1. Bryant Pipe & Supply

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    The Dalles, OR

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    Bryant Pipe & Supply

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    3 years ago

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    Sawyer's Ace Hardware And Rental - Baby chics

    Sawyer's Ace Hardware And Rental

    (9 reviews)

    This is a fabulous Ace Hardware! I'm impressed with the diversity and quality iof the inventory…read more Plus the fabulous customer service From everyone I encountered. While most Ace Hardware stores are similar, they are independently owned and each has their local flavor. While stopping here to have a window screen replaced (Tom is the best and replaces in real time or by the next day) I found so many other items I didn't know I needed! Haha. In the garden section I found whimsical yard art and handmade aprons, one for me with bright cherry sunflowers; and a classy black and white version for a friend. Never to early to start Christmas shopping! The store has supplies for electrical, plumbing and carpentry work. Also small kitchen appliances, gadgets and cookware. Large selection of outdoor grills and BBQs. Garden supplies, soil, perennials and annuals. Shoveld, brooms, shears and other garden tools. They even have a Hallmark section with gifts and go cards. Plus locally made cards with the most gorgeous photographs of birds, wildlife, flowers and scenery from the Gorge. Yep, had to buy a few! While I have shopped at many Ace Hardware stores and have a loyalty number, for some reason it wasn't showing up. Even though the store was busy, the cashier helped me get it resolved. Came in to get a screen repaired, left with gifts & greeting cards, a shovel, broom, apron, flashlight and yes, the newly repairEd window screen!

    Thought it was the go to place as well as wanting to buy local and support local business only to…read moreknow with certainty Sawyers is not the best place. I have purchased two saws, supplies, fittings from this location over the years. Usually spending at least $100 or more. I come back today to drop one off to get serviced and overhauled only to be told it would be a month before I could get my saw serviced. It wasn't it'll be a month as you leave it , rather come back in a month and see where we are at. I asked as to why the delay. I was given some excuse as to why they didn't have the help etc. I asked if the owner of this facility was aware of this situation as well as Stihl as they are an authorized service center. There was no real response to that. I asked if I came back a month from now what guarantee I wouldn't be told the same month delay. I was told I couldn't be guaranteed that. So this being a round robin conversation I advised that this is really a lack of customer service on Sawyers. Not only is sawyers ACE losing my planned $1000.00 dollar purchase of other equipment spend and spend on repair. I will never set foot in this Sawyers store again for anything. I will also be following up with Stihl in regards to their dealership contracts and what's expected of their dealers. Guess I won't buy Stihl anymore. It is exactly this lack of customer service that will hinder local business. Oh yeah I was told I could go to Toppenish or Gresham to have my saw serviced. I really don't think the gentleman running this service side really is looking out for the interest of the success of the owner and this business. You might consider putting some good people in place to fix your saws faster. This is really unfortunate.

    The Workshop - Date night project complete with letters.

    The Workshop

    (5 reviews)

    As a crafter myself, I fell in love with this shop the moment I walked in! Actually, the life size…read morecherry tree mural on the side of the building, and the gratitude wall of hearts paints in the other exterior wall, had me at hello! When you are shopping for gifts and want something unique, special and guaranteed well res pieces, this shop is filled with so many options! Many of the items, like the gorgeous assortment of cutting and charcubards, can be customized. What family wouldn't live a cutting board with their name engraved? Most of the crafted items have that PNW feel (wooden paintings, sweatshirts, rustic animal wall clocks) or are sourced locally (wine, beer, chocolate, hone) which I love! There is jewelry, scarves, stuffed animals and books for kids. Art for your walls. Beer glasses and cozies. They even offer workshops, hence the name, where you can create and customize pieces. This is a great concept and I wish the owners much success with their relatively new business. It's a shop for makers to sell their wares and wanna be makers to create. They have curated a wonderful collection ensuring there is something for everyone across all price ranges. Customer service is exceptional! Friendly, helpful, engaging but never pushy. I know where I will be doing a lot of my holiday shopping!

    I don't know how to fully express how highly I recommend this place. The workers here are…read moreRIDICULOUSLY helpful and kind. Not just that, they go the extra mile on even staying open for you, pass closing time. That's not why I even gave them five stars though, I needed a last minute Christmas gift, on Christmas Eve, I called them 15 minutes before closing, they said they can stay open for me, gave me paints to take home since I was painting a craft and was willing to make sure I had a custom name as a part of my gift. I came with my kids, on a different date, we stayed and painted our craft together with my kids and I. And my boys did not want to be there. They have been asking when can we go back. The ambiance was SO WELCOMING and comfortable. They just need wine and I would be here every other day. they truly value their customers. That's a big deal coming from me since I feel no one does this type of customer service anymore.

    Bryant Pipe & Supply - hardware - Updated October 2026

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