Customer service at this store is top notch! Needing a rug pad to give more cushion to a new family…read moreroom rug and not wanting to wait the few days to receive one from Amazon, I started calling flooring stores in Hood River. There only a handful of flooring stores and none of them stock rug pads, including Home Depot. Kat answered the phone at Swell City Carpet with a cheerful hello. After listening to my request, she told me if I placed the order before noon, their warehouse in Odell would include the pad on their delivery at 1pm, same day. What? Price was a bit higher than online but totally worth it for the convenience. Friends are coming to help move the furniture so we can put down the new rug properly and I don't want to go through the hassle again when a rug pad would arrive. This makes it a one and done. Or do it right the first time! While there I checked out the small, but well represented store. An entire section dedicated to different types of hardwood floor, tile and carpet. A section for paint and all the supplies needed if you are doing it yourself or a contractor. Plus lots of hardware store items. Located right on Cascade Avenue a few blocks east of Safeway, its an easy stop when you are running errands. Oh, and Kat even carried the rug pad to my car! Much appreciated.

Excellent service. So impressed with how careful the gal was that installed our blind over our…read moreskylight. She knew exactly what needed done and how to do it and at the same time was considerate of our needs. We will definitely go to Swell City Decor for any future household needs. Top products and top service and very fair pricing.

these are great people, always on time and date, very good on follow up. work quality spectacular…read more great work ethic, and a consistent team, I've seen the same guys many times, and know them by name. happy to entrust our house, and our windows to proshine. these guys are really first quality. Lee Muhl

I hired Pete at Proshine to clean all exterior windows. I…read morehad used them before and was pleased. The two employes I had did not seem to be totally aware of window cleaning. Had to call them back for redoing an all glass storm door, probably the easiest glass to be cleaned. Then I was cleaning interior and saw that part of the large exterior windows was totally untouched. Pete stopped by while I was cleaning my north roof and said they could do that. I agreed. They used a rough/stiff plastic broom that I would never use on my three tab. After they left I saw that one of the tabs was broken off. Pete denies any responsibility. Cost of replacement of that half of the roof is $8600. I will not use them again. use them, Now the screen portion of that same storm door is missing. The only way it would have been removed is when it was cleaned by the employees. Professional screen repair person says he does not have the ability to replace. I now have insects of all kinds in the house from mosquitoes to tiny green critter about 1 mm big. What do I do? Only thing I can figure out is to tape screen wire over the opening. Ugh. Three things wrong in one visit. I think it was not adequately training new employes. The one must have never cleaned a window in their life. Not cheap. Previously excellent, will not hire them again.

I hired from Hood River Cleaners to assist with a move-out clean, handling the kitchen and two…read morebathrooms while I worked on the rest of the house. Their website says to text them, so I did to ask for a quote while I waited for other company quotes as well. It was less than a week ahead of time so I didn't have a lot of hope anyone would be available. Fortunately, they were able to fit me in. At the time of me texting them and planning the schedule, they were dealing with a health emergency of one of their employees, so some responses were delayed but they were very transparent about their situation and I appreciated the honesty despite it being stressful at times from being so up in the air, and involving a couple reschedules. From my experience it seems like HRC may be more a group of freelance cleaners as opposed to a uniformed cleaning company with their own van kind of thing (which probably saves you money because of less overhead). Carah was the cleaner who came in her own car with her own cleaning supplies, and for the second half of her shift brought an assistant to make sure they finished within the agreed-upon time span (sorry did not get her name). Carah asked if it was okay first and did not charge me extra. They split up the remaining work and were very thorough. In the kitchen they got the oven and microwave squeaky clean, and the bathroom cleans were so thorough she even asked for a screwdriver to unscrew the ceiling vents for a proper dust cleaning. I would have never thought to do that but i really made a difference. They did have to borrow a few things like the mop, broom, and vacuum, which was no biggie, but if you don't have those items you should confirm with them ahead of time. I didn't expect her to take a full hour break in the middle of what was supposed to be a 4-5 hour shift, and after being over an hour late to arrive. I realize I was a stressed out mess from moving, and of course I wanted her to take a break because I'm not a monster.. I just didn't expect her to be gone that long and it made the already delayed shift last even longer. But she didn't charge me much extra for the extra time or the extra person, and when the other person forgot to do the inside of the fridge, she offered to come back as early as the same night or give me some money back (which I didn't do, just appreciated the offer). Overall, they did a good job.

From the owner: We are a fast, friendly, efficent, and effective team of cleaners. We can handle any cleaning needs…read moreyou may have. Your business, your home, your car, or whatever it is you need cleaned. We will leave you the freshest breath of air for you to take in, and a peace of mind that your providing the best enviroment for you and your loved ones or employees. Same day apointments available.

The team at Macadam Floors are the real deal. Honest, hardworking and the customer's true ally. We…read morehad surprise water damage to our kitchen and needed to replace all the floors as a result. Project Manager Rick shepherded us through the whole process, patiently answering all our questions, helping us secure hard to find materials and overall going above and beyond. The installation team was also incredibly impressive. Ivan and his crew were not only fast, but also went above and beyond to make sure everything was done right. Customer service like this is hard to find. Look no further; this is the A-Team.

I wanted to use a local business like Macadam rather than a big box to replace the carpet in our…read more220 sf bedroom plus 20 bound stair treads. The sales rep (who I won't name) helped us select carpet and scheduled measurement with one of their preferred installers, Carpet Workroom. So far so good. A few days later, I received the proposal and went into immediate sticker shock at the $6,785 price tag. $2,995 of which was for "fabrication and installation of the stair treads", plus another $1,250 for "time spent removing the old stair tread carpet pieces and preparing the substrate for the installation of the new carpet tread pieces". When I asked the sales rep for an explanation why these costs were so high, I received the following reply: "The amount of time it will take to prepare the stair treads by removing the adhesive that exists is costly...removal of the adhesives from the current installation can take a very long time to remove even with chemicals and scraping." Here's the crux of the matter: No adhesive was used on the stair treads or on any other part of the current installation. Only traditional carpet tack strips were used. The stair treads can easily be removed in a matter of minutes, and the carpet tack strips can be reused to install the new carpet. I pointed this to out to the sales rep with photos to prove it and indicated willingness to revisit the bid if he would provide a revised proposal with a reasonable price for fabricating and installing the stair treads. He did not reply. I subsequently went to another local company. Their bid? $2,800. Right about what I thought the job should and would cost. Caveat emptor.

I had a great experience with Downey Sleep Center! I was pleasantly surprised at their options for…read morebed frames and found the perfect base for my mattress. It's so classy and great quality! Throughout the ordering experience and while I waited a short bit for my order to come in, they kept in communication and I never felt forgotten about. Delivery was a breeze and Alejandro was so professional and careful in his set up. Thank you guys so much! I appreciate this wonderful business in The Dalles.

This place offer great quality excellent customer service free assembly and take away and local…read morecommunity oriented which is even better.

Don't call this guy. He missed an appointment, didn't call, then after two messages left, he called…read moreand said he wouldn't reschedule. I asked if that meant he didn't want our business - he said "well...yes...that's what I guess I am saying!" We've waited weeks and will gladly go elsewhere and pay more if I need to! Imagine his arrogance - we are long-standing residents in SW Portland and know many thousands of people in our community. I will personally tell others to avoid this guy, unless you want verbal abuse and rudeness. Per his profile - I don't think he learned anything from working in his family business, growing up...because he sounds like he's never grown up.

From the owner: Custom Blinds, Shades, shutters, cellular shades, roman shades, silhouettes, verticals, vertiglide,…read moreultraglide, window tint, window film, window cleaning, window washing,

I live on a busy street and these inserts definitely dampen the noise quite a bit. I can still hear…read morerumbling from the cars but it no longer sounds like they're right outside my house. They're plexiglass with tubing on the rim for a tight fit in the window casing and fit over your existing windows. I was able to install them myself on three large windows without help - it took about 20 minutes. They're expensive but I found they were worth it because I can sleep now and they look great - can't even tell they're installed. They work exactly the same as glass window inserts I got on other windows in my house. You could do a DIY option by making your own plexiglass inserts, but I liked that these were easy to install, fit tightly, easier to remove than glass inserts, and had a safety chain on the inside. Shipping took a few weeks and they send a laser measuring tool so the inserts fit tightly even if the windows are odd sizes. I got the acoustic commercial version with white tubing.

Be careful of this business of unethical conduct if in the end you don't choose their product…read more I needed some window insert for noise reduction and talked to their consultant. In the end I decided to go with another local provider. However a couple months later I see my PayPal account has an invoice charge from them in $175 for their "measurement kit". I never went through with the order and never even gave them my Paypal account. They just used my email to charge me for something I never ordered. I marked the invoice as scam in Paypal.

Kit designed and installed the HVAC system when our house was built five years ago. It's efficient,…read morequiet, and reliable. The whole team at Connors Heating and Cooling has been great at answering questions, providing solutions, and performing routine checks and cleaning. The scheduling and communicating has been great too. They send a text message and provide an updated arrival time when the technician is on their way. Everyone is respectful of my house and yard during servicing, even putting on shoe covers when coming inside. I wholeheartedly recommend this company.

Referral from a neighbor for furnace repair. Contacted them Saturday morning. They came out within…read morea couple hours and fixed me right up! Kit was great and informative and we discussed other HVAC improvements we've been wanting to do including a dual zone heating system. I appreciated the fast service on the weekend and now my home is warm again! We will be switching all of our HVAC needs over to Connors, including AC and furnace maintenance!

We had a new build inspected by TJ Shefner with Bennett Home Inspections. Excellent report and…read moreevery detail of home was covered. We give the highest recommendation for their service and appreciate the confidence we were allowed to have due to the level of professional inspection.

Knowledgeable and happy to explain…read more We used Bennett Home Inspections before you moved into our newly built home in Orchards. Geoff was excellent at explaining what he would do, how he would do it, and what it would be mean for us. He was on-time for our meeting and inspection and maintained a good line of communication during the process. Once he was done he took the time to not only explain the findings but the report and how we could use it to its fullest. The report is provided as a website, which allows it to be very thorough and easy to navigate once you get a guided tour. He helped us understand what we needed to take the builders, provide detailed documentation of issues that need to be addressed, and afterward checked in to see how it all went. Our home is in a New Construction development as such all of our neighbors are in new homes built by the same builder. While few have had any serious issues come up we have heard them gripe about small things that were not noticed or taken care of before moving in. The resulting work to correct the problem has created headaches for our them. When they do gripe I can't help but think of how we've had very few issues (knock on wood) and feel like Geoff had something to do with that. In short, I have no regrets about hiring Bennett Home Inspection and feel it has been well worth the money saving us time, inconvenience, and peace of mind.