prompt, courteous and professional - cam out right away to elderly parents house and took care of…read morefaulty outdoor spigot. Good communication and follow through !

My heroes! My boiler broke down during the weeks of 20 degree weather. They answered my call on a…read moreSaturday, came out within an hour, diagnosed the issue AND had the part and fixed it. And were even prepared to loan me space heaters if they couldn't fix it immediately. Reasonable prices too, especially for an emergency on a weekend. Highly recommend!

RDH was recommended as they did a lot of work around our neighborhood. My water-line replacement…read morewas a very challenging job due to my yard being full of boulders & rocks, and a steep incline. They did a great job despite all the challenges. The RDH team hit it full steam and head on. Trying their best to keep costs down with minimal excavation despite the rocky terrain . Mike deserves an award putting in extra effort and going beyond the call of the job to make sure things were right for us (and even decorating with the boulders). A great team!

I learned recently that the waterpipe to my house had lead in it. RDH Plumbing responded quickly to…read moreour request for a healthy replacement pipe. They did so without damaging our sprinkler system or anything else. And they cleaned up everything quite nicely, including replacing the sod on the lawn .I highly recommend this company.

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

Great top-quality job every time. No worries with Regular maintenance or complex problems, all…read morecompleted with out a hitch.

Needed to recover a wedding ring that went down drain. Wife was in a panic. They responded quickly…read moreto my call and had a tech at our house in 2 hrs. Quick, clean recovery. Thank you.

We lost the heat in our home during the recent cold snap. They sent a couple of people to check it…read moreout and determine what needed to be done. We needed a new boiler and based on AI, their quote seemed to be in the right ball-park. We decided to go check them out further. After they examined our system in more detail, we were givren a quote of $16k, which seemed in line according to AI. When they came to fix the unit, they they determined that a whole new system would be far more efficient and easier to maintain. What a pleasant surprise to end up with a more efficient and easier to operate furnace. And, here's the kicker... The final price was 25% lower than the original quote. The only negative I can think of is that I have to go make another trip to my bank to deposit the money I didn't need to use on the purchase of my new system. If there was a way to give them more than five stars, I would! (Anyway, here are a few more stars for Stafford Plumbing and Heating... ***)

If you think that a local, family-owned business provides better service, this company will prove…read morethat. Plumbing repairs that were done by another business over a period of days became undone within six months. I chose to look elsewhere. Stafford fixed those and other issues in a matter of two hours at a reasonable price. Just competent, reasonable and friendly service. I will use them for plumbing services in the future.

We found a small leak in our crawl space and called All Clear Plumbing and Drains. They immediately…read morescheduled someone to evaluate the leak within hours of my call. The office even called back letting me know the technician would be coming earlier than expected and asked if I would be available. Finally, a company that appreciates my time too!!! Drew, the technician, was very courteous as he explained what needed to be done. He was able to start work immediately and, once completed, Drew showed me what he did. In addition to the excellent service, I love this company for their professionalism and friendliness. All Clear Plumbing and Drains is my go to plumbing company now!

I called them and they were polite and responsive. The gentleman who came out gave me a fairly high…read morequote.... but i thought, if I never have to deal with this stupid sump pump again, it will be worth it. They quoted me 1600 dollars... that was only to remove the old sump (pumps, plural) and replace it with a new one. I wasnt sure if the electrical was to blame or the sump pump so I just contracted with them...thinking they will take care of it. They originally said how it would take probably 8 hours. The day the gentleman showed up to do the work, he was timely and polite. Everything started out great. But then he was done in about 2 hours... (????) so i figured, no problem, at least I wont have to worry about it again... (queue up the foreshadowing...as this was NOT the last time I would have to deal with it). Within a month or 2 I went down to the basement/crawlspace area to add salt to the water softener, and sure enough, there was standing water...(What the heck??) So I called All Clear.... They promptly showed up.. it was even the same guy! He stuck his hand in the mucky/murky water and stirred it around and got it working again.. and told me ..."anytime this happens you can just do this" (UHHH NO THANK YOU SIR, I WILL NOT BE STICKING MY HAND IN GROSS WATER TO FEEL FOR SOMETHING TO TRIGGER THE SUMP PUMP) I told him im not sticking my hand in that so ...what do i just ...poke it with a stick? He said, yeah just do that. So I ultimately paid 1600 dollars for a sump pump replacement that took 2 hours that I have to go and poke with a stick on occasion. How do I feel about this..? Not good, to be honest. I have never paid that much per hour for plumbing work..(well, honestly I paid less for plumbing work from another company that just ended up getting ripped out and to have them text and threaten me)... so I guess at least the plumbing work stayed put and works...90% of the time... but I cannot say it was a good value. I kind of figured that for that amount of money (per hour) I would have gotten a better, more lasting outcome.

It's nice to work with someone that is honest, kind, and answers all your questions. .. even when…read morethey seem simple to a plumber. I appreciate that!

I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.