I would give her zero stars if I could. I sat there close to 20 min then left. No one told me she…read morewas running late until I asked after 15 min. Two hours before my appt they called me to confirm. They weren't upfront about her running late. I don't enjoy having my time wasted. I only chose this office because it was in walking distance. You can tell a lot about a practice by its appearance. The office itself is old, dark and uncomfortable. They have 1 hard, wooden makeshift bench covered in carpeting or something. Their eyeglass selection is dismal -- would never buy from them or visit them again.

OMG I love her so much. She's incredibly detail-oriented, patient, she will spend ALL the time with…read moreyou until your prescription is perfect. It's like one of those old fashioned doctors who will spend an hour with you if that's what it takes. I don't know how she gets anything done spending so much time with every patient but she's always run on time, so somehow it works. I adore her. The best.

[Flatbush Location] I think these people do not know what they are doing. I came in for a routine…read moreeye exam but will not go back to them again. TLDR; I went there in person three times and still didn't get the right prescription, and twice they tried to bill me for $50 ($100 total) that I did not owe. FIRST VISIT: I paid a flat $75 fee. I have medical insurance but not optical insurance. The exam was very strange - quite fast and did not feel thorough at all. I've been getting eye exams for 35 years, and this was different than prior exams. Some parts seemed rushed or not present at all. I wore my glasses there but brought my contacts. Also, the person testing me when I had my glasses on banged some device against my lenses several times, no regard to the possibility of scratching the lens. I mentioned that I may need some light reading glasses It was my first time exploring this need (it's new). I was recommended to try some multi-focal lenses. I was advised that I need to test them in various light conditions and if they don't work then I may need to adjust. Unfortunatley, those were terrible. So I made a follow-up appt. Meanwhile, they mailed me a copay bill of $50; and the bill stated I had only paid $50 so far. In fact I had paid $75, and was told that covers the whole thing. I did not owe any copay. FOLLOW UP VISIT: I brought my bill with me to get the payment issue sorted. The front desk called someone from the back, who then told me, "oh just don't worry about it." Now imagine if I hadn't challenged this and just paid - they would have just gotten $50 out of me for no reason. I'm very sure there are people who do that. Between my first and follow-up, I found out from a friend of mine that you can wear near-sighted contacts and also have reading glasses that you wear over the contacts as needed. That seemed like a much better option to me. I came back in and asked if I can just get near sighted lenses and wear reading glasses as needed, and was told yes. But why wasn't that option presented to me in the first place? Part of their job is patient education and choice. When I was there, they did some optic testing again, which I stated I had already had done the prior week. The staff said it was like taking blood pressure when you see a doctor, they do it every time. That doesn't match any other eye experience I have had in 35 years, but I thought, well, maybe it's a new standard, whatever. However, he also did the whole series of exams before realizing that I was wearing contacts, and had me remove them, and then did it a second time. Why wouldn't he ask if I have contacts and then tell me to remove them before taking the measurements. I ended up getting the literal same prescription I had before I came in. But I know that's not right as I can't see as well. They ordered me a sample pair but I had to come pick it up. So I came by for a THIRD visit to pick them up. When I got home I realized that one of the samples was not the correct prescription. To get it right, I would have to go there a FOURTH time. I don't have endless time to keep going on errands so I just ordered the prescription they gave me. But now I regret this as I really think I need a stronger one. But I already spent my money for the year on their shoddy exam and on the lenses that are too light for me, so I'll just be a bit blind for another 9 months. After this third visit, I got a SECOND bill asking me for $50 copay for the second visit. Nope. This is a follow-up appointment. How are they charging me for this when it was a follow-up appointment? And not a medical appointment. I don't have eye insurance. I think they are probably charging my insurance plan as a medical eye exam for each appointment - even the follow-ups, hence the "blood pressure" optic tests, which is generating a copay. But they then aren't actually asking me for the copay when I complain. I was also told "not to give up" on multi-focals. Well maybe not, but I can't come back every week while you keep running my insurance. I have a job to be at. If I hadn't complained, I would have been out $100 for no reason. If I hadn't found out about how reading glasses work with near-sighted contacts from a friend, I would have just kept trying the multi-focals without a clue that there was a simple solution that worked well for me. Also, their bathroom is dank and weird. If people need to wash their hands and change out contacts, put a little table in there. I do not recommend this business and will not be back. Very disappointing as I live so close.

the clinician was fine but the business is poorly run. Never got a call back when requested, took…read moreforever to get a follow up appointment and when after a month-long wait my appointment was cancelled an hour before I was scheduled to go, hard to get in touch with a person and going by in person x2 during supposed opening hours the place was shuttered...and last but not least their system for appointment reminders is terrible...too frequent reminders and a broken link when trying to confirm the appointment.

amazing service and prices, Miriam is an amazing professional sales representative. The entire team…read moreis professional from beginning to end.

They're always very friendly and create quality glasses quickly -- often in under a week. Been…read morecoming here for years and always appreciate their care :)

I recently visited Park Slope Optical for an eye exam and to get a prescription for both glasses…read moreand contacts. The entire experience was excellent from start to finish. The staff was friendly, professional, and very welcoming. I'm new to wearing contacts, and the team was incredibly patient while training me on how to put them in and take them out. They walked me through each step without rushing and made me feel completely comfortable. I really appreciated how supportive they were--it made a huge difference for a first-timer! If you're looking for a local optical shop with great service, knowledgeable staff, and a calm, supportive environment, I highly recommend Park Slope Optical. I'll definitely be coming back for my future eye care needs.

I love this shop - old school but up to date with the coolest frames. Excellent, friendly customer…read moreservice. I wouldn't go anywhere else!

4/3/26 - I came in for an eye appt at 1pm. The practice was so clean, organized and just peaceful…read more The receptionist greeted me kindly and assisted me with checking in. I waited for about 5 mins to be seen for my tests. All tests were done back to back with phenomenal speed and accuracy. I was seen by the optometrist, Dr. Akano almost immediately. He was attentive and listened to my concerns. After a final thorough exam, he prescribed me eyeglasses which I needed! He was kind, helpful and wasted no time!. The receptionist was generous enough to help select frames for me, she was very funny! I definitely plan on making this my go to Optometry office. Thanks everyone, you all were great!

What a terrible patient experience. I went in for an exam and was told by the doctor it was no big…read moredeal when I told him I also needed a rx for contacts. I paid my copay, was handed a printout of my glasses rx and walked out. There was no conversation about not being able to get contacts. I called to get the Rx emailed to me and the receptionist was short and immediately irritated with me on the phone. "I talked to you about this already. I told you you could only get one exam." Keep in mind, I hadn't even given her my last name yet. I calmly and politely told her we never had this discussion. I asked if she could check for me and she said "no I remember you and we had a conversation." The doctor was super kind but between the 30min wait to have my actual visit and the incredibly curt tone with the receptionist, I will absolutely never return. I wouldn't recommend this place.

This is my second time going to Dr. Chan and I am very satisfied. He took me right away and was…read morevery helpful , kind and patient. The other staff members are also very nice and informative. Would highly recommend!!

Seemed prejudice against other nationalities and I had an appointment and took an hour to be seen,…read moreand he saw other people before me that arrived after me, just to be rushed out and told to come back in a year after diagnosing me with thyroid eye disease, no referral or anything. Will not return

Excellent customer service! Everyone was helpful and quite nice. Dr Amanda was friendly and seemed…read moreextremely knowledgeable. Got my hubby and I through our appointments fairly quickly. Will update once we get our lens and see how good they really are.

Came here for an eye exam because they accept VSP…read more Care Quality: 5/5 The optician was really great. She was friendly, informative and made the experience of getting your eye sight assessed a breeze. Office Experience: 2/5 Very meh. Maybe VSP insurance is crap but it seemed like you aren't really getting any value. You can either get an eye glasses exam or contact exam. Usually a contact exam covers eye glass prescription but not here. It's an additional cost. Compared to experience of a coworker, we overpaid greatly for contact lenses here. Bottom line: shop around to make sure you get the best deal.

I can't stop loving Park Slope Eye!…read more Because of some of the other salty reviews here, I feel compelled to come back every year(ish) to update my review. I think this is my fourth year being a patient of Dr. Bazan, and I have had nothing but perfect interactions with Dr. Bazan and the Office Manager (I am making up that title - sorry if it's wrong) Aaron. My annual exam was a few months ago, but my aging eyes have been making it tricky to get my prescription just right with multifocal contacts. I went in for an adjustment yesterday, and in spite of my repeated attempts to let my people pleasing get the best of me and not be a bother, Dr. Bazan went to great lengths to fit me with several different lenses until we got the exact right balance to correct both my distance and reading vision. All with a smile and the same passionate commitment to my vision I have come to expect from the good doc. It's an e-mail only office, which I still love. Communicating digitally is so efficient, and I can expect a quick response during business hours. Aaron always answers my email questions about contact orders quickly, and even helped me find a good insurance plan to supplement my sub-par plan. I can't recommend this place highly enough!

Best eye exam I've ever had. Modern equipment means dilation isn't necessary unless the doctor sees…read moresomething something specific. Thorough yet succinct explanations. I've never enjoyed going to the eye doctor before, but this was lovely. Highly recommend.