I needed to rent a tux with two days notice - an outlandish quest as I was soon to learn. The staff…read moreat the branch by the Med Ctr summarily dismissed my enquiry, and referred me to a thrift shop, notwithstanding the fact that I explicitly asked them about availability at their other stores. I then rang Al's by the Galleria: gave Johnny Vasquez (sales manager) my dimensions and he suggested I pop by. Johnny and Bill (area manager) were phenomenal: not only did they select a garment off their rack (to save me the rush shipping surcharge), but Johnny made tailoring adjustments immediately thereafter. I was out the door - garment bag in hand - in 20 minutes. The return process was easy breezy: dropped it off at a more convenient location, and Arthur swiftly executed an additional-day refund for handing in the tux sooner than I had anticipated. Bravo to an outstanding team!

Came here to be fitted and pickup my suit for my friend's wedding. Ordered it 3.5 weeks in…read moreadvance. Picked up my suit and found that the shirt's arms were short and sat under the tuxedo jacket. Asked for a replacement and they didn't have one... Then got to the wedding venue in another city. Found out that everyone's shoes were brown. Guess what? Mine were black!!!! The bride and groom were super excited I had the wrong color of shoes AND the wrong style. Thanks Al! When I told Al's they said "that's really weird" never offered any type of help or explanation. I personally won't be renting a suit from here in the future.

Kisha was so amazing! I was in Houston for a wedding and needed a last minute dress for the event…read moreand I called to see if any appointments were available. Kisha came to me hotel the next morning at 8:30 AM with hand selected dresses and was so punctual, professional and kind. I highly recommend her and am so grateful for Kisha and the experience she provided. Would give 10 stars if I could- amazing amazing experience.

My experience with Play Dress Up was great and I will definitely be using this service again in the…read morefuture. The owner was able to help me on short notice and she presented plenty of dress options above and beyond what I requested. I ended up wearing a dress that I never would've picked out for myself and it was lovely. Got compliments all night. The owner is very professional and responsive.

we found a dress for my sister, amazing service made us comfortable and gave us good advice !!…read moredefinitely recommend coming here for dresses very good quality and affordable

The girl that was helping me put one my dresses was super kind and made me feel comfortable. The…read moredresses were so pretty I tried on 5 I think and liked them all. I went to a place right before this one and they were not as attentive as her and the store was much nicer and more spacious to change.

Pleasantly Enjoyable!…read more Everything about this place is sheer energy and a vibe and made me feel nothing, less than welcome. The gentleman assisting me was truly an artist at work. He made me look, the way I wanted to feel. You must simply trust the process and allow him to pick out whatever you need as he selects one piece at a time, as if a creating a recipe with a pick of this and pick of that. The price point was worth every nickel, dime and penny. Oh and dollars too. Thank you and when I would like about, this is my spot. So until the time, Bye-Bye!

These guys are superb! Walked in with my husband to find a tux for our son's wedding and were given…read morethe royal treatment! They were super knowledgable as they showed us every option from renting (priced lowest to highest) to buying (priced lowest to highest) a tuxedo. It was refreshing to work with people who just live & breathe suits and tuxes! My husband chose his tux, was measured, and we were off! His tux is now ready two weeks early. So happy with our purchase. Will be back in the future for suits!

My mother raved about this place! We brought my brother a suit from here and my other brother a…read moreshirt, tie, and shoes, Can not beat the customer service provided here and the business is black owned as well.

My husband is a pretty sharp dresser so when he decided where he wanted his groomsmen to go I knew…read morethey were going to be looking sharp! Everything was clearly explained, deadlines were given to the the groomsmen and despite some late entries from our groomsmen everything arrived in time for the wedding! Customer service is top notch and my husband has even gone back to get a custom suit for himself. Very modern and well fitted suits.

Fast high quality service, excellent communication!…read more I had a last minute alteration for a bridesmaid dress, turnaround was 72 hours and the dress fit great!

Did a great job quickly tailoring a suite jacket for me shortening the sleeves and removing the…read moreshoulder pads. Truly was quick. Maybe in the shop 5 minutes and my sizing is was perfect. Maybe about $75 for the alterations and I will be back for a few more items

Ms. D was lovely to us and Lance. Had never been in a tuxedo shop with a 9 year old. Ms D was so…read morepatient and kind... but we weren't ready to buy.. sorry, Ms. D ... we will be back. Grandma

My wife and I are a couple of picky customers however, we were met at the door with a smile from a…read morereal nice sales person named Sylvia. She was on the spot for a tuxedo I wanted to rent. She took measurements and found the perfect tuxedo! Excellent service! She (Sylvia) helped me fit a shirt and bow tie and made sure the whole ensemble looked and felt right. Now I know how a King feels. Her manager Mike assisted and complimented her excellent service! We will always go back and recommend it to family and friends!

Paula was a great attendant. The dresses were less…read moreexpensive than most boutiques, which is great for staying under budget. Same quality of a dress for a better price. Cute, clean, and intimate. I believe once the dresses are done with at the main Sweet Romance Bridal Lounge they come here.

I came here with my friend who is dress shopping on a budget. They had a decent selection (not that…read morebig though) of off the rack dresses with very reasonable prices. (I saw some as low as $250). As we came on a Friday, it wasn't too busy so we had the whole shop to ourselves. The person who helped my friend really made sure each dress fit her (adding those finishing touches) and was very good at listening to my friend's feedback and getting other potential dresses that she would like. They also have an in-house seamstress so it was nice to hear what they were reasonably able to pull off. While my friend did not find her dress, the experience overall was still great!

Another great find! My husband saw a watch company on TikTok of all places. Being close by, we…read morestopped by to check them out. Festari for Men right next door and had a nice sport jacket on display. Kason met us while we walked in and helped us find the jacket we were looking at, recommending other pieces while we were browsing. Loro fabric, along with other very nice, high quality fabric made every piece feel like a custom piece. We ended up purchasing a jacket Kason recommended over the jacket we walked in to look at, along with a few Johnny collar polos! Kason is making some minor adjustments to the jacket to make it look even more amazing and is willingly shipping it to us since we are not local. Highly recommend this place for casual, formal, or bespoke and the prices cannot be beat!

My favorite place for nice suits. Nice people, excellent service and good suits. The prices are for…read morecustom suits and reasonable. I know when I walk in that I will come out happy.

Mr. Santos is wonderful for renting tuxes and tails! He had to move recently to a location that…read moredoes not have street traffic. I would love everyone to know where he is now on Welch just west of Shepherd. Our two sons and my husband rented for a last minute formal we went to Thanksgiving weekend. Mr. Santos was diligent and earnest and very nice. Everything came in on time and he was super communicative for us to not miss a pick up or a fitting. I recommend him highly!

Mr. Santos does come off as a sweet man, but a lot of the things he says becomes very repetitious…read morewhere I literally just want to get the hell out of there. He means well I am sure, but he comes off almost like a con artist with not answering what is being asked, and going around the question. He can be professional... yet unprofessional in my case, and I do feel a certain way with how this gentleman handles his business. He withheld my property for over 7 months without giving me an update on anything. I came to this man on November 27, 2017 to take in my wedding dress which I bought used, so it was slightly loose on me. He never gave me a set date on when he would finish the dress, but told me he has a wedding for May, and then prom season, so he will not start on my dress right away. That already sounded discouraging, however I trusted that he would work on it but by bit, to get my dress finished sooner than anticipated. I was needing it by at least March for a photo shoot. Every month or two I would call to ask for an update and he assured me that it was in good hands, however I never asked if it was safe. I asked for an UPDATE. I also had a photo shoot scheduled for March 23, 2018. I informed Mr. Santos, however he convinced me that he would not be done in time due to prom season. Prom season or not, had I told him my wedding was in March, April, or May, he would have met my deadline. He continued to go in circles with me and I was so sick of it. Come the month of May and I am getting anxious and frustrated with this man. Gave him a call and he states the same things he's said before! "I had other brides and I just finished with prom season. Some girls did not even pick up their gowns!" Well maybe if you did not take so long, nor gave people the runaround, people would have taken you more seriously. I decided enough was enough, and came in for a surprise visit after 3 days of just speaking to him for an update. Actually I called him to tell him I would rather get a refund for the deposit I put down, and taking it to someone else to meet my needs faster! He refused to give me my dress and said he would do as promised. He asked to give him until the end of July. HELL NO! I had to lie and said my photo shoot was scheduled for end of June in order to get my dress ASAP. Surprised him one morning as he opened shop. He kinda jumped up and told me my dress is currently being worked on. I said okay, I would like to see it. Walked into the room, and there it was... JUST STARTED TO BE WORKED ON AFTER SPEAKING VIA PHONE 3 days ago. Tell me... WTF HAVE YOU BEEN DOING FOR THE PAST 7 MONTHS WITH MY DRESS?! I COULD HAVE TAKEN IT TO ANY REPUTABLE ALTERATIONS PERSON AND GOT IT DONE FASTER & CHEAPER! June 21, 2018: I finally get to pick up my damn dress. This guy quoted me $850 initially, and requested another $100 due to the "extensive" work he has done. The only f-ing extensive work he's done is getting it done in less than 2 weeks because I threaten to take my dress back, also calling the credit card company due to not meeting service of request. Even the credit card company stated 7 months is just too damn long! In total, he charged me $920 for the work of taking in my dress, and cleaning up the mermaid bottom tule (finding the bustles). Honestly I could have taken my dress to a different person for cheaper and the same type of work. I still have freaking clothes pins hanging from the bottoms tules. This man can talk your ear off and become so repetitive with everything he states. I honestly just wanted to kill myself in his presence. JUST GIVE ME MY DAMN DRESS ALREADY! Con artist who over charges and withheld my property for over 7 months! I can honestly say, WOULD NOT EVER RECOMMEND TO ANYONE! STAY THE HELL AWAY!