I have never here and they did not have what I needed. Always provides helpful advice…read more When my father needed something that was essential for his care. They stayed open after their regular business hours for me to get what was needed. With that gesture, they won me over totally. I don't look anywhere else!

on November 11th 2022 me and my husband went looking for inogen G5 with double battery. Our lucky…read moreday they had one for us. The service was so good . Young girl that waiting on us on Saturday was so very well knowledgeable and patient. As I looked around I can tell they was well stocked with supplies for medical.I'm sure we will be back. Thanks for good service. Diane Richards

This place is the Mecca of medical supplies, and if you are unfortunate enough to face an upcoming…read moresurgery or debilitating physical condition, the Medical Supply Super Store will help you develop a solid game plan. Because let's face it, when you're ill, cool tools and gadgets make everything better. They've got everything you could ever need or want . From walkers to hospital beds, you are bound to find that one item that will make your life that much easier. Of course, everyone has their favorite, but for myself, I'm torn between the extended grabber and the elevated toilet seat. The reason for why the grabber is a post surgery healthcare favorite goes without saying--who does want snag pesky out of reach items--but the elevated toilet seat is a gem beyond price. For jus $39.95 you can turn the average toilet into a royal throne of comfort and distinction. So this Medical Supply Super Store item took a miserable, Grinch bathroom experience and turned it into a comfortable Winnie the Pooh win! That's right right, Piglet, tell Christopher Robbin that we've got this. So when you're looking for top notch medical supplies, The Medical Supply Store is great place to start your journey to recovery.

Staff was nice. Store was stocked and payment was easy. Got several things that I tried at first to…read morego to Walgreens and CVS. Will go back.

It's so nice to have an alternative to the big chain drugstores. The pharmacy counters at Walgreens…read more& CVS nearby in Clinton tend to be understaffed and chaotic (through no fault of the employees) while Pulse is just an easy straightforward experience. I absolutely recommend it.

It's nice to support a small local business. The folks who work here are very welcoming, polite,…read moreand knowledgeable. I hope Pulse remains a fixture of Clinton for a long time.

Don't even think of dealing with this company! NO customer service. I live in Calvert and they…read morenever even told me about the Prince Frederick location, sending me to White Plains. After 3 months they told me Medicare refused to pay for any more time and wanted me to pay $450 for a new CPAP machine. They refused to let me buy the one I already had. Was passed around to 5 different people and was on the phone for over an hour. I contacted Rotech in Prince Frederick and they immediately got an insurance approval for a new machine. Sounds like a scam to me!

I totally agree with other reviewers. They never return calls and when you call back they act like…read moreyou never called. Th therapist are nice but the organization of this place is awful. Took 4 months from the time I had my sleep study results to get my cpap. I feel bad for people who are getting oxygen and other life or death equipment. I had another bad experience with the other cpap provider in prince Frederick and was hoping this one was better but it's not.

Personalized care and an honest business you can trust. I have used this pharmacy twice for 2…read moredifferent compound needs. Their prices are very fair and they have a quick turn around. I can't recommend them enough.

Excellent service. I recently encountered an issue with my custom wheelchair that required repair,…read moreand the wheelchair company informed me that the process could take several weeks. My initial reaction was to panic, as I rely on my wheelchair for independent mobility. I contacted Rockville Medical Supplies, and they provided immediate assistance. They were able to offer a rental wheelchair on the same day, which was a significant relief. I cannot express how challenging it is to obtain prompt service, but they managed to supply a wheelchair on the very same day. I spoke with Aman, who was courteous, attentive, and professional. He gathered the necessary information to determine suitable wheelchair options, like my customized wheelchair. I greatly appreciated his consideration for my needs and comfort. Regarding the rental wheelchair, it was maneuverable and lightweight, making it easy to transfer in and out of my vehicle. I intend to utilize the services of Rockville Medical Supplies for all my future medical supply needs.

They are very nice but it is poorly run. I was waiting after my scheduled time and they went…read moreordered food, got food and I was past my appointment time. They didnt fully explain stuff.

Great customer service. Sarah, Shannon, kelly and Olivia were all really sweet. Helped my father…read moreout without any hesitation

If you have any kind of control substances I wouldn't suggest going here. The pharmacist was…read moreextremely judgmental and asked way too many questions about my medical history. What she doesn't know is that I have a neurological disorder that is not curable. But because of the way I look I assume she decided to judge me. Because I do not look sick. I am extremely disappointed and I hope somebody will reach out to me about this. Whoever runs this pharmacy please feel free to reach out to me at any time and to discuss the matter. It was incredibly rude and unappreciated. Maybe somebody could let her know that brain diseases cannot be seen from the outside and trust that the doctor has its best interest at heart. If anybody could let me know who is the management of this facility I would be very appreciated. Because the way I was treated was beyond rude and it was beyond wrong. Thank you.

Great selection of both medical items and normal things you would find at the drugstore at what I…read morewould say are reasonable prices. It's also nice this is run like a mom and Pop and not like a corporation. And the best thing is is the fact that it's located within a major medical community adjacent to the hospital. You don't have far to get your prescription filled if you had an ER visit or if you were coming from one of the many doctors located in buildings around here Keep up the good work!

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!