This is the most amazing store. If you are looking for an expert and awesome store to view rugs,…read morebuy rugs , have rugs appraised or cleaned do not go anywhere else. Owners are willing to share their vast experience with you. Also super personable.

We took a round Chinese silk rug in for repair after much of the fringe around the edges had been…read moreaccidentally torn off by a new sweeper. The workmanship was superb. You can not tell the old from the new fringe. Moreover, Cyrus, Nidia and the other employees we met could not have been nicer. When we dropped the rug off, Cyrus came out and explained in detail what needed to be done and why as well as the background and history of this type rug. We must have stayed nearly 45 minutes chatting because we enjoyed each other's company so much. Service, kindness and professionalism could not have been better. This is the way business should always be done.

Visited Ollies last weekend about an hour before closing and just wanted to shoutout how well the…read moreyoung lady on the register, Miyah, did. She provided excellent customer service and did not rush customers through the line upon the store getting ready to close even though she was the only team member on the register! Overall, we always enjoy shopping at Ollies & the selection of items that they have at good prices.

They have a ton of merchandise at discount prices. As their ad says, get good stuff cheap!…read more Don't expect high quality merchandise but you can find decent stuff here at at discount. Its a huge hodge-podge store with a lot of everything. You need to have some time and patience to scan the shelves, or come with a list knowing what you want. Helpful staff here who can direct you to what you're looking for if you can find one in the aisles.

We installed vinyl planking in our home, found a nice selection of styles, color and sizes at Bobs…read moreCarpet and Flooring Ocala! The salesman was very helpful, allowed me to take sample home to try it out. Purchased the flooring a few days later and within 7 days had everything installed. The installers were fantastic! A crew of 4 arrived at 8 am and floors installed, cleanup of area and furniture moved back in by 2:30pm. I highly recommend this company and especially the installation crew!!!

Two months later we haven't heard from Shawn or company to see how we like our floors. They…read moreordered 3 extra boxes!!! Called Shawn after installation to see if he cared about us. Said he asked the installers..not clients..who paid over $16k for a 1700 sq ft home! Installers made numerous mistakes and these are two I didn't see until they were gone. Glad I was home to catch the others. Not great costumer service and overpriced.

I would definitely recommend them to anyone in the area and I'd hire them again if needed. I hired…read morethem as I had areas of my home that had carpeting and I wanted to remove the carpeting and install vinyl plank. First off, Cindi is professional and extremely helpful in working with me to find the right flooring to suit my needs. She walked me through each step carefully and answered any questions I had, patiently and with her expert knowledge. Second, the flooring was installed with quality in mind and I just loved how seamlessly Dave and son got the flooring to look with my existing flooring. They were prompt and timely when scheduling and open and upfront about everything. Amazing experience and job!

From selecting our flooring from the wide array of options in the store, to the professional…read moreinstallation of carpeting, tiling, and vinyl plank flooring in three different rooms, D&C Flooring was top-notch. Dave is a master installer. Plus, he had simple solutions for any of the "older-home surprises" that came up. Prompt, professional, attentive- a really good family business to work with. We are very happy with our installations and highly recommend D&C. We will be repeat customers whenever our next flooring project comes up.

Beautiful job cleaning an 8x10' treasured Oriental rug. They will show you their process and give…read moreyou options for repair. Good communication, good value, good completion time.

They did a great job with an area rug we had and would have the come again to clean our rugs.read more

I hired Carpet One Ocala to install a luxury vinyl plank floor. Within six months the floor failed…read more The manufacturer sent an inspector, who concluded the issue was due to installation. Despite that finding, Carpet One was able to get the manufacturer to cover a replacement. Unfortunately, the second installation also failed within months, and again the inspectors--both the manufacturer's and the independent inspector I paid for--found the same thing: no expansion gaps and installation not consistent with manufacturer guidelines. Every inspector who came out told us the same two causes: (1) improper subfloor preparation and (2) improper installation. None of the inspectors found problems with our maintenance. The only note was the use of rolling chairs. Carpet One later claimed they had instructed us to use chair mats, but we have an email from them stating that with the correct caster wheels (which we bought and installed), chair mats were not required. When the second floor started failing, the owner told us that "installers always get blamed," even though every written report we have--multiple inspectors, including one we hired ourselves--states that expansion gaps were not installed per Karndean's specifications. One inspector even told us he contacted Karndean directly, and they confirmed that our cleaning and maintenance methods would not cause the type of damage occurring. At this point, calls have gone unanswered, we have not been provided the installation insurance information we requested, and we were essentially told to sue if we wanted the issue resolved. The cost of litigation would rival the cost of the floor, so it's simply not practical. What disappoints me most is that the "Carpet One Love Your Floor Guarantee" was not honored in our case, despite multiple independent findings showing installation errors. Based on my experience, I cannot recommend this business.

I am unable to post a fair and honest review because the last time I did the owner had his attorney…read morethreaten me with a lawsuit if I did not remove the review so I did so to avoid any issues. All I can say is, read other people's reviews and you will pretty much know all you need to know.

I bought a split king with adjustable base. It was not comfortable at all. I called to return it…read morewith their 100 day trial. They sent me 3 inch toppers for free instead. It helped a little bit. I tried to do the return again and that's when I found out that they only take the mattress back. I was stuck with the adjustable frame. By the way, the frame is the expensive part of my first deal. So I kept it for a year and a half or so and decided to upgrade the mattress to the Limited Edition flex top. That ended up being more of a mistake than the first bed. What a piece of junk it is. It does not fit the base correctly and overhangs on the sides. Notice on their picture how it does not overhang the sides? And the flex top separates and leaves a big space to under the bed. I tried to get them to fix the problem, but they want to charge me to come look at it. What kind of warranty is that? My $10,000 expensive mistake.

Paid for my new 360 Smart Bed on April 15, 2022. Soonest delivery date they could give me was June…read more8th, but I was pretty excited, so I scheduled delivery. Around June 1st I received an email stating they were having supply chain issues and couldn't deliver my bed until July 23rd. While not super happy, I still wanted the smart bed, so I sucked it up with my old bed for another 6 and 1/2 weeks. Beginning about July first, I began to receive emails and texts as reminders for my delivery, with instructions to prepare for my delivery. Hooray! I followed all of the instructions, including REMOVING MY OLD BED, to get ready for my new, smart, luxurious, wonderful bed. My delivery window was 8:30-11:30am. On July 23rd, my ONLY day off, I waited patiently, forgoing my grocery shopping and other chores, I was SURE they'd show up and I could get my things done after the bed was delivered. NOPE. At 2:30pm I began calling Customer Service. Where was my bed? On a truck, they said. Where is the driver? Let us try to contact the driver, they said. No luck! The driver was not available. I told them this was my only day off, I had waited over 90 days for my bed, I had removed my old bed, and I really needed that bed! And I had plans for the afternoon! They could not guarantee anything because they couldn't reach the driver. I said, well, what if we rescheduled? They said well we can see what's available if you cancel this delivery. Ok, let's do that! Next available delivery is August 1st. NO! I can't wait that long! Well, my delivery for today was already canceled (this is the SAME PHONE CONVERSATION). Can't you un-cancel it, I asked? It hasn't even been 5 minutes! NOPE. Too late, too bad, I LOSE. Next available delivery date is August 1. I told them I was out of town that day, ANY OTHER DAY would be perfect, just NOT August first. Well, we'll go ahead and put down the first while we try to see if we can get a different day for you, they said. We'll call you back, they said. Guess who didn't call me back? SLEEP NUMBER. I waited 3 days, and called them back. Now I have to explain all of this to a new person. Which I do. They said, unfortunately, there is no available delivery date before August 1 and the next delivery date is August 18th. WHAT? I have to wait over 120 days for my bed, PAY INTEREST ON MY BED, and now I HAVE NO BED? I'm absolutely dumb for getting rid of my old bed before the new one showed up. True. But I'm even DUMBER if I don't cancel this order. Do yourself a favor, DO NOT BUY ANYTHING from SLEEP NUMBER. Worst. Customer. Service. EVER.

Christine helped us match the rug next to our master bedroom. It blenddd perfectly. Installers were…read morecourteous and professional. they leveled flooring previously carpeted over and stretched other carpeting. Will definitely consider them again for other projects

Kudos to Ocala Carpet and Tile for the great job they did in the remodeling of the shower in our…read moremaster bathroom. The workmanship and attention to detail that Bobby and his support guys provided was top notch. My wife and I couldn't be more happier with how the job turned out. Taking a shower now is so much enjoyable, not to mention safer. I would not hesitate to recommend Ocala Carpet and Tile to anyone looking to remodel their bathroom.

Prompt, thorough, My carpets looked fabulous, like new, after Thura cleaned them. You won't be…read moredisappointed with their work!!

They came to cleans area carpet. They did not clean it very well. They left the carpet soaking wet…read more I am makeing a complaint with the BBB. I will dispute the charges. They were here less than 30 minutes, and charged me $160.00.