My husband is a patient at Biltmore Assisted Living facility & I am very pleased with the quality…read moreof care that he has received while a resident. My husband suffers from dementia. The director of the facility, Traci Victor, has given me access to her phone number, and the communication is great. She prefers communication via texting, as it allows for faster response time. The facility is on the smaller side, with 10 residents calling the property home. However, because of the smaller patient size, it allows for a more favorable patient to staff ratio. The kitchen is an open concept adjacent to the main game/TV room. Food is prepared daily, good quality & nutritious. The portions may appear small, but residents are mostly elderly & that fits with their lifestyle. My husband has his own private room with an accompanying bathroom (consisting of a toilet & sink) The shower is across the hall, which is appropriate for safety & assistance. There is a very nice "Sun Room" facing a very large backyard. I have seen residents enjoying said room, & meals are done with socialization with other residents. My husband prefers his meals to be served on the couch in front of the main TV using a table with wheels. Medications are coordinated & dispensed. I feel blessed to have Dr Talisa Adkison MD, reviewing his needs monthly. She is truly a saint & spent more than 30 minutes interviewing him. Her office staff is also exemplary . If I need to call, someone will pick up, which is convenient for me, as I reside out of State. Dr Adkison will either respond herself, or direct staff of her intentions. Dr is the physician for most of the other residents. Holidays are festive, & Traci has the facility decorated to reflex the season. Traci has given special interest to my husband during Christmas & his birthday. He is a fan of the San Francisco Giants baseball team, & she was thoughtful enough to gift him a hat of said franchise for his birthday. He has spoken of this gift frequently, & it gives him much comfort & pleasure. This is of much amazement on my part due to his dementia & short term memory loss. I highly recommend Biltmore Assisted Living for loved ones experiencing issues with memory loss & cognitive decline. The facility is a thorough, safe & clean environment. They have preformed a difficult job to a high standard.

Biltmore assisted has very good care, home cooked meals and plenty of space for residents to join…read moreeach other in large TV area or in relaxing coffee room with fireplace. Residents eat on a terrace overlooking beautiful grounds. Tracy, the certified house manager, was outstanding in keeping the home spotless and meeting the needs of the residents. My mom adored Tracy and her little dog, Wilkie. Linda was a warm soul who took care of medications and also enjoyed cooking meals for the residents. To have my mom pass away in a place where she was never lonely, felt loved and respected, was a gift. For that our family is grateful. However, I like transparency. It shows integrity and character. Mike, the co owner is very friendly at first but I feel he was intentionally trying to pull the wool over our eyes. Regarding deposit money, we would have placed our mom there anyway, so there was no reason to be deceitful. Make sure to read contract carefully and get a copy as soon as you sign. I did not get a copy and I noticed 500.00 move in fee and $500.00 administrative fee. We weren't charged those nor had I ever seen them on my contract. I think the fees were typed in after the fact. Mike, (Mihai Ilioi) the co-owner, knows that placing a loved one in an assisted living home is an emotional time for family. Many of us aren't thinking as clearly. So Read the Contract carefully, take your time, do not be rushed and get a copy right then and there. You have the right to make an informed choice.

The one star rating is because I can't give any less. Tracie Clean provided me with the most half…read moreass, partial cleaning job I've ever had! When I say half ass/partial cleaning let me vividly explain. My house was fairly clean before the cleaners came in. When I reached out to Tracie via Yelp I was requesting upkeep monthly services, nothing major, sweep, mop, vacuum, windows, most importantly dust!!! I feel like the cleaners walked into my house (I was at work), looked around and said "Easy money" because it wasn't much to clean per se, I needed housekeeping, literally. I feel completely scammed. So when I say half ass, here's what I mean. The workers wiped the refrigerator off, but didn't clean the outside of the ice maker (see pics). The cleaners took the trash out in all of the bathrooms and bedrooms did NOT sweep around the trash cans. They cleaned the inside of the toilet but didn't have the decency to clean the actual toilet seat. I left it up and it was still dirty. I shut the door to use the bathroom and noticed all the same dust and dirt in the corners of the bathroom that were there before I left that morning (see pics). They cleaned the shower but didn't bother touching the tub. I fell asleep on the couch the night before and left the pillows as they were. When I came home they were the exact same way!! There was still crumbs on the counter from my toast I made that morning. I swiped my hand across the counter ... yup ... hasn't been clean! I saw vacuum lines in my master bedroom but none on the steps. Lastly, Tracie Clean chargers $5 per window. No problem! Great. That $5 per window does not include the window sills ( that was not explained in the initial consult) so they were left filthy. My cleaning was initially supposed to be for 3 pm. Tracie texted me around 1 and said they finished a job early and wanted to come and start mine. Great! Around 5 when I was on my way from work she texted and said done ... here's the invoice. I'm thinking wow! 4 hours of cleaning. It's gonna be spotless. Nope! It was the same damn way I left it that morning. I was so disappointed! I reached out to Tracie and said, Tracie I want to share this with you before I share it with Yelp. Your workers came in and did close to nothing. They didn't even fake me out by moving anything around. Everything on the counter in my bathrooms and kitchen is the same. They literally "wiped" around everything." She said that was unacceptable. They were "new workers and in training". She said she would personally come out to clean and correct everything. She seemed apologetic but didn't come out to correct anything as she said she would. I feel like I've been scammed completely. Never mind those two 5 star reviews. I'm not even sure if they're real. I've never stirred my followers wrong, so ... here's the real deal!!

Where to start... they were two hours late... they came in here wiped some things down but the…read moreentire job was half assed...I paid extra to have my walls cleaned.. my place detailed.. they left dust hanging on all the vents they didn't even take the pictures down like I asked.. there's still dust cobs in the corners... they cleaned inside my toilet but not the toilet itself they didn't take anything off the bathroom counter leaving it dirty underneath.. the floor behind the toilet was left undone... the bathroom ceiling had mold i paid to have cleaned but wasn't...the floors they mopped had residue you can see... the ceiling fan was not done... so much dust... It was my stupid ass fault that I paid her before I looked at the work... She charged me $400 For a detail clean on a 900 foot square apartment and I didn't even get a regular house cleaning... She sent people to do it, she didn't do it herself and when I asked her to come back and look at the work that wasn't done she said she would, she scheduled a day to come back then didn't show and has been ghosting me ever since... It's been 2 weeks since she cleaned and she still hasn't come over or she refuses to video call me... I feel like she ripped me off 400 bucks and now I have to pay somebody else to do the work that she didn't do... If I were you I would keep looking to find somebody more responsible and more professional someone who actually knows how to clean...this girl is not it

Thank you Michele for your care of my Mother at Sunshine Village. Unfortunately, we cannot visit my…read moreMom as much as we would like and Nicole coming to visit her is a win-win. It gets her moving out of her dementia house and into the sunlight to an activity she may enjoy. It's not easy to get a dementia patient moving, so I respect your involvement in her life. It also gives us new perspectives on how her room is, how she is, how they are relating to her at Sunshine Village. We appreciate and respect the work you are doing!

Michelle and Jason were very responsive both in our initial meeting and throughout the care of our…read moreloved one. They are professional, knowledgeable and are able to pivot when circumstances change. Our family cannot thank them enough for their assistance during a stressful and difficult time.

I cannot say enough good things about Adagio Gardens Central. My sister and I searched over 30…read moregroup homes, in addition to assisted living facilities for our dad. We visited nine (9) different group homes and when we walked through the doors of this home, we knew instantly it was different than any other we had seen and the right choice for our family. Luckily, there was a lovely room that had just become available. The manager, Mariela was professional, informative and worked closely with us as we transitioned our dad to the home. Once there, we found the care by each staff member to be wonderful. They were attentive, loving and kind and we knew our dad was safe and well cared for. We could have had our dad in Adagio until he passed away, but we elected for an inpatient hospice facility for his final days. Even after his passing, the staff at Adagio were supportive of our family and the owner, Gene, was fair and professional in our dealings with him relative to final financial considerations. As a nurse, I am probably a tougher critic than many family members would be and I can honestly say I would have no hesitation in recommending Adagio Central.

Care Compass where should I start Care Compass is definitely by far very professional and…read moreunderstanding. My grandmother was happy since the day we hired Care Compass to care for her Great communication from the owner. Absolutely will refer love ones and I highly recommend this company. Care Compass has been great to us and made my grandmother feel nothing but love, comfort and respect during her last days with us. I have the upmost respect for this company, the owners, and the workers and the impact they have left on my family.

NPLHC is NOT a good place to work, do not work here. The owner Denise is highly unprofessional and…read moretreats employees like garbage, she will waste your time, money and gas. She calls at the last minute asking to pick up shifts, if you do not pick up the shift she will retaliate and take away your hours for the next week, If you disagree with her in the slightest bit she will fire you. It is her way or the highway, no respect or human decency she only cares about herself, Denise does not care if you have a family of your own to take care of. Any gas used is paid for out of pocket. She does have her favorites, only the employees she actually likes will get paid for mileage be careful though! If you ask about mileage you might just get fired. *only put 5 stars so my review is actually posted** TERRIBLE MANAGEMENT SKILLS

I am very impressed with No Place Like Home. The owner as well as the caregivers have exceeded my…read moreexpectations. I feel at peace that my mom is well cared for by highly trained, attentive, and caring caregivers. The owner communicates with me in a very professional and timely manner. I receive a text message at the end of the caregiver's shift so that I know exactly what care was given during their shift. I highly recommend this company to anyone who truly wants top-notch care for their loved one!

I was referred to this business through my insurance. I am a 48 year old woman who just fought and…read morebeat breast cancer, have three kids still at home and am completely disabled. I booked 1 2-hour session and 5 4-hour sessions. The first issue I had with this company was that they cancelled the 1st booking at the time of arrival due to a "family emergency". I was told they would call back by the end of the day to reschedule. I called twice and my insurance called as well and we left several messages over the next 2 weeks. We finally got a hold of them and rescheduled for yesterday. The caregiver came out and asked what I needed and I told her my bathroom needed worked on and everything went smoothly. Today she came for the 1st 4 hour session and things were going fine. When she started I told her I just needed her help in what ever way she could as my home had become very messy and unorganized during my cancer treatment and since I've become almost totally bedridden. She said "no problem" and started working. About halfway I to the session, looked like she was upset and I asked if she was ok and again a few more times and she continued to say yes and I apologized for the state of my home and she said "that's what I'm here for". I noticed that she was going outside several times and then she came into my room and thrusted her phone at me saying "it's my boss on the phone". The boss, Myra, then proceeded to smt elk me that her caregiver was having a reaction to the cats (I told her at booking that I have cats) and that its wasn't her job to do deep cleaning. I NEVER ONCE asked the girl to do any deep cleaning. She then tells me "you need more help than we are supposed to give you." And then the caregiver left. I don't understand people. How they can be so rude to people who are already down and kick them. Please stay away from this company. So unprofessional and rude.

Hand of joy delivered with a excellent and amazing service. My expectations where greatly met. With…read moreCaring and passionate staff. I'm truly thankful for their service.

Liz was very responsive and professional, and thankfully got me in on short notice. We…read moreunfortunately were stood up by a cleaning company we used previously (and once were very happy with!) and missed a whole weekend of moving in because of it. I shopped around frantically and although I heard back from other companies, I chose Vacant House Cleaners because she understood exactly what I needed and quoted me a reasonable price. They were prompt, very friendly and easy to communicate with. She kept me updated by text and got the job done sooner than expected. We were finally able to start moving in to our new home thanks to their great work!

EXCELLENT SERVICE!!! I am SO glad I found this company! I hired "Vacant House Cleaners" to clean…read moremy vacation rental properties each time our guests check-out, so I've used them a lot (on the average about once per week for the last 6 months). I'm very specific and picky about what needs to be done and how it needs to be done because my guests are not going to be happy if they arrive and the home is not immaculate. Liz and Roxie have consistently done a wonderful job each time they've cleaned a property for me. They show up on time and pay attention to details. They are trustworthy (I do not have to be there while they are cleaning because I know they are honest). They have been great to work with and I'm planning on continuing to use their house cleaning service on a continual basis. I have even referred a few friends to them and I'm happy to do so, since I know that they will do a great job! :)