I would like to comment on the negative review posted about this apartment which I call home. I am…read morenot an employee nor do I get paid to write this but would like to tell you my point of view with the bedbugs. I have lived here almost eight years For bedbugs it is possible for anyone to have an infestation regardless of income or housing. Bed bugs can be found in hotels, condos, private homes, public places like TTC, businesses and offices. Anyone can get bed bugs the City of Toronto has a department just dedicated to address this concern (thankfully, since I have been here I have not had to encounter with this). Identifying with how frustrating it can be, you should understand maintenance, cleaners nor superintendents do not treat nor did they bring it in to the building. Tenants need to cooperate and not just throw a tantrum at the staff or spread the word (although to me it is embarrassing). Staff clean the lobby twice a day and laundry, they are always ready to help, open doors for elderly, has a smile on their faces and greeting you with a hello or good morning. Many times they go out of their ways to ensure the building is safe. My friends referred me here, I have referred a colleague here, and if you take some time to greet your neighbors you will know it is a community. There are generations of families who reside in this building from grandparents to grandchildren who are now renting their own suites. I have not gotten any bedbugs since I lived here but I have spoken to staff and the pest control company who are here monthly for routine. I was educated that there are laws to make and ensure this can be public records. He says usually it is one person who may not be cooperating with the process and ensured that there is a time frame regulated when and how often treatments can be, even if tenants request it daily this cannot be done. Everyone must take responsibilities as their company is also accountable. With this being said I also questioned the monthly exterminator if lots of people moving in and out could be the cause and he said that people think and try to avoid run away from the apartments who has it or if they even hear about it should they just have a flea bite. However, that does not resolve the matter they just bringing it to wherever they will be relocating. He also reassured me and another tenant in the elevator who was present during the ride that they treat surrounding units as a precaution if they cannot find the source because sometimes it is the person who is not reporting the issue causing the outbreak, but his professional opinion there is no outbreak and has not been for the past year that he personally been assigned to this building. Leaving n a footnote exterminator confirmed people could get it taking an taxi or in a classroom, and I would still live and stay here where I have made it home.

Rented an apartment at 7 Walmer Road for a year…read more Management has poor communication, internally and externally to tenants. The rental office thinks something is done one way, but the property manager says it's done another way. The rental office thinks we're suing them, but we never filed anything. We made a big mistake coming here without checking the bed bug reports. There have been reports a few years ago, and there were still bed bugs when we lived here. Not ideal to put students in this situation. Their management was a mess and complicated things.

Been working with Property Management Toronto for a few years now, having them manage multiple…read moreproperties for me. Over the years they have been very responsive to all my questions and helped guide me through some of the changes that arise with dealing with tenants and the ever changing Toronto real estate market. Their client portal makes it easy to see and understand what is happening with my properties and add peace of mind on the accounting as side. Highly recommend this property management company for anyone in Toronto or the GTA!

I switched over to PMT about six months ago because the previous property management company for my…read morehouse in Toronto had provided poor services and dropped the ball on too many occasions over a period of many years. Because of the poor organization and lack of communication on the part of my previous management company, switching to PMT was complicated. Thank goodness the people I was working with at PMT, particularly Pedro, were so helpful! Everyone at PMT went above and beyond in helping me make the switch. PMT has been highly responsive, quickly to reply to messages, friendly and extremely helpful. They have helped make my property run more efficiently, organized all the repairs and clean-up that had been previously unaddressed, and in the process also sourced the most cost-conscious ways in which to do this. Working with the team at PMT is a pleasure and I feel relieved knowing they are caring for my house.

This company stole my money…read more In Toronto, you pay your first and last month rent up front. On the last month, they notified me that rent will still be pulled "accidentally" as they didn't cancel it in time, but not to worry, they will send a check out right away. Well, on the date they stated it would be deposited, it wasn't deposited. I waited a few days in good faith then called in. No answer. They wouldn't answer my calls. I had to call with a 3rd party number they didn't know, Mark answered. I said hi, its me ______. What happened? He said oh sorry, it will actually go next week. Well, it was never deposited. They don't answer my calls, or my emails. They just stole a months rent. I have filed with RT and other agencies and I will be suing in small claims court Ontario to get my money back. Don't trust this company.

Perhaps this is an unfair review as I haven't had any direct dealings with DASH, but I was calling…read morearound on behalf of a foreign client who needs a property manager for a condo that she's closing on. (Due to the not-so-great online reviews, DASH wasn't on my initial list of places to call, BUT I called them anyway after a property manager friend from Vancouver suggested them. She hasn't been in the GTA for a few years, soo...I still called myself to chat with someone.) After following some prompts on their phone line, I found out that I couldn't even leave a voicemail!!! It said that their voicemail service was not "initiated". Ok, being a service and time-sensitive industry at that, it's really a poor sign if a potential client is unable to reach anyone! So hence my poor review. If I had left a voicemail and someone had called me back, there wouldn't be a need for this review. However, seeing how I was unable to speak to a live agent of the company, left a super bad impression of the company. Needless to say, I cannot refer this company based on being unable to reach anyone!

I decided to try engaging Bridgeway Property Management after repeatedly failing to manage my own 2…read moreunit condo - keeping tenants secure and happy, and finding qualified repair and service people to protect my investment was so much harder than I anticipated. Bridgeway Property Management stepped in immediately, overdue repairs were completed, house visits, photos, assessments, invoices, were all filed and tracked through their online reporting system, which is really easy to use. All for a low monthly fee well worth the piece of mind and the hours I was putting in trying to manage my own property. Shirley picked up the phone whenever I needed help, answered all my questions, solved problems, and for the entire contract until I sold my property I never had to engage with tenants, go through the time consuming process of finding new tenants, and above all was able to relax knowing the property was fully in compliance with city and building and tenant codes. I cannot recommend this company highly enough. When the time came to sell they even found me a top quality agent.

As long-distance owners of an apartment in Toronto, we are so pleased with Bridgeway Property…read moreManagement. They have been managing our property for two years and have made everything go extremely smoothly. They take fantastic care of our apartment--including finding tenants, dealing with leases and maintenance, and handling rent and other financials. Outstanding communication means we can always call or email and get a quick, thoughtful response. They are true professionals, and we would not hesitate to recommend them highly to anyone with a rental property. Thank you, Bridgeway!

Terrible company. They will keep any monies you put towards an application even if you never sign a…read morelease. In person the leasing agent said I would have to put $500 towards "last months rent" when sending the application and promised it was refundable. Then after I was approved, I declined to sign a lease, asked for my funds back and after weeks of being ignored by email was finally told it's not refundable. No where did I sign anywhere to agree to a non refundable deposit. No where did I sign a lease. Deceptive practices and terrible customer service. Weeks of runaround and ignored emails.

Stay away from them. Seems like a bunch of sales people. Was looking for tenant placement. After…read moresigning, they did nothing for one month. When I decided to terminate the contract, they try to use cheap tactics to get me to stay. Stay away from them. Every royal pm employee I talk to was from Europe. They had no idea what the local market was like. Seems like they outsource some work to local agents.

My family and I lived at a Buttonwood property in Toronto for two years. The unit was in such great…read morecondition upon our move in date and required little to no calls to property management. However, when there was a need, Sabine was very attentive and constantly made herself available. If I were to return to Canada, I would seek out Buttonwood Properties without hesitation.

As a new Canadian, Sabine at Buttonwood made our home search a pleasant experience…read more Sabine is very knowledgeable and more importantly listened to what we are looking for and quickly found us a place at an affordable price. Highly recommend Buttonwood!!!

They help me rent out my downtown rental unit in 3 weeks. Very professional people and software.read more

From the owner: Property Management with an Risk Management approachread more

I'd give no stars if I could I've bin a tenant for a few years and bin nothing but bs in the last 2…read moremonths my toilet and tub have randomly started overflowing they say they fixed it but clearly did poor job and not just my apartment either has this issue right now, try to get work repairs done is always an issue they keep increasing rent above annual guidelines not worth the price you pay for rent not worth it horrible service rude landlords and people in office just horrible in general

I rented an apartment at 205 The West Mall with my husband and cat for over 3 years from January…read more2022 to June 2025 with MetCap Living. They seem to own a lot of properties all over Toronto so I can only speak to my experience but it's been overall pretty positive. I've been renting in Etobicoke/Toronto for over 13 years and I have to say that I am so grateful for Nickesha, the resident manager. Anytime we needed to contact management or needed help with something, she was always quick to respond and solve our queries. She went above and beyond any other landlord or management I've dealt with in the past which can really make or break your experience when renting. When going through the rental process, Maryanne helped us with our application and ensured everything was prompt and speedy. If you deal with either of them, you'll be in good hands! When we moved in the place was clean. Never had any issues with pests or insects. Neighbors were fine, no complaints. We had underground parking which no one else on our street seemed to have so that was a bonus. The lobby area is cleaned weekly. Only moved as we were moving out of province!