No issues with service or with the product. Business was dirty though and had dust bunnies all over…read morethe place (roof/ fans/ etc)... price seemed comparable to other locations.

They shrink your clothes and don't take responsibility for it. They shrunk my dress that was…read morealready a little big on me, shrunk my long jacket, and two of my husbands' suits.

Super clean friendly and safe place to wash your clothes. Nice sitting area to wait on your…read moreclothes to finish. A play area for the kiddos. A wifi spot. A tv to watch the game if it's Sunday.

I have been going to this laundry mat for 7 years and it is so clean and the staff are always so…read moreattentive and diligent with cleaning the machines. They have plants throughout which is a nice touch of happiness and clean air! I especially appreciate that they are staying open through the covid-19 situation with increased measures to ensure cleanliness and safety. We all need clean clothes, especially now! This place is truly a silent hero in the business community.

Every single time when I want my clothes press it's always still wrinkled. I try to give this…read morecompany a chance thinking its that individual, however, it's just a place that doesn't know how to press or starch. I don't recommend this cleaner to anyone who actually wants starch and press. One star is too much!

I have been getting my clothes dry cleaned by Royal Cleaners for years, but this location is by far…read moremy favorite. The ladies have me in and out so fast and are friendly at the same time.

Took in a king size comforter last week. It had one light stain and needed to be freshened up…read more My husband stopped to pick it up on day 7 and he could see stains on it through the bag. He told them to redo it. He picked it up today, day 8. It smells fresh but has more stains (about 6) than it did when we turned it in and the original stain looks like it was never touched. Husband did say staff was nice. He felt like they would redo it again. However I really don't want to keep washing out stains they are putting on my comforter. Eventually the comforter will wear out. Who knows how many "redos" will need to be done. I gave them a chance to complete a service. I gave them the chance to make it right. They failed both times. I'm done, will not be going back.

This place is my go to for dry cleaning and alterations. I think some of these negative reviews are…read morefor the Grace cleaners on Madison. GRACE EXPRESS CLEANERS IS NOT THE SAME AS GRACE CLEANERS ON MADISON RD! Grace Express has been doing my dry cleaning and alterations for the past 7 years without fail! Their prices are fair and have my stuff ready before my pickup date! Two years ago, I took in a dress with old stains. Couldn't guarantee stain removal on my formal that look like they became a part of the dress, but the stains came out! So, I take my husband's and dad's dry cleaning and alterations to Grace Express also! Mrs. Grace Cho takes good care of them also!

Their hours are advertised until 9 PM. It's not accurate, they can close randomly anytime they feel…read morelike it. They also don't allow you to put your laundry in after 7:30 PM. Even though the average time to wash is 30 minutes and the average time to dry is 20 minutes--they close the washers at 7:30 PM. I didn't get much of a chance to wash my clothes, of course I got there late! 7:20! Even still they wouldn't let me do my clothes. I'm actually OK, the woman who works there is a chainsmoker, I couldn't get within 10 feet due to the tobacco smell. I'd be careful getting my clothes cleaned here, particularly dry cleaning, not sure they'll come out smelling clean, might have a hint of tobacco?

Rude, lies, can't deliver on time, and they can't keep their stories straight when they lie. I…read morewill never ever go there again

Kim's alterations gets a 10/10 the staff was very nice and understanding the service provided was…read morequick and efficient with little turnover time!

Had a really good experience! I had to get my homecoming dress altered a size down. She made sure…read morethe alterations would be flattering and when I went to pick up my dress, she was excited for me to see it. I took it in on Tuesday to be altered and she had it finished that very Thursday! She did very well and it looked amazing!

I asked for delicates - which I put in a different colored bag , to be washed delicate and hung…read more My Ralph Lauren sweaters - they shrunk! I had 3 pair of "not your daughters jeans " (180.00/ per pair) they PUT ThrM ON tHE dryer! Totally ruined them. My husbands tommy Bahamas shirts were washed and then dried in dryer and then folded ! Not even on a hanger ! What a disaster ! Never ever again! Keep looking. I have pics - if you'd like to see - pls PM me.

From the owner: Concierge Cleaners is a mobile dry cleaning service that strives on great customer service and…read moreconvenience. Quality laundry service at your doorstep!

Quick and easy. One medium sized wash was $7.50 and took 22min. I say medium but I was able to wash…read morepretty much all my clothes at once. Drying took like 35 min and $3.50 or something like that

No worker here to assist with anything my clothes been stuck in washer for 2hrs n no one is here to…read morehelp with that. Like they don't have workers that work. Wat if something goes wrong and no employee is here!!!!; so ridiculous so now I have to leave my clothes overnight cause ain't help working!!!!!#pissed