I hired from Hood River Cleaners to assist with a move-out clean, handling the kitchen and two bathrooms while I worked on the rest of the house. Their website says to text them, so I did to ask for a quote while I waited for other company quotes as well. It was less than a week ahead of time so I didn't have a lot of hope anyone would be available.
Fortunately, they were able to fit me in. At the time of me texting them and planning the schedule, they were dealing with a health emergency of one of their employees, so some responses were delayed but they were very transparent about their situation and I appreciated the honesty despite it being stressful at times from being so up in the air, and involving a couple reschedules.
From my experience it seems like HRC may be more a group of freelance cleaners as opposed to a uniformed cleaning company with their own van kind of thing (which probably saves you money because of less overhead). Carah was the cleaner who came in her own car with her own cleaning supplies, and for the second half of her shift brought an assistant to make sure they finished within the agreed-upon time span (sorry did not get her name). Carah asked if it was okay first and did not charge me extra. They split up the remaining work and were very thorough.
In the kitchen they got the oven and microwave squeaky clean, and the bathroom cleans were so thorough she even asked for a screwdriver to unscrew the ceiling vents for a proper dust cleaning. I would have never thought to do that but i really made a difference.
They did have to borrow a few things like the mop, broom, and vacuum, which was no biggie, but if you don't have those items you should confirm with them ahead of time.
I didn't expect her to take a full hour break in the middle of what was supposed to be a 4-5 hour shift, and after being over an hour late to arrive. I realize I was a stressed out mess from moving, and of course I wanted her to take a break because I'm not a monster.. I just didn't expect her to be gone that long and it made the already delayed shift last even longer. But she didn't charge me much extra for the extra time or the extra person, and when the other person forgot to do the inside of the fridge, she offered to come back as early as the same night or give me some money back (which I didn't do, just appreciated the offer).
Overall, they did a good job. read more