These guys are great! They know how to fix your problem, are quick and polite. And their prices…read moreare very reasonable and they stand behind their work. Highly recommended!!

They called me as soon as I put in the request to fix my heater and set up an appointment for me…read more They were herein a couple of hours. They were on time and fix the problem within a few minutes. I like that they did not try to sell me other things that you don't need like the other AC companies do. Alex was exceptional.

Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

Great team work. Knowledgeable of the work with no nonsense. Very hardworking folks and efficient.read more

They came out late to fix a problem in less than 15 minutes. The technician was very polite and…read moreprofessional. They explained the problem and worked their best to accommodate us until the owner of the home can decide what is best. Point is they strived to make us (the customers) satisfied. Thank you so much!

David came out after I got off work, diagnosed the motor issues, and once repaired, realized the…read morerefrigerant line had worn a linear hole from rubbing on metal. The rain came & he returned in Saturday to finish the job! I have cool air against!! Wahoo! He provided pictures, explained some of the testing equipment to me and priced out the job for repair vs replacement and stuck to it. His prices are on par with average prices in the HVAC industry. There was a secondary issue-rusted furnace part & he came out a couple days later & replaced the part that was under warranty from the original installation. Friendly and i formative service.

I needed to replace part of a furnace exhaust vent. The horizontal run under the house was…read morecorroded, but the vertical riser was fine. David of D&W replaced just the corroded part of the vent pipe, at less than half the cost of other companies who wanted to replace the entire vent. David was prompt, responsive, and neat, and I'm sorry he had to crawl under my house. I would definitely recommend him.

Amazingly responsive. Reliable. Clean. Honorable businessman with mechanical know how…read more My old system needed the biannual maintenance. Took about an hour. All good for many years. I trust this merchant. Would recommend and use again. Thank you.

I was told the tech would be here around 10am and they was on time. The issue was identified and…read morerepaired AC system in no time . The 2 guys were very knowledgeable and customer service was excellent . I would recommend this company and will be using them again for a yearly system check. Thank you for the quick service .

Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

I can not say enough positive about Expert AC. We called them on a Sunday in the middle of July and…read morethey were at my door less than 30 minutes after the first phone call. They found the problem, which was just a capacitor, and they were finished in minutes. Honest, straightforward, fast, and very reasonable with their price. Highly recommended.

I called in the morning, Mr.Ade came over the same day, very nice and polite…read more He found my problem right away. Called for the part and put it in right away. Thank you so much...I will always call Major Appliance for my appliance and air conditioner needs. You will not be disappointed.......

In December of 2023, I contacted Major Appliance and A/C because my washer was not draining. They…read moreset my appointment and then had to reschedule due to other people's problems with heating. When they came out, their technicians were young men who took a while to diagnose the issue. Because it was later in the evening, they had to return the next day because the store where they needed to get the part was closed. When they came back the next day, they tried to charge me the visit fee again. I contacted the office and the fee was waived. They took forever to replace the part while watching YouTube videos to guide them on what to do and my washing machine broke down in less than an hour after they left. I contacted the office and a supervisor was sent out. The supervisor stated that the washer needed to be replaced and was a fire hazard. He stated that he would let the office know and recommended that I be reimbursed for the part since the washer was burning out. As of April 22nd, I have not been contacted about reimbursement. Christina in the office said she would look into it. My emails about my reimbursement are being ignored. Worst customer service ever.

Our ac quit working 2 days ago and we have been waiting for them to come back to help us and they…read morenever came back cuz they said it was too hot well of course it's hot it's 112 degrees in my hm and we have pets and are all suffering we got a window unit but doesn't help much. I don't want them back

Electric cooktop installation went great! Def using for other projects! Thank y'all so much Andrew…read moreand Jen

Benfatti came out within 3 hours of calling. My unit was from 1999 so I needed a new unit inside…read moreand outside and new duct work. The workers Shaun and Noah were very professional and knowledgeable and pleasant to work with. They installed my new AC in two days. It was 95 degrees outside so you can imagine how hot the attic was. We upgraded our unit and got a top of the line Trane. When we got back home it was already cool and everything was cleaned up. They answered all of our questions on how to operate the new AC. We have a10 year warranty and will be using Benfatti for our yearly maintenance. I would highly recommend Benfatti AC for your needs.

BENFATTI'S has proven to be the absolute BEST in quality of service, maintaining communication,…read moremaintenance, and superb customer service. I called and spoke to Niki at 9:30 a. m. regarding a lack of cool air coming from the unit in my home. I was blown away when she not only CREATED an appointment for me, but she made it happen before 1!!! THE SAME DAY!!!! She is so down to Earth, knowledgeable and flexible. Because of this lovely person, I was calm and cool by 4 p. m.! She is amazing and deserves recognition and a nice, fat raise! Now a few words about Matthew. He had been to my house before and impressed us so much... He is personal. He gets right to work, but he established a friendly rapport with us while he did his work. He took the time to slowly explain to me exactly what was happening and the plan to correct the issues. Even took time to call my husband and let him know! He was quick but careful, efficient and thorough. He even put shoe covers on before entering my home! If I could, I would give Benfatti A/C a 20 star rating. I'm so fortunate to have such a wonderful business and group of people, making sure that I stay cool and comfortable or warm and toasty! Thank you again Niki and Matthew!!! Don't waste time scrolling online to find an A/C company to service your home. Call Niki at Benfatti... You WON'T REGRET IT!!