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    Goosehead Insurance - Austin

    1.0 (10 reviews)
    Closed 8:30 am - 5:30 pm
    Updated over 3 months ago

    Services - Goosehead Insurance - Austin

    Car and truck insurance

    Homeowner or property

    Vehicle

    Goosehead Insurance - Austin Photos

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    Photo of Teresa R.
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    1 year ago

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

    Waited on hold for 30 min and the woman hung up on me. They didn't bother to call back.

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Won't help with someone that hit my car. Flippant in responses. Tells us to do it ourselves.

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    2 years ago

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    Aspen Schara Kralich - State Farm Insurance Agent - State Farm Agent

    Aspen Schara Kralich - State Farm Insurance Agent

    (5 reviews)

    I tried canceling my policy with them 4 times and continued to be charged. Each agent told me they…read moredid it, and did not. Was a really upsetting customer service experience trying to get them to stop charging.

    I have been trying to resolve a claim on my car for weeks with no resolution. It's been in the shop…read moresince February 20 awaiting a claims adjuster. State Farm is not sending an adjuster until March 9. I have to pay the shop $600 to get it out so I can drive it until the adjuster can get there. State Farm won't reimburse me $500 of that as my deductible if I go get the car out. Aspen Kralich, agent/owner, tried yo convince me that she is helping me find a resolution but had no resolution. She was condescending, placating and talked in circles, but never offered an solution. She patted herself on the back for all of the work put into the claim, but my car is still in the shop and State Farm isn't offering any solutions to the problem. One of my pet peeves is when a service provider makes it seem like they are doing you a favor by doing their job. It would be palatable if she actually accomplished something, but nothing was accomplished and I was forced to listen to her try to tell personal stories of her own claims, etc. I don't want to hear mind numbing narratives. Just tell me how you are fixing the problem. State Farm is horrible. This agent ineffective in conflict resolution. Looking for a new agent and better insurance.

    Kenneth Vaughn - Farmers Insurance 2710 Walsh Tarlton suit 220 Austin Tx 78746 (512)343-1374

    Kenneth Vaughn

    (1 review)

    We received a mailer, you know the ones you just throw in the trash, well because of the way the…read moreenvelope looked and how fat it was we opened it just to see what was in there. We were sent the most compressive report on current and possible future cost. The information in the envelope was so incredible. We were so impressed we called for more info. Kenneth was our agent and he and my husband were on the phone for 2 1/2 hours setting us up on car insurance for 3 cars and new insurance for our home. We were astounded that he was able to save us so much money. We were with State Farm on the cars, but Ken was able to decrease our car insurance cost by over 50% with the same coverage plus an Umbrella policy! Customer service was !50%. In one day we changed the 4 policies, notified the past agents and we had the copies of our Proof of Insurance for our cars! We would recommend everyone call Kenneth for any of your insurance needs!

    From the owner: As your personal Farmers Insurance agent located in Austin/Buda, I believe in keeping you informed…read moreof ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today! Call us today 512-343-174

    Goosehead Insurance - Austin - homeinsurance - Updated May 2026

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