communities and discussions with family, I knew The Orchard was for me. The facilities are inviting and my one-bedroom apartment nicely kept, but what sold me was the caliber of the staff, my neighbor residents, and the patio/porch off my living room. Those who work here are warm and welcoming, and are clearly interested in my life and my concerns. As for the residents, I've made friends with so many, it's hard to believe we didn't grow up together. To top it off, my patio/porch looks over magnolia trees! Another big plus for me is the fact that free transportation is provided by The Orchard's van, as I no longer drive. (Many residents do, though, and there's adequate and convenient parking for them.) Hey, we can enjoy terrific live entertainment here, too, during one of the weekly happy hours or socials--not to mention New Year's Eve. Of course, there are plenty of other venues for fun, including groups and clubs dedicated to various interests. Free of charge, residents can use the nicely-appointed side dining room for private parties and the good-sized house on the campus for larger gatherings. There are too many other amenities to cover here, so I suggest prospective residents make an appointment, come for lunch, talk to staff, and look for themselves. Only a month ago, I did, and now I can sum up in one word what The Orchard is to me: home.

My husband and I have lived here for 18 months and are very happy. The grounds are beautiful and…read morepleasant for walking. The staff are all helpful and friendly and listen to any concerns we have. I especially appreciate that they are aware of each resident's situation and will do wellness checks if we are concerned about someone we haven't seen for a few days. The food is very good and management listens to any requests we have about the menu, many of which have been accommodated. Our activities director is amazing. There are games, crafts, entertainment and exercise classes for all who are interested. We have made many new friends here and look forward to greeting new arrivals. All of this at a more reasonable cost than any other facility we visited.

I have been a resident for three years. I have to say finally a great strong team. Crystal and…read moreRobert are what Vanoni needed. Dalia was a great addition.

Warning: Document EVERYTHING if you rent from this apartment complex…read more Thankfully, I kept all communication through email, photos because without documentation this situation could have been much worse. I lived at this property for about 4 years and moved out in January 2026. I purposely waited until after receiving my deposit to leave a review. Honestly, my first 3 years here were great. Back in 2022, management and maintenance were responsive, friendly, and helpful. Parking was my only real complaint because residents are not guaranteed even one reserved spot, but since I lived near the leasing office, guest and neighborhood parking was manageable. Because our experience had been positive, when my partner and I decided to downgrade to a 1-bedroom apartment, we chose to stay at the property and transfer units. Unfortunately, that's when everything went downhill. Parking became an absolute nightmare. We were placed on a waitlist for a carport for about 5 months, despite there being several visibly empty spots. We even knew of one available space next to our new unit because the previous tenant moved out the same day we moved in. I was told they would contact us once we were off the waitlist. Eventually, we were offered a parking spot for an additional +$70/month. Shortly after paying for it, people repeatedly parked in our assigned space. When we contacted management or asked about towing, we were told they could not tow a vehicle unless it had been parked there for more than 48 hours. Their "solution" was giving us stickers to place on the cars ourselves. So after coming home late from work at 10 PM, if someone was in our paid parking spot, we were basically out of luck and forced to park in nearby neighborhoods and walk a long distance home. Management offered no real solution. The biggest issue came during our lease renewal. In June 2025, we requested a 6-month lease renewal instead of a full year. I communicated consistently through email with a staff member named Misty, who reassured me multiple times that management was reviewing the request and that we should continue paying rent as normal. I followed up monthly and continued paying rent on time every single month. In September 2025, I received an email confirming our renewal, but there were no details regarding new rates or lease changes. I assumed our rate stayed the same. I even replied thanking them and submitted updated ESA paperwork and pet information as requested. I was told everything was "all set." Then on October 30th, I received a call from a new management employee informing me our apartment had been marked as VACANT. I immediately forwarded months of prior email communication proving we had been actively communicating with the office since June. He thanked me, reassured me everything was fine, and asked me to resend our vehicle and pet information because the office apparently did not have updated records. Then on November 18th, ironically my birthday. I received another call saying we were suddenly past due by over $900. Apparently, management had decided to retroactively apply increased rent charges and additional fees dating all the way back to June through October 2025, despite never finalizing or clearly communicating those changes to us. This created weeks of stress, confusion, unanswered emails, and constant follow-up calls. At one point, these charges were added on top of our already expensive monthly rent of $2,700+ for a 1-bedroom apartment. After 4 phone calls and 5+ emails, the incorrect charges were finally removed in December 2025, and we agreed to the updated rent for our final months because by then we already knew we were leaving. The entire management team felt completely overwhelmed and disorganized. Staff turnover seemed extremely high, communication was inconsistent, and nobody appeared to know what was going on. For a property managed by Cushman & Wakefield, the experience became shockingly unprofessional. To make matters worse: - submitted two maintenance request 1 for our air conditioning unit, wasn't working. Maintenance came a week later (flooded our hallway carpet, left a big fan. Said they'd come back for it to finish us. It stayed with us until we moved out) O ur dryer as the clip broke in the rotator (or something) they said they'd need to come back once ordered. Went the last 5 weeks with no dryer - Two scheduled move-out walkthroughs were completely missed by management - We experienced delays getting responses to emails and voicemails - Our security deposit was delayed 2 month - We eventually received only a partial deposit refund with NO itemized receipt or explanation just a check in the mail At this point, I was simply relieved to be done with this place. I have every email, photo, and piece of documentation saved, but I no longer wanted to continue fighting with management after moving out. I would absolutely not recommend this property to anyone.

Amazing!!! Very quick turn around time replacing the smoke detector. Phew almost had the classic…read morescene of Phoebe from Friends where the fire department shows up because she threw out her smoke detector.

Overall, great service, prompt response, knowledgeable, and good experience. Highly recommended,…read moreyou will not be disappointed.

Maintaining proper communication with supervisor Stevie, along with technician Erik…read more. job was done properly and efficiently.... appreciate the solid work from Essex/Woodside Village maintenance team.

Honestly, our experience at Woodside has been very up and down. When we first moved in, we didn't…read morehave any issues, we loved the community and the neighbors and the community relations team was very helpful. Then came time to renew our lease. We initially signed our lease under the impression (which we confirmed with the leasing person) that we could go month to month once our lease ended. Apparently thats not an option anymore. Would have been nice to have been told. Then we spent TWO MONTHS trying to get in contact with the renewals team to get a pricing adjustment for the renewal as they were trying to charge us almost $300 more a month than what the same unit was going for if we were to signed a brand new lease (CRAZY???). The renewals team is IMPOSSIBLE to reach and they DO NOT RESPOND (like at all!!). Again the community relations team has been amazing and so helpful but they have no ability to do the job of the renewals team. We were pigeonholed into having no other choice but to stay because of personal obligations limiting us being able to move at this time (this is why we tried to handle this TWO MONTHS IN ADVANCE). So now we are stuck, feeling manipulated and lied to and having to pay the difference that we are not comfortable paying for. Alright fine it is what it is. We were basically forced to sign this lease since we had nowhere else to go and guess what happened a week later? Same unit for $200 less a month appears online and they now refuse we match it because the lease is signed even though we were told we had 30 days to renegotiate. We are so beyond aggravated with the situation that the management here is putting us in. And they will not hesitate to do it to others too!! I do not recommend this building at all.

Check out the luxurious cleanliness of the washers in the laundry room! I've posted photos!…read moreAbsolutely disgusting. I think my laundry comes out dirtier than when I first put it in.

Dump dump dump. For…read morea little more money you can find a much better apartment. They can't even cover up graffiti. Oh, and don't even think about drinking the water. It's vile and tastes of chemicals.

There is not enough space for me here to express all my gratitude for Peggy Sue! It has been my…read moredream for decades to retire in Ventura, CA. After renting for awhile I was finally ready to start looking to buy my forever home. Peggy Sue came highly recommended and after my first phone call with her, I understood why she is so popular. Her forty-plus years in real estate really made the difference in every aspect of the experience. She is so professional, smart, caring, responsive and always available. And she is astute and detailed when it comes to time management, adhering to schedules and keeping promises. She is highly trained and skilled at balancing correspondence between escrow, lender, insurance and property management. And she achieves all of this with a cheerful disposition and endless energy. When you're ready to buy, call Peggy Sue. She will make your real estate dream come true!

We loved having Peggy Sue as our realtor! She was informative and never shunned away our questions…read more She never pressured us into viewing any random home. Rather, she asked us lots of questions in order to figure what we really wanted; together, we narrowed it down and when a home matching our vision came on the market, Peggy went to show it to us that same day. Then, she wrote a strong offer, advocated for us, and our offer was accepted! During the escrow process she was easy to reach and always happy to share her knowledge. Not only is she a wise and savvy realtor, she's a sweet heart!