These days there are SO MANY options in mattresses that shopping for one can be overwhelming. But…read morenot with Bob Rhoades at Mattress Firm in The Dalles. Bob is very skilled at discovering one's (or a couple's) sleep needs (temperature, support, physical requirements) and offering recommendations that feel great and work with your budget. If you're in the market for a mattress, we highly recommend visiting Bob. He's informative, patient, and prioritizes customer service and satisfaction. Bob also knows lots of fun facts and history about mattresses, so there's entertainment too! 4 thumbs up (from two people).

Bob helped us find the mattress of our dreams. He was truly exceptional; a wealth of knowledge and…read moreexpert customer service. He made it clear that finding the right one for us was more important than upselling--in fact, he went above and beyond finding us the best savings possible. Highly recommend!

Love that our local furniture store in The Dalles, Hampton Furniture, had a great selection of…read moreon-trend furnishings when I was looking for a piece to stage a new listing. Although there were options online, they all took weeks to ship. I had looked in Portland and all over the Gorge. I found what I was looking for at a fair price at Hampton's. The staff was professional and offered to deliver the piece the same day! They really went above and beyond my expectations when they moved a heavy piece of furniture to a different room to make room for the new furniture. Hampton's met my needs while the internet could not. THANK YOU!

tl;dr King size "firm" mattress bought Jan 16th, 2021, from Hampton Furniture in The Dalles now has…read morea deep depression where I lay causing low back and knee pain and lack of sleep (3.5 hrs). Wife and I were excited to replace our old memory foam mattress with a $689 Beautyrest BR800 Firm mattress (King size) -- I needed the firmness for my low back and knees since the old bed had eventually after 7 years created a depression deep enough to hurt me (I'm 6'2" at 210lbs). The first two weeks on this bed my low back pain and knee pain I would experience at night that would follow me through out the day went away -- the bed was firm and was exactly what I needed. However, entering the third week I started noticing a small depression on my side of the bed. By the beginning of the fourth week the depression was deeper and the pain in the lower back and knees had returned. I'm now in the fifth week wishing I had never bought this poorly designed low-end of a mattress. I tried going to bed around 9, positioning my body to lie around the depression while not crowding my wife's side (she is 5' and much lighter and her side of the bed is ok). The firmest part on my side of the bed is the very edge of the mattress where the seam is. I try laying half on the edge and half hanging over the edge. And while this does support my body better, I cannot hold this precarious position for long for fear of falling backwards off the mattress and onto the floor. I woke up shortly after 4am unable to fall back to sleep. I got up and stood at the foot of my bed and pushed down on the mattress with my hands where my feet rest -- firm like when we tested the bed in the store. I then moved over to where my mid section lies in the bed at night and pushed down there -- deep, yielding depression with no sense of firmness. I'm sad that after the past two years of planning and saving up money for this mattress that I threw it all away on Hampton Furniture's Beautyrest BR800 "Firm" mattress. Should I have gone to a mattress store in Portland? NOTE: We also bought two dark stained end tables the day we got the mattress. It came with embedded power strip (USB ports included) and we love how strong the wood feels, the ease of plugging in our phones at our bedside, and how handsome it looks. We recommend the tables at Hampton Furniture in The Dalles. If all we bought was the tables, we would have given this review a 5 star.

Excellent customer service!…read more We were well taken care of while shopping the Downey Sleep Center in Hood River. On the phone and in person, David patiently worked with us, without pressure to buy, and helped us choose the right bed. He was always friendly and had a smile on his face. We appreciate his help so much! Highly recommend.

The proprietor of this store is wonderful, and I highly recommend this place for anyone looking for…read moreintegrity and ease of buying a mattress. We will bring our business back, as they aren't pushy and totally reasonable in pricing. Thank you for a transparent process- much appreciated!

Horrible company to work with. They made a mistake with our order, after we paid and had a receipt,…read moreand they have been a disaster to deal with ever since. Don't waste your money here!

Nice products, kind of dated, but very expensive and the customer service is horrible. On…read moremultiple occasions I felt like I have had to pay homage and bow down just for the honor of speaking to them. If they can't be bothered to answer a question, I really can't be bothered to pull out my hard earned cash and give it to them.

Donovan was extremely helpful, insightful, and a cool human being overall! For all mattress needs,…read moreDonovan at Bedmart is your guy

I had the best experience I have EVER had at a mattress store. I got to meet Mariah Rodriguez and…read moreDonovan Dahl, whom both helped me TREMENDOUSLY. They are both extremely knowledgeable and helpful and know their mattresses. If one wasn't able to answer a question, the other would help. They function as a team and work very well together and it's obvious they enjoy helping people and have a fun time with it. I have been in numerous mattress stores and never have I felt so comfortable and welcomed and the fact that they wanted to answer all of my questions and help me find the perfect mattress. They did not once try at any time to "make a sale." They wanted to sincerely help me find the best fit for me. I would HIGHLY recommend BedMart in Madras, and ask for Mariah or Donovan.

Was in and out with a brand new mattress in about 15 minuets. Kid you not!…read moreCame in- had a set price that I wanted to pay, and I needed a full size mattress. The kind salesman set out a few mattresses for me within my price range and I chose my favorite and he was able to grab it from the back (rolled up in plastic) and kindly hauled it to my car and I was out of there! Quick, easy, affordable and a kind and honest salesman. Would definitely recommend this place!

Over the years - my husband and I had tried lots of different mattresses with varying degrees of…read moresuccess. Then we were referred to Vancouver Mattress. I went in somewhat skeptical but I'm so glad we went. We were introduced to the perfect mattress for us. What a difference! I have RA and had always struggled to get comfortable at night - I have had our new bed (adjustable bed with natural latex mattress) for three years now and I am 100% happy with it. THANK YOU Vancouver Mattress for taking a lot of time to learn what I needed, give me time to discover what works best for me.

Our buying experience was great. I stopped in during the week and spoke with Jim who was very…read moreinformative. Helped me think of things I probably wouldn't have on my own. Returned on Sunday and purchased an I-Comfort bed with Andy's help. No sales pressure - just help in picking a great mattress. We LOVE it. Don't even want to get up in the morning!

Ordered a Serta mattress and box spring for our new king bed without a mattress. When delivery day…read morecame we were told it would be between 3-5pm. A little after 3 we received a call telling us they were running 3 hours late and asked if we still wanted it delivered. Told them yes, we need a mattress. At 9:30pm they show up, put the mattress on the bed upstairs and left. I looked at the mattress as they were leaving our driveway and I could see they delivered the wrong mattress, it looked like a queen sitting on king box springs. I called the store the next morning and Justin (sales rep) he apologized and said he would look into and call me back. About 2 hours later the delivery company called, not Justin, and said it would be delivered around 5pm. Later, received another call that it would be delivered between 7-9pm. I didn't want to do this again and felt that after the prior evening we should be a priority so I called Justin. Justin apologized and explained that sometimes called in sick, they had to use a delivery company, our mattress was on the delivery truck, etc... I told him that I wasn't happy and didn't want another late night delivery. He said that one of their customer relations people would be contacting us and try to make things right, maybe give us free sheets or something. An hour later we got a call from the delivery company and they were on their way. Still no call from anyone at Mattress World. All of the communication was prompted by me or the 3rd party delivery company.

Back again for another mattress. And, once again very, very happy- service, quality, selection,…read moreprice. Not to mention loads of on-site parking.. and we certainly found exactly what we wanted plus the delivery guys are equally good. In the price is disposal of your old mattress and installation of the new one. Added to the package- it's manufactured locally- no tariffs to ponder. Bottom, it's a great deal and it's local!

Fabulous! This is our 6th mattress purchase at Mattress Warehouse USA. We have been happy with…read moreevery aspect of the sale, from the salesmen to the delivery-it has been top notch every step of the way (and we have been happy with every product!) Thank you-we will be back!

Such an amazing first time mattress shopping experience, went in there told them I needed a twin…read moremattress and 10 minutes later i had one in my home. Lovely people as well with a smile on their face the whole time! Helped me load into my truck as well :)

Left a polite detailed question about an RV mattress never returned my call, waited 2 days…read more Wanted to shop local but if you can't return calls how am I to trust you with an order.