Always dependable, fixed my 2021 Toyota Tundra after I hit a deer on the way to work.read more

Had my the tailgate on my Jeep replaced here and they did an amazing job! Dale was able to get me…read morein at the last minute for a quick estimate and emailed everything right over. I dropped of my Jeep the following week, picked up a rental (they work with Enterprise) and I had my truck back in a few days. Very smooth and easy! 10/10 would recommend.

The service is awesome. Friendly staff, and very professional. They stay in contact with you. To…read moremake sure you get the best service for you money.

I just wanted to say thank you to Dan's body shop! I stopped by today with my wife's Tahoe with a…read morebroken mirror expecting to pay $700 for a new mirror... and they were able to put it back together in a matter of minutes and they didn't charge me anything! Thanks Dan's Body Shop!

I needed a quote for a timing belt/water pump kit replacement. I first used their website contact…read morepage...no reply for a week. Then I emailed their Gmail address directly...another week without a response. Then I called & spoke to a Drew. He said he saw the emails but never got around to answering them. He said he'd call back with a price. Another week without a reply. Had to call again and make him quote while I waited. I have no idea why getting a quote was so difficult. After waiting three weeks for a quote, I had to wait another three weeks for an appointment. I was ready to bail out but the reviews were very good and they're only 5 minutes away so I gave them a shot. When I picked up the car, I mentioned that the spark plugs would need to be replaced in the near future. Drew made a note and said he'd call or email with a quote for that. It's been 10 days so I doubt that quote is ever coming either. As far as I can tell the work was fine. Getting the quote was the difficult part. If a company isn't setup to respond to internet requests, that's fine...but they have to remove that option from their site if they're just ignoring them. I wasn't going to publish this review but the owner requested it. So here it is. Maybe I caught them during a really bad month? UPDATE - Used them a 2nd time (was sure to call this time vs email) to replace the hard to access spark plugs and they called to tell me that the plugs had already been replaced by the previous owner and that there was no need and would be no charge. Many places would have just replaced them needlessly or at least charged a fee to check them. Was very impressed!

The advertised services dont match the capability or mechanical aptitude presented to me. I had…read morealso made an appointment and was emailed a cancelation. So I would give 0 stars.

First time I came here was about 40 years ago with a transmission problem. Since then I've always…read morebeen back luckily for preventive maintenance only. This time, another maintenance appt, but asked them to check out a noise I was having. It was a wheel bearing. Since I didn't have an appt for that I expected to have to bring it back. But they were able to fix the bearing & do my service. and it was ready by noon too!!!! As long as I have a car I will be back.

I have taken my truck in to this shop twice now in the past four months and this time when I pick…read moreit up from the fixings my transmission again from the first time they tried to fix it and now I only have first and second gear witch make life fun when u work of the highway but your truck can only do 20 in a 60 This app is making me give a rating even tho they shouldn't get one

The Best in South Bend, Cal and his crew are fantastic...Courteous and efficient,…read more I have been dealing with them for the past few years and I couldn't have made a better choice

Great service and customer service was excellent. Very reasonable prices, get you in and out in a…read moretimely fashion. Definitely, you guys should check them out.

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

I very highly recommend this business. They have been fair and do exceptional work…read more They are a State Farm Authorized repair shop. Cecil is a wonderful man and their used cars are the absolutely the best. If you are in the Marshall county area check them out. You will never regret it. KW

I took my truck to them after i got rear ended. After they called me telling me it was "done" i…read morefound about 10 spots that needed to be retouched( i could've nit-picked more). My bumper was so crooked it was ridiculous, it was about a 1/8th inch gap on one side and 1 1/4 on the other. I have a rubber mat in my bed, under it i found metal shavings and razor blades amongst other trash in my bed. Cecil said he would fix what i found and he did; half-assed. My bed cover was also rolled up when i got it back i didn't think to check it. I just tried to put it back and it won't latch because its so far off. DO NOT TRUST THEM. OTHER BODY SHOPS ARE HIGHER PRICED BECAUSE THEIR WORTH IT!!!!!!!!!!