Governor's Electric is the ONLY electrical contractor our Home warranty company uses (Cinch). If you have a simple, straight-forward issue that is easily apparent and requires no effort to diagnose, then they do a decent job. In my case, I had a bad outlet and it requires active listening and some diagnostic work.
When the technician came out two weeks after being assigned, he put his tester into the outlet and it appeared fine. He looked at the breaker box and said it appeared fine. We told him when we plug the vacuum in, it stops working. He didn't attempt to replicate the problem. He insisted the wiring must be to blame. He told my home warranty company everything worked perfectly.
We contacted him less than 15 minutes after he left to let him know it wasn't working but got no answer or response. We contacted the company's phone number and after 15 minutes on an automated phone hold, we left a message. Still, no response. Finally, I hired another company. The technician diagnosed and repaired the issue in less than 10 minutes - replacing the faulty outlet. read more