Awful experience
I am not the type of person to make reviews for satire and trash the name of a company but because this is how I truly feel, allow me to elaborate on my experience at Gotham after making the excruciating trip from Brooklyn to Bowery for some herbs. The previous four times I been there, I was given no problem but seeing as the store owner is a pig who doesn't respect the very clientele who put money into their store, here is my honest review on what I think of Gotham.
This dispensary is low tier in showing some decency and humility to people, actual paying & returning buyers, it's sickening. I have been to Gotham numerous times where I have presented I.D. and been inside the dispensary with no problem and there was another time where I had no I.D. and they were able to pull my information from my prior purchase history easy and dandy with no problem. Suddenly, they want to treat returning paying customers like trash demanding identification when I have been going to Gotham regularly over the span of 2 months
So I suggested to the security or quote on quote "Store Owner" if I could present to them a photo on my phone of my actual state I.D. front and back guaranteeing if they were to scan the back of my I.D. they will be able to tell it's real and I am above the legal age to purchase.
This store owner says he has to see a physical I.D. to which I concur, "I understand sir but they can look up my information from my prior purchase history thru the computer where the man is sitting in a tent by the entrance to redirect customers, they've done it before"
To which he replies, "No sir you have to show I.D. or you're not coming in".
Now frustrated, I'm asking this man "Why are you giving me a hard time when I am a returning customer and I told you I can confirm it?"
He continuously denies, me entry to the point where I feel discriminated because I'm obviously past the age of 21 and when I call him out on it he actively chooses to ignore what I've been telling him.
For a store owner, you're a real @$$ and I have influence on people who I know go to your store, to which I will recommend them to go elsewhere because you clearly don't value your customers and are not deserving of their money nor mine. I will not be returning to Gotham. I hear Queens is where the flower is @ read more