Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

I can't say enough wonderful things about Harout and his team. Over the course of a few months, he…read morehelped me design and create the engagement ring I'll be giving the love of my life and the experience was everything I could have hoped for. He never rushed me, never made me feel pressured, and walked me through every step of the process with patience and genuine care. The craftsmanship of the final ring is absolutely stunning, beyond what I imagined. It's clear he takes real pride in his work, and the quality shows in every detail. On top of all that, his pricing was more than fair for the level of artistry and attention he brings. You're not just paying for jewelry you're paying for someone who truly invests in making your vision a reality.

Anders, Maria & Yoly made my proposal happen! 100% trust this team & their pricing. My go to for…read morejewelry.

I went into the store, hoping to find a gift for my sister's birthday! Unsure of what I wanted, and…read morepricing, I asked for help. Judith (the manager) went above and beyond to help me find something. I even applied for the credit promotion and received more than I expected ! I was offered warranty, which I bought as well. Judith really made my experience a great one! If you are planning to buy jewelry from this location, I would definitely ask for Judith; she will make your experience a good one!

Great fast service and first timers get a great deal and plenty of time to pay it off and big up to…read moreJoe for helping me

Sold me fake jewelry, the "Rose Gold" part of the band came off within a month. Not worth the $100…read moreI paid.

Aquí compré el set de quinceañera para mi hija. Tienen buen servicio al cliente, todas las…read moretrabajadoras son muy amables. Tienen bastante variedad de joyas, y si no hay algo que te guste ellos te trabajan algo a tu gusto.

From the owner: We specialize in 10k and 14k gold, 925 silver, and genuine diamonds. We have a large variety of…read morejewelry; from necklaces to pendants to bracelets, anything you need for the perfect gift.

Awasome great service and very honest I was pricing out my gold scape --l had decided I was going…read moreto get 3 bids on my gold -- This was my 3 gold store I had taken my gold to sell and they didn't try to cheat me -was offered triple digit $$$ where 2 other gold stores -were very dishonest with there price $ others stores were begging me to sell to them --the buyers in this amazing store with there amazing sales staff -- the staff even shared with me if I didn't need the money now to till next year that gold prices would go up$$$ I am thankful and admire people in business that are nice and honest --so YES !!!! I HAVE BEEN SHARING WITH everyone how much l appreciate the Gold Store , and they do amazing repairs on your jewelry Sincerely Gladys Anleu

I am speaking of only one incident I had there in the MB store. Over the years I have visited and…read morefell good about our dealings but then I went to sell a bracelet that on line seem to be a good resale price . Well I guess I was wrong because the price I was given was very low. Trusting this buyer I sold it. The thing is, I forgot to get a quote that included the diamond. The buyer did not even mention to me that it was there. The buyer took a picture of the piece with the sellable gold, but hide the diamond by having it on the bottom. I am sorry but it has being bothering me. I do not think I am wrong . Just have to be careful.

First time here and everyone was friendly. They sale purses, watches and a host of other things…read more They also, perform loans going up to 10 months.

This place is awesome, very clean, friendly, and very professional. I recommend you guys check it…read moreout! They give you good deals... Maryanne A.

Loved my experience here! I had been afraid to take my rings in to get repaired and cleaned because…read moreyou hear horror stories about jewelers being cheats like mechanics can be but they were very nice and reasonably priced a d FAST . I got my rings back in a few hours and they there just perfect. Looked like brand new. Highly recommend.

I have been doing business with Seans Jewelers since 2008 and I will never go to any other jeweler!…read moreThey repair, design & sell NOTHING BUT the BEST !! I recommend them to all my family, friends, neighbors, co-workers & acquaintances!!

I bought a taser gun from there still works perfectly, it's local, convenient and I have never had…read morea problem doing business there, so sorry to hear there closed down.

Love this place, bought some beautiful jewelry there. Customer service is superb. I think I will…read moresend by boyfriend down to check out the diamonds. I give them an A++

Mario was an absolute treat to work with. We found the atmosphere and pricing to be exactly as…read moreexpected. I'll be picking up my ring in a week and would recommend to anyone in the market for jewelry.

Can't say enough great things about The Jewelry Source. Michelle was wonderful! She went above and…read morebeyond to help me with a complex issue with a ring. Not only are the staff knowledgeable and friendly but they have beautiful items for purchase. Thanks again Michelle!