Found an envelope of old negatives, a number of which merited converting to prints to send to my…read moreMom and all of which were worth scanning to digital to preserve. Not one of the local mom-and-pops that I tried to patronise first returned any of my calls, website requests or Yelp requests. Bit my tongue, filled out my request and shipped all my negs to ScanCafe. First nit: I couldn't find a way to request both the prints and the image scans in one form, which was annoying. So I just shut up and issued two orders separately. Received the link to see the scans, at which time I was required to pay my balance, and then: second nit. It took forever to get my prints ... but I got them, and they were as good as could be expected from old negatives. The really good thing was that my original negatives also came back well-packed and pristine - so we do have trust. And I liked the online model - worked well for ordering and examining my scans when they appeared. I expect to return to ScanCafe for more neg scans and to try some hardcopy print scans (and probably at least a few restorations/touchups). I was overall very pleased and would recommend them to anyone.

I went with this company based on old reviews I guess. I'm an editor and archivist, and picked…read moreScancafe because of the format they would digitize my MiniDV video files to. I was looking for QuickTime or Apple ProRes. Apparently I saw old information (they said) where their web page said they digitize to QuickTime. What I got was MP4 files. Some of them were digitized OK, a couple had bad color- the original tapes colors were fine. Communication with and within this company is not good. When I FINALLY got my tapes back some boxes were missing though thank God I have all my videotapes. But they were all a mish mash and didn't correlate with the numbers on the boxes. Same with the digitized files: I called to specifically ask them to label them with the number on the tape and cassette but they didn't do that. This company has wasted a lot of my time. If you care about the job being done well and timely do not use this company. I'm not sure how they stay in business.

longtime customer here. Roberts is a true gem of Indy and even my dad used to go here before me…read more They have some good inventory for film cameras and their film lab is great. They also digitize old videos too which is nice! always great service and good people here. Decent pricing too for their services

I cannot say enough about Roberts and their care when it comes to anything new, used, digital, or…read morefilm needs. From working with me to secure a used lens at good value, to film development, feedback, and overall answering any questions I have from when I was a rookie photographer until now, Roberts has had my back through and through. Cannot say enough great things about Roberts!

I do not recommend this company. I found their site quite misleading. ScanDigital is way…read moreoverpriced. And when one reads a flash drive or hard copy you would expect to receive an actual physical something! Now if you are into downloading your converted media, then this may be for you. Don't expect a physical product of any sort.

I am a professional with a video production company who also transfers tapes/media. Sometimes I…read moreoutsource to another entity (with my customer's approval) when I get crazy busy and backed up. This company used to be good when it was under different ownership. Now the service is terrible. I sent 27 of my client's tapes to them as a reseller. At least half of the tapes on the first try were missing huge sections (they didn't transfer all of the tapes). They asked for a second try. I said I would allow that and please get it right or I'll have to ask for a refund. They promised they'd make it right. So, I asked my client to wait an additional month as we sent all of the tapes back and tried again. Again, tapes came back that were not fully captured and the audio even had a new buzz on some transfers that are not there when you watch the tape. I called ScanDigital again and told them that I was not happy with the service and that I couldn't hand the tapes back to the client and state that everything was transferred faithfully, knowing that chunks were still missing! I asked for a manager to call me back because I'd be requesting a refund. They never called back. I had to file a dispute with my credit card company (and of course ScanDigital is pretending like their shocked that I'm so dissatisfied). Stay very far away from these people. You cannot trust them to transfer your media faithfully and you won't know what family memories you're missing out on. They should be very ashamed of their lack of integrity, especially when their front webpage says, "there is no room for error." Well, I agree, but apparently for as much as they "try", they can't deliver what they are promising. (Would you seriously be interested in shipping your media back to them 3+ times, hoping they'll get it right?) I recommend spending a bit more $ somewhere else if you have to and definitely stay local if you can. Certainly choose someone else to transfer your media.

I've been taking my black am white film to Steve at Mr Poster for more than 15 years. Every time he…read moreis consistent, and quick. I mostly use him because he still develops real black and white film, and always does a great job. Thanks Steve!

I placed a photo order and received a text notification that my photos were ready for pickup. When…read moreI get here, 3 hrs later, I find a sign saying see someone in electronics. So, I go to electronics for assistance. Although the young man attempted to assist he advise that the pictures aren't ready and there is no one in the photo area at this time. I advise of the sign with no luck. After standing there for 5 or 10 min I see my photos printing. A gentleman walking by stops and ask if I need assistance. I advise I'm waiting for someone to return to which he replies, they're probably on lunch but if you're picking up you can check in electronics. I explained I've already don't that and that I see my photos on the printer. Daniel proceeds to get the photos ready for me. I was all set for my usual terrible experience at the East Washington Walmart but Daniel turn it around for me. Just wondering why he wouldn't have said, I'm returning from my lunch. Thanks anyway Daniel.

After having a cringeworthy passport photo taken at a FedEx office, I decided to see if I could do…read morebetter. And I did find better--much better. The photographer at Focus On Studio was friendly, knowledgeable and efficient. Good lighting so instead of red eyes and skin, the new photo had clear skin without redness. At least five pictures were taken and shown to me on a large screen so I could choose a smile I liked. Quick and easy. Though it was a more expensive than FedEx, it was worth every penny. Thank you, Matthew!

What a wonderful studio (two studios actually). The scenes/backgrounds were well done, and many…read moreangles available for creative shoots. I never got around to using one scene nor the pulldown backdrops nor the cyc wall. So many options available. The studio came on the recommendation of a model, and she was not wrong. Quite affordable. The owner was quite helpful and friendly. Highly recommend the place to traveling photographers as well as anyone local looking for a place to shoot.