My Mother came to see Dr Goss for an overview. She was having issues after battling an aggressive form of Breast Cancer and was ruling out autoimmune disease. Dr Goss met my Mom and after an office visit, told my Mom that she may have several things going on and that she needed to do a "full work up". That required over 15 vials of blood for various testing. It was so much blood work, that she had to be taking to a two day appt for fear of passing out for giving that much blood. A few weeks later, my Mom went in for her results. She was not given ANY RESULTS or a copy of Dr Goss findings. It was verablly told that she had plaque psoriasis (autoimmune disorder) and needed to take a drug that would cost $1500 a month for the prescription. My Mother was scared by the diagnosis as her brother had just died 4 mos earlier from autoimmune and now she was desperate to get this drug. I had to step in and intervene. I requested a copy of the records to verify. If she did need the drug, perhaps there was something else available as my Mom is on a limited income and can not afford that cost. As her power of attorney I requested a copy of her findings to be sent to Moms oncologist for review. I wanted to know if she was now autoimmune from her treatment and or if the oncologist agreed with these findings. A month later, we learned that her oncologist, as well as her primary physician, still has not gotten any paperwork, bloodwork or transcripts sharing these findings. I called and requested them again and was told she still hadn't gotten around to entering her patient notes. No apologies. No reasoning. Just didn't do it. Another month has gone by and we still don't have the notes. My Mother went in person last week and she was confronted by a desk clerk who told her that she could have a copy for a cost. Yes, we all know you can pay to copy your entire file....but you should NEVER PAY to have a specialist share your findings with your primary physician of care. THAT is erroneous to another level and the lack of concern for your senior patient in distress shows your unprofessional nature. Why are you always after high fees??? After speaking to another specialist at UCSF, they shared with us that Dr Goss has a bad reputation and that not working with her is the best advice. Boy oh boy did that turn out to be true. After worrying for months that my Moms Cancer had given her an autoimmune deficientcy we finally got a full copy of the blood work to her oncologist who calmed my Mother. After reading the blood panels, the oncologist affirmed she DOES NOT HAVE ANY AUTOIMMUNE DISEASE AT ALL. what Mom has per the bloodwork is arthritis and there are many prescribed meds that can assist her - all of which are covered by insurance and will not go over $20. I have found a more responsive and caring physician with better bedside manner for my Mom D.O. needs. I would not be comfortable with her sending over any of my family members to Dr Goss facility let alone recommend to someone else. A full copy of this complaint has been sent to the medical board for review. Her lack of care and follow up with a senior citizen is concerning and definitely needs to be reviewed by her peers. read more
