I am writing this review as a last-ditch attempt to get the office's attention and as a warning to other potential patients in the future. My emails have been left unanswered, texts have been left unresponded to, and the mailbox for every number for the office I have tried is full and hasn't been cleared for months. To start, I had a great experience until January of 2022, but afterwards, my experience with Got Your Back has been an absolute nightmare. While I paid up front for a 12-session treatment plan, I only received 8 treatment sessions before the office closed with the promise that Dr Klein would be in touch. Months have passed and I received no call from him. To add insult to injury, the office has sent repeated invoices for the treatment I already paid for despite me speaking with the billing office two months ago and them telling me to not worry and that it was simply a clerical error that they would be sorting out. Fast forward to this week, when they sent me a letter saying that I was delinquent on payments and they would transfer my (already paid) balance to a debt collection agency. They have been consistently unresponsive and unprofessional through this whole ordeal. I have received no offer of refund or completion of treatment plan, and instead been hounded for payment which was already processed months ago. Overall, it is a shame that GYBTH has come to this because the care was truly great beforehand. I only hope that this finally gets the attention of the office and catalyzes action. If not, I highly recommend you take your business elsewhere. read more

Comfortable clean comprehensive and professional definition of what I call quality care. Highly recommended

Dr Klein and his team are miracle workers! I've suffered with chronic neck pain for MANY years and have seen quite a number of chiropractors during this time. Dr. Klein provided a comprehensive overview of why I'd been battling the same issues repetitively--and subsequently laid out a clear path to recovery and ongoing maintenance. In addition to teaching me some PT exercises that literally provide instant relief- his chiropractic adjustments are the best I've had (If you suffer with neck or back pain- you know not all adjustments are created equal)! Really lucky to have found his practice! Also thanks to Joey for working with my somewhat difficult schedule and Willie for his patience on the mats! read more

Horrible! Horrible! Horrible! Before I made an appointment, I called and asked if their services included treatment for TMJ. Dr. Klein and his team assured me that they could provide me this service, so I made an appointment for my TMJ. During my first appointment they did not treat my jaw but instead took lots of X-rays and videos. When I raised question about this, Joe told me this was their standard protocol. Then, during my second appointment, Dr. Klein again did not treat my jaw like his team said he would, but instead had me do thirty minutes of stretching and then gave me a back adjustment. Every time I would go, Dr. Klein and his team kept telling me that I had to fix other parts of my body before they could address my jaw. This was not the service I had requested or been promised by Dr Klein and his team. Essentially, Dr Klein and his team delay treatment of the actual problem so that they delay fixing the problem and can keep charging you. Therefore allowing them to make more and more money off you and your initial problem. Then, 11 months after my last appointment, Dr. Klein sent me a bill with $100 worth of false charges. I had paid every bill at the end of each appointment. I disputed the bill. He then sent a bill collector to collect the money. Stay Away!! read more

Dr Klein did an amazing job pin pointing the source of my back problems. Not only did i feel better after my first appointment, i was sent home with exercises and stretches that have made every day easier to get through with less pain. Thank you! read more

Dr. Klein keeps me straight - literally! - my upper back has a tendency to curve, and over 10 or so years he has been applying his "orthodontics for the spine" protocol, including adjustments, "Original Strengh" exercises, and the Deniroll. I am now on "maintenance" - I go in once a month for an adjustment and to check up on my exercise routine (which I have been doing religiously this whole time). Recently I had a physical with Jacki Bradley, the resident NP - she is personable, thorough, and very knowledgeable. All of the staff is friendly and easy to work with, and the facility is beautiful. Five stars for sure! read more

I have been a client at Got Your Back Total Health since 2012, for 9 years. I'm in maintenance mode. I have been pain free and able to do the activities that I love due to the great work of Dr. Klein and his great staff. I plan on continuing my monthly visits to work on new exercises, alignment, and traction. Got Your Back Total Health keeps me mobile. read more

I've been seeing Dr. Kline for five years now, and I could not be happier with how great my back and tennis elbow feels. Dr. Kline is always willing to listen to his patients' input regarding regular chiropractic treatments and individual health plans. You can always call for an appointment, but online scheduling makes it super convenient to make an appointment that fits your schedule. read more

I went to Got Your Back when I had a painful issue with sciatica. I also have MS and I asked haphazardly if they could address some problems I was having walking, spasticity in my legs and a bit of drop foot on the right side. To my pleasant surprise they knew a lot about MS and assured me they could work with me and see some positive results. I started the exercises they gave me and went for a few adjustments and after a short time some of the exercises that I couldn't do (because of the MS) I managed to do quite easily. I also found myself walking better overall. and my sciatica went away completely, thank goodness. I didn't expect much in terms of improving my MS symptoms since the main reason I went was for my sciatica. But helping me with the MS has been a huge plus and something I didn't expect. I will continue to see Dr Klein for adjustment and continue with the exercises they have given me. I saw improvements so quickly I am expecting more to come. The issue I have with MS are very recent (for the last year) after having the disease for 18 years and GYB has given me renewed hope that I will recover fully as I have done in the past. Also I want to add that all the staff are fantastic, going into the studio for my exercises and adjustments is something I really look forward to. Everyone is so nice and Blair the doglet is an absolute sweetheart. Thanks so much GYB!! read more

Where do I begin? Dr. Klein and his team are spectacular. They aren't just great at getting your back together, they're great at caring! Worth the drive indeed. read more

Great doctor for injury recovery. In depth knowledge of how the vertebrae works. X-ray equipment captures still-shots and in-motion video of how the vertebra moves. Team is thorough and compassionate. Dr Blair is the best! read more

I booked a massage appointment with them to check them out two days in advance of the actual appointment day. While sitting and waiting in the lobby, the office dog came and sat on my lap. 15 minutes after my arrival I was approached by Dr Klein who informed me that their massage therapist was missing for a week and they haven't heard from him, AND, ALL THEY COULD OFFER ME WAS DOGGY THERAPY!!! I almost fell out of the couch... To sum it up, I ended up with an hour of wasted drive time, no therapeutic massage treatment, and dog hair all over me. You decide whether you want to do business with them. If the staff of this office reads this, although I think they are more preoccupied playing with the pets - pick up the phone and notify your clients of canceled appointments - that's Business 101, besides just simple humane courtesy. Not using, nor recommending. read more

I'm an aging martial artist and personal trainer who regularly pushes my body to the limit. Keeping up with these pursuits requires getting help to stay ahead of any potential physical issues, and responding immediately when something comes up. I was introduced to Dr. Justin Klein by a colleague of mine about a year ago, when my neck was giving me trouble. His unique approach - called Chiropractic BioPhysics - helped correct my physiology and structure. It's like nothing I've ever seen, and I've been exposed to just about every treatment known to man. Within a few weeks, I was back up to speed at my martial arts school. Within a few months I was achieving levels of flexibility and speed that I hadn't seen since my early twenties. My running and weightlifting improved as well. I can't say enough about the quality of treatment and the professional level of service at Got Your Back Chiropractic. I went from thinking of retiring from my life long pursuit of martial arts to achieving new heights within just months. What more can you ask for?!?! read more

The sessions here take longer than a typical chiropractic appointment. Defiantly need at least and hour+ carved out of your schedule. I had a good session but was shocked when the bill arrived. The prices here are very high and you should know that before you make an appointment. read more

Friendly, helpful, and the exercises during the appointment were great and relieved my issues almost instantly. When I was there last, they did not have x-rays in the office so it was a pain for me to have to go elsewhere for another appointment. I no longer go here because of the location to my work but would recommend this practice. read more

The entire staff is great! The doctors are very attentive and caring and offer solutions to whatever pain might be troubling you. I have been to several chiropractors, and I love that this practice is a complete practice, by which I mean that they offer a combination of movement and manipulation to help your body heal itself. Highly recommend. read more

Everyone was friendly and the service was decent although I felt like I was being pressured into coming back for 30-40 times . I spent $625 for the initial visit which did include X-rays . I thought it was a bit expensive but was told that I actually received a discount . I've heard very good things about the practice but for me personally it wasn't exactly what I expected . read more

As a middle-age working mother, I am in the midst of several life transitions - country of residence, starting a new career and becoming the mother of an empty-nest. These changes have created the possibility for me to improve other aspects of my life -- such as poor back posture (aka ... ) that I inherited, has grown worse with age and led to my father's death. Now, that's motivation to improve my spine! After working with the team at Got Your Back (GYB) led by Dr. Justin Klein for the past eight months, I have found their services to be of tremendous value and have also thoroughly enjoyed working with them. I highly recommend them. GYB's strengths: - Holistic methodology at the intersection of chiropractic, physical therapy, massage and nutrition - read more online (...) - that combines MRIs to see precisely the areas of weakness and tracks improvement in the spinal column, chiropratic methods with support of hands and tools to adjust the spine's misalignments, and a particular system of physical therapy that strengthens and realigns the spine. After months of working with this methodology, I can understand the value of all components of this design and how one part without the other would be less effective in achieving sustained results. The GYB team is currently adding other components into their holistic system, such as massage therapy and nutritional services. Regarding nutrition, apparently the enzymes in fresh fruits and vegetables help to break down and work against the build up of calcium deposits (arthritis) in the spinal column. As the spine is the channel to the body's nerves, muscles and organs, the health of the spine significantly affects the rest of the body. Their methodology relies on the wisdom that 10-15 minutes of practice a day leads to life-long improvements to the spine. I am finding this wisdom to be true and their methodology to be effective. - Complementary, multi-disciplinary years of training and experience by the two principals - Justin Klein (medical title) and Colin __ (PT title). Read more online... They draw upon and combine a range of formal training, learning and medical and physical therapy methodologies. - Design of simple, 10-15 min. repeatable routines that enable consistent self-practice -- the key to long-term, sustained improvements - Whole team of professionals that work as a harmonious orchestra under Dr. Klein's leadership Results I am achieving: As a result of visiting their office twice a week for about eight months, daily home practice and complementing this with other physical training, I am achieving results on several levels: - Significantly more functional and aligned spine from neck to hips - Corrected misalignment in my neck by __ degrees - Improved overall alignment of my spine by __ degrees - Early stage corrections in the improper rotation of my spine, causing misalignment across my whole body from right to left - Working on improving an age-old left shoulder rotor cuff injury, by massage and strengthening the overall muscular area - Motivation and habit to easily repeat 10 min. routines daily (and ideally 3x a day) no matter where I am While I have invested in physical fitness throughout my life, I always thought my poor back posture was related to simply not standing up straight. Though I tried to be disciplined in my standing posture, yoga and physical fitness, I only learned in my 50's that these techniques were not addressing my inherited curvature of the spine (also known as ___), though probably keeping it from being much worse. Moreover, I realized a few years ago that my father's death as a healthy man of 85 was brought on by his increasingly curved spine and the build-up of calcium deposits in his spinal column which caused him to lose mobility of his legs and led to his collapse. Thus, upon moving home to the US in 2017 after 15 years in working and raising my family in China; I had the time and access to do a full battery of health exams. One of these included an MRI of my spine, as requested by Dr. Klein as a first step in working with GYB. This scan showed that I, too, am building up calcium deposits on my spine, just as my occurred for my father. After a lifetime of being a slightly hunched-over woman that detracts from my presence, and this naturally getting worse after decades of working at desks and being a mother carrying babies etc which caused more sway to my back; the final clincher was connecting the findings of the MRI scan of my spine in 2017 with what I knew about my father's death in 2013. Thus, no time like the present to make changes so that I might stand up straighter from now until my final days, work against calcium building up in my spine by eating plenty of fresh fruits and vegetables, and enhance my entire physical and mental well being. Thanks a million to the GYB Team!! read more

Over the past several years I have been referring many of my patients to Dr Klein at Got Your Back Total Health. Dr. Klein's thorough diagnostic testing along with his professional bedside manner is a reason I constantly refer all of my patients from Birmingham to him. Finding an amazing chiropractor / healthcare provider can be challenging but I am happy to know I have a loyal colleague and friend I can trust in DC. read more

My sister recommended taking our godmother here about a month ago to help prepare her for surgery. The staff is absolutely excellent and works with her on balance, breathing, agility, and strength building among many other things. Every provider is excellent but what is particularly impressive is the kindness and commitment they show to her during these sessions. We have absolutely noticed already how the physical therapy is aiding her recovery and are looking forward to her return. read more

I don't know what sorcery Justin Klein did on me, but it worked. Goddamn miracle.

I've been going to GYB for a couple of months and love going there. The staff is friendly, supportive and very knowledgeable. Dr. Klein and Dr. Darrien are both very competent chiropractors and the philosophy of functional movement there makes a huge difference. I've seen other chiropractors but GYB is unique in its approach to wellness. I came in with joint pain and inflammation all up my spine and now I'm waking up without pain and full range of motion. All with well planned gentle but effective exercises and adjustments. read more

Got Your Back Total Health has recently helped my family with sports related movement and recovery from injuries using laser therapy. I have benefited myself from their online movement videos. Keep up the awesome work Got Your Back team! As Arnold would say... "I'll be baaack". :) read more

Very friendly environment and I felt welcomed when I arrived. Dave is such a nice guy, he explained everything what he was doing after a quick chat to learn more about me and my back. He was very professional, gentle and friendly. I would love to go back soon, just trying to see if my insurance covers the fee, at least partially :) read more

Since I have been a patient for several years, I have seen Got Your Back's growth and evolution from a small office and patient room to a big studio space where patients can stretch, crawl, lift, and do all sorts of other funky exercises before or after the usual adjustments and traction. Although larger, Dr. J. and the team keep it personal and accessible with each patient, are always pleasant, and do their best to deliver top-notch customer service, work with patients with hectic schedules, payment plans, etc. You might even get a lick on the face from Dr. J's dog if you're lucky. And the sweet, sweet yacht rock on the Pandora station is just a bonus. read more

Dr. Klein and his team are knowledgeable dedicated professionals. They have corrected my posture and lessen the pain in my neck and shoulders. They use a variety of biometric therapies that are more effective than a traditional chiropractic adjustment, customized just for me. I would strongly recommend Got Your Back! read more

I am finally back lifting after a long recovery! After being out of the gym for 6 months because I experienced severe back pain, I am lifting more confident than ever. Thanks to @gotyourback_dc for their chiropractic care and PT. I have found my way to recovery buy pressing reset before and after each workout. The work is never done. I continue to use #movementality in my stretches and exercises everyday. Better health is constant and consistent. I highly reccommend Got Your Back for any aches an pains especially as an athlete or if your serious about having better physical health in your life! The entire team at Got Your Back is extremely unique in an atmosphere that makes you feel welcome and part of the family. More importantly, they are generally concerned about your well being and will tailor the treatment for your specific wants and needs. Bottom line, if you want someone that seriously cares about your pain and will greet you with a smiling face every time you walk in the door, Got Your Back is the place to be. read more

Got Your Back Total Health - Chiropractors Near Me - Washington, DC, District of Columbia

Dr Klein and his staff, especially William, have helped transform my body; a sagging, morbidly obese, pain-ridden vestige of its former self, into something far, far different. Together with some serious personal training, the work at Got Your Back Total Health provide a stable foundation to begin serious exercise. The results speak for themselves. It's great to look at the very detailed posture analysis to keep up my motivation. We will keep going and see just how far we can get. I'll be back with an update after a few more months. read more

I came here with a horrible back issue. They truly helped me. They gave me a series of exercises (movements) to do to help with the restorative process. Throughout my three month long healing process, they were instrumental in helping, and ensuring that I didn't need to go to surgery. It was a brutal and awful situation, and they helped out when I was in a really vulnerable place. With all that said, I've come to conclude that 10-12 weeks is a normal recovery time for a back injury, but I think that with the exercises and stretches they've given me, I'm well-positioned for long-term health and success. In addition to all of that, Dr. Klein and his team make you feel really valued as a client. I miss seeing them on a regular basis. They're cool, fun guys. read more

Due to the combined effects of playing collegiate tennis and working at a desk job, I have had tightness in my upper back/neck area for close to 7 years. I went to several doctors/physical therapists, but the issues kept persisting. I gave up on finding a permanent fix and relied on getting expensive deep tissue massages 2-3 as a temporary solution to manage the tightness/pain in my neck. Got Your Back Total Health was recommended to me through a friend last April. I didn't have very high expectations for a permanent fix, but decided to give it a shot anyway figuring I had nothing to lose. During our initial consult, I could tell that Dr. Klein had a deep knowledge of both physical therapy and chiropractic care and and diagnosed my problem quickly. After some tests and x-rays, Dr. Kline explained that the tightness I was experiencing was due to my cervical spine protruding forward. Through a combined regiment of physical therapy exercises and chiropractic treatment, I was able to fully correct this issue. After 3-4 session, I began to feel less pain in my neck. After 3 months of treatment, the issues with my neck and back are gone and I'm 100% pain free. I can't thank Dr. Klein and his team enough and I highly recommend Got Your Back Total Health to anyone serious about getting rid of their neck/back pain. read more

Dr. Klein was an angel for me. It was my birthday on the day I saw him. I had been in town for a conference (from my home in Minnesota). I arrived at his office in such agony that not only did I fall over into the bushes (next to the walk way), when trying to walk to the front door...I also could not stand up without incredible pain. Weeks later I found out that I had a herniated disc. Dr. Klein and his team were patient, kindly and very gracious with me. Dr. Klein spent several hours with me (even after his Saturday hours had been completed). He is rock of compassionate wisdom; a potently gentle and loving man who will not be forgotten!! I owe him a great debt of gratitude, and only hope to be able to return the support - or pass it on. Jeffry Jeanetta-Wark, Stillwater, MN. read more

I went to Got Your Back when I had a painful issue with sciatica. I also have MS and I asked haphazardly if they could address some problems I was having walking, spasticity in my legs and a bit of drop foot on the right side. To my pleasant surprise they knew a lot about MS and assured me they could work with me and see some positive results. I started the exercises they gave me and went for a few adjustments and after a short time some of the exercises that I couldn't do (because of the MS) I managed to do quite easily. I also found myself walking better overall. and my sciatica went away completely, thank goodness. I didn't expect much in terms of improving my MS symptoms since the main reason I went was for my sciatica. But helping me with the MS has been a huge plus and something I didn't expect. I will continue to see Dr Klein for adjustment and continue with the exercises they have given me. I saw improvements so quickly I am expecting more to come. The issue I have with MS are very recent (just started last year) after having the disease for 18 years and GYB has given me renewed hope that I will recover fully as I have done in the past. Also I want to add that all the staff are fantastic, going into the studio for my exercises and adjustments is something I really look forward to. Everyone is so nice and Blair the doglet is an absolute sweetheart. Thanks so much GYB!! read more

When I arrived music was playing, folks were walking around bare foot and there were dogs circling the studio. I was warmly greeted and taken to a room to meet Justin. He was calm, cool and easy going. We talked for a bit and then did a few low impact exercises. I was afraid to do the exercises but Justin eased me into the poses. Who knew, I was more capable than I thought! He was very patient and encouraging. Over the course of my time I went from being in terrible shape, barely able to walk to running and bending down. Jason and his team worked miracles on my back pain. I have been singing GYBs' praises ever since. Thank you! read more

Dr. Klein helped me with my chronic back pain, neck pain, and sports-related injuries to the point where I am pain-free and maintain comfort with self-care. He is patient, personable and cares deeply about the holistic well-being of his patients. I've never been cared for so well by a chiropractor. Definitely recommend. read more

The team here is very nice and the facility is clean and new. Unfortunately, they aggravated my back pain and caused some additional discomfort in my knee and neck. The treatment team is young, including Dr. Klein, and my impression is they need additional training. read more