Very impressed with the fabulous massage I received today from Joelle! Perfect pressure, great…read moretechniques - super relaxing. Left feeling good and happy. Space was clean. Joelle was kind, did a great job listening to what I needed, and really helped soothe my aching shoulder. Looking forward to another massage sometime soon!

The massage was absolutely incredible. Joelle paid so much attention to every little knot and bump…read more Extremely comfortable and beautiful thank you again!

I called Danielle and was able to get an appointment within a few days. She gave me such a great…read moremassage and worked on the tender and sore places in my neck and shoulders. Convenient location and only a few minutes from my house. I already booked my appointment for next month.

Danielle has been my massage therapist for years. She has helped me overcome injuries and maintain…read morea great level of health. She listens and is phenomenal at helping people to be healthy. Highly recommended!!

Hands That Heal, and especially Tracy, are amazing. Truly. She is very kind and VERY talented…read more It's clear she and her business really care and are always looking for more to learn (i.e. modalities). Great experience, as before!

I was in need of a deep tissue massage and Tracy delivered on several occasions. She has such a…read morewelcoming personality. She is skilled at what she does. She educated me on several things about places in my body impacted by my tension that I did not know and I'm no slacker when it comes to wellness knowledge. She is intuitive and fully understands that there are underlying patterns of thinking which often result in chronic muscle tension. She is willing to explore those things and does biofield tuning, aromatherapy and some energy work as well. I would recommend her highly!

Came in to my appointment early to do paperwork and I was *still* taken in at least 10-15 minutes…read moreafter my appointment was scheduled. When they say 60 minute sessions, they mean 40 minutes, because they give you about 15-20 minutes to dress and undress but apparently that counts against your massage time. Why would anyone pay for 60 minutes in order to receive 40??? Masseuse promptly ended the session at an hour after my appointment was scheduled, despite being called in late, which really means that I received maybe 35 minutes of service. No complaints with the actual massage but the cost is ridiculous compared to the experience.

I first reviewed ME over 4 years ago giving it 5 STARS. Not anymore…read more I have been a loyal subscribing member for over 8 yrs paying monthly. I asked ME to stop charging me UNTIL I can go back with out having to wear a mask. I certainly understand the need for a Mask but much of the enjoyment would be leaving. I wanted to stay loyal but just not come until the majority of the COVID-19 problem has passed. as of that moment I had the equivalent credit of over seven hours of massages and I've already paid for. ME would NOT allow that, I pointed out if you don't allow it I will leave and never come back even though I've been paying monthly for multi year. You're going to lose my money either way but if you allow my account to be hibernated instead of losing a happy loyal Customer you will beginning an angry ex. I asked tospeak to the owner's, it was ignored. I lost seven hours of credit, BUT I will NEVER come back, and yes I will only say negative things from this point on

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!

The massage I received here was amazing. I filled out a pretty thorough questionnaire when I first…read morewalked in. We discussed what areas I wanted the massage therapist to focus on. She was very accommodating through out the massage. She checked in on me regularly to ask if the pressure was good, and what felt good or didn't. There was relaxing music in the background and lemon scent on the head rest. The ambiance was comfy and relaxing. The massage was very easy to book from the website. I got a confirmation soon after confirming my massage. I made the appointment the day off so it was very convenient for me to be able to book something so easily last minute. It was a wonderful experience overall and I'll definitely be coming back.

My first visit since my usual therapist didn't have a convenient appointment time. I carry so much…read moretension on my neck and shoulders from cycling and hiking... but Gloria did a fantastic job loosening those areas! I asked for moderate pressure and felt so good by the end! I am so thrilled i found her!

Has changed since former co-owner Ali left Massages are not as good and relaxing more about the…read moreHPE! Last lady was only about the back area and not much else then the legs have not been back since in about a month! Will not recommend to anyone anymore unless they change their massage techniques! Good Massages then you get good tip!

Update: 2024: Co-owners Ali & Cindy continue to do a wonderful job. I highly recommend their Spa…read more Their new massage therapist, Tina is extremely good. My Earlier Review: Co-owners, Ali & Cindy opened up this location shortly after the pandemic. The rooms are spacious and always have soothing music in the background to help calm your spirit. I find the staff to be very professional and client oriented. Cindy and Ali are great massage therapists. If I walk in tired and stressed, I always walk out feeling relaxed and refreshed. I try a different masseuse each time to get exposed to a diversity of massage techniques. I highly recommend Relaxation & Health Spa.