Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

Alison is amazing. Truly worked wonders to find me the best possible option for my individual…read morehealth insurance plan. I have referred several friends to Alison as well...and all have thanked me. Highly recommend!!!

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

I have been a happy Paul Diaz customer since 2013. Elisa…read moreDavidson has been my Account Manager for the entire time and I really enjoy working with her. Not only do I get really good service from her specifically, but Paul Diaz, in general, can find extremely competitive rates. I have both Auto and Home policies through Mercury and also insurance for rental properties through Safeco. Rates do go up yearly which seems to be uncontrollable, but overall I am happy and would recommend them.

I was looking for an insurance company For my home and unfortunately I've had the worse luck. UNTIL…read moreI called this agency. They scheduled a Same day appointment. When I got there I was greeted by a wonderful and friendly front desk lady. She took me to an office to speak with Rebecca, this couldn't have gone any better. She was so helpful and so informative. I told her what I was looking for and she nailed it. She took her time explaining everything about the policy. Thank you Rebecca for all your help and assistance. I will definitely refer my family and friends to you. FYI: during this pandering they are surely following any and all guidelines.

Been with state farm for many years, been with this location for about 2 years, they help really…read morefast and most times know how to get the answer I seek very fast!! They respond very promptly.

I have been very satisfied this insurance agency, very agent representative is very cordial and…read moreprofessional. I really respect their immediate response time, I left a message Saturday evening, they responded to me Monday morning and follow up to my request Tuesday by Ani. Ani was very professional and provided me the follow up info this morning very quick assuring my account info was in placed for my next autopay payment. I love the new verification text it makes me feel good especially with all this AI scams.

Very warm and welcoming office. Ronaldo (not the soccer player) and James spent 1 1/2 hours working…read moreon to improve my "bundle"! So calm and easy going, a pleasure. Melodee, the owner , promptly introduced herself and was very engaging. Very explanatory! So appreciated Robin

From the owner: Cost Wise Insurance provides Commercial Insurance, Auto and Home Insurance, Life and Health…read moreInsurance to all of California, including Anaheim, Laguna Beach, Irvine, Burbank, Calabasas, Newport Beach, Eagle Rock, PLUS Gilbert, Scottsdale, and Queen Creek, Arizona.

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

I've been with State Farm about 10 years now thanks to the helpful staff of Alex Amzoyan. They're…read morealways responsive and helpful when I need anything, especially when I purchased a new car last year and added another vehicle to my policy. I'm so glad I've stayed loyal all this time!

Ive been with office for right about 5 years now, primarily dealing with reneh, let me start off by…read moresaying he's attentive, always answers my questions promptly, makes sure any requests I have are taken care of. And he also found me the best deals for insurance on all my cars. Reneh has been amazing through this whole relationship and I highly recommend him for anyone looking to insure their vehicle, house or valuable items.

Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

Let me start off by saying Lilia is THE go to Agent you will need in your life if you're looking…read moreinto getting life insurance or any other coverage. She has been such an honest, straight forward, reliable, professional, comfortable to talk to, and knowledgeable Agent. I have searched and looked at diff companies, but the only one that stood out and felt right for me was Lion's Partners. If you want the best plan for your family, go to Lilia. Thank you for everything, my family and I appreciate you and all that you did for us!!!

For so long I was so hesitant about life insurance because I hadn't found an agent who really…read moreexplained and answered all of my questions. Now, years later I was introduced to Lilia and here I am with not only one but a few policies and one AMAZING AND HELPFUL agent who guided me through it all. Everyone should look into life insurance with Lilia. Thank you for all that you have done for our family! We truly appreciate you.