I'm very happy with this insurance company and the excellent service they provide. They are…read moreprofessional, helpful, reliable, and always take the time to answer my questions. I truly appreciate how well they treat their customers and how easy they make everything. It's a great feeling to know you're in good hands. I highly recommend them to anyone looking for an insurance company they can trust!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Edvin goes out of his way to make sure you get the best insurance rate! He is dedicated, highly…read moreknowledgeable, and provides overall excellent service. Unlike large insurance companies that treat you like some number, Edvin genuinely cares and actually treats you like a person, which is very commendable!

Edvin gave us the best service! He works with you and makes sure that all your needs are met, top…read morenotch service couldn't be more grateful. Highly recommend Flamingo Insurance.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Good service, nice people, and help me a lot on the car insurance, be with them over 10 yearsread more

Carlos at State Farm was extremely helpful! He gave me the best quote I've received. I had already…read morechecked with several other insurance companies, but their prices were much higher. Carlos made the process easy, explained everything clearly, and they also offer assistance in Spanish, which is a huge plus. I definitely recommend reaching out to Carlos if you're looking for a good auto insurance quote. Great service and great price!

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

LOVE ALLSTATE! specially my agent Helen Sanchez. Thanks to her i saved over $100 compared to my…read moreInfinity full coverage because of a "bad driving record" they claimed i had ( Which was false!) Recommend Insuring through Allstate and asking for Helen!

I have been a customer for years here and this year they wont refund me 34 dollars for a no some…read morealarm surcharge. I called 3 times waiting fir a call back and every Kristine would say I would get a call back inna few minutes. Angelica and Helen promised me the home insurance refund but after a few weeks I'm still waiting. I don't recommend this business for your insurance needs:(

I honestly wish I could have given this AAA 5 solid stars. Their roadside assistance has always…read morehelped me when I was in desperate need with my car breaking down here and there. I walked in yesterday at 12:10PM, and was greeted by a very nice lady. Her name was Pamela. She explained me the do's and dont's and we proceeded forward. What she didn't tell me is that I had to stand in line with the rest of the folks. So, I took a seat in their waiting area and waiting for someone to call my name. After waiting for like 5 minutes since she said they will call you soon, I approached the same window and Martin was nice enough to tell me that I had to stand in line. So I did! There were 2 people ahead of me, and Marisa called my name at window number 6. The process was very seamless, easy and quick. The entire visit took less than 30 minutes. Marisa was somewhat bittersweet. For a young lady, she was a bit quiet. I needed to renew my registration for the month of September. I asked her to photocopy my check and my statement too, in order to avoid problems with the DMV. I've had an experience when my payment was lost in the mail. She forcefully made her 3 steps to their copy machine and did me a BIG favor. I needed my copies for my records. When you walk in, they have the DMV/AAA windows to your left, and a nice amount of booths handling travel destinations to wherever you want to go. We have used them before, and they are NOT that knowledgeable but pretend to BE! They also have travel guides, magazines, booklets, pamphlets, & complimentary water. Here is where I had a hiccup. Pamela told me that they accept only cash and personal checks. Who in this century carries personal checks or that much cash?? Thankfully I did have my checkbook with me. Being the old school that I am. Love it. I was also informed if paid with a credit card, even with debit ATM card, I would be charged 2.3% for my registration fee which was $222.00. So that comes out to be $5.11 cents. I didn't like that AT ALL!! Place was super clean and has a nice parking lot shared with multiple business. I believe they also have restrooms, but I didn't have to use them. Thank you AAA and staff for all your loyalty, help and dedication since 1902! See you next year....

Normally I have always had the greatest experiences in Burbank until my last visit at AAA…read more I have newly become a disabled vet and needed a handicap placard. My naval orthopedic team filled out the DMV paperwork for me to turn in. I have been a member of AAA since 2009, got my entire family to sign up, and a few friends after a couple of "Good Samaritan" AAA stops. Heck, I even financed a honeymoon for some friends via AAA as well as my own with travel. I usually trust AAA with all my needs. So that's why I was flabbergasted to say the least when they turned me away. Not only that, but when I said I'd borrow my grandmother's handicap placard until I got mine in the mail, the rep threatened that I'd get in trouble because they scan. My family insisted I use it and the naval nurse advised that the DMV takes their digital paperwork and it was immediately approved. I want to advise this location to 1. If you cannot take the paperwork, tell your clients that DMV will take it online. 2. Please don't threaten a disabled veteran when you already see them struggling on crutches. Not the best customer service. 3. When in doubt, show someone you're going the extra mile. Ask your manager. Do something.

Chris has done a fantastic job as an agent. This guy is on top of it. Very responsive individual…read more He's proactive and has taken the initiative and lead to help me resolve my issues and get me insured properly. So far he has exceeded my expectations and when comparing with the last agent I had, he has blown them away. The last agent I was working with wouldn't even return my calls, texts, or messages. I wish I had worked with Chris before, it would have saved me from unnecessary stress and delays. I'm just very glad I've found him and I highly recommend his services. Thank you Chris!

Thank you Chris for all your help in getting me car insurance. Really appreciate you.read more

There is no better agent and team out there they go out of their way to assist their clients. They…read morehelp every step of the way with what you need.

I needed something done for my insurance policy, and she worked hard to get it, even though I…read morewasn't her current client, and she did not get a commission for it. She did it, just to be helpful, and kept me updated on what was going on with it. She was very knowledgeable and professional.