Took my car here. I was not happy with the job or service. They kept my car forever and charge way to much. I will not return

Used the online website to book an appointment for oil change and a "tune up inspection" which offers online. Show up for my appointment waited 15 minutes up front for anyone to come out just to say he had no idea what inspection I'm talking about and look at me like I'm stupid. And wouldn't be able to do any inspection for atleast a week what a waste of time read more

I am traveling to Panama City, Fl from Oregon. Had a shake on my front right wheel from 30-50 mph. I took my truck here because l, well, it's Goodyear and it's reputation is good. The sales person Kristopher Towe, was super nice and friendly. Which I thought well, it's a good caring place to bring a vehicle. Until, the tech, Garry Barton put his hands on it. The technician "looked, and diagnosed " the problem was my left front tire, which is completely the wrong side. I recommended the technician drive it, to further diagnose the problem. He didn't want too and pretty much refused. I will NEVER go back to this place nor recommend this place dude to bad customer service on that one technician. Again, The sales person Kristopher Towe, was awesome and apologized profusely about the mishap. And for that, is why I rate this place 1 read more

I wouldn't go to this place at all. Not for oil changes or tires. This store will take advantage of the customer with no questions asked. My experience was horrible and couldn't get my car out of there unless I purchased rotors and brakes. They sabotaged my car during a oil change and when I brought it back to them they couldn't find the problem after hours of sitting there. Then they come to me and say I need front brakes and rotors. So in order for them to fix what they sabotaged I bought the brake pads and rotors. After I agreed to the break job they found the brake hardwire in the rear. I had to buy and have them put in the break hardwire kit for the rear pass ranger side. I was to two bolts were missing. So one weeks earlier I was in for a oil change and tire rotation. It took at least 3 hrs. When I left that afternoon I heard a severe rattle coming from my rear passenger side. I brought the car right back and they test drove it and didn't hear anything. So I leave again and it starts up again. So I make a appointment to return and have then look at the car. They said they took the car out and didn't hear it. I was sitting in the showroom and looking through the window of the door out to the service area and the car had been on the rack all day. So 6 hrs later I had to go through this break job and fixing of the two bolts that were missing. This is a scam to the max and a joke. Lies, lies and more lies. The people seem nice but pull this crap on their customers. Break hardware kit is for the parking break to be activated. It is a rotor piece that fits inside the rim. If the bolts are not holding it down this will wobble when driving and makes a lot of noise. So when they were rotating my tires they decided to take this piece off and remove the bolts. It is not dangerous to drive but the noise is horrendous. Missing bolts inside there. That doesn't just happen. The passenger side was fine. This noise never happened until I pulled out of the shop after the oil change. Literally as I pulled out of the lot. Like I said I returned immediately and they took it out and said they didn't hear anything. So I leave and it starts up again on my way home. So I did bring it back after a few days. A letter to Goodyear corporate is needed for this shop. read more

Despite the fact that they are a bit slow, the service is awesome. They put floor mats down and sit covers over the seat to keep it clean. They went over with what I may need in the future.They also practice social distancing! I would definitely go back, but I would drop off my car not wait. read more

This place has the absolute worst customer service and rude employees you could ever have the misfortune of dealing with. I booked a 3pm appointment to have a single tire replaced. They confirmed my appointment time 2 days prior to the date. I showed up 20 minutes early for the appointment. Over an hour later they still hadn't started my tire replacement and "Tiffany" gave me a bunch of attitude when I told her I couldn't wait any longer and needed to cancel my order. She became very argumentative and rude. Don't waste your time coming here. They will treat you like crap. read more

Do not go to this business. They charge you for parts and labor without you know and breaking down the charges expecting you to pay. The owner Chuck doesn't care after you have paid. Too bad it's your loss is the policy. price gouging is horrible there. The mechanics use profanity in front of the managers and customers. Nothing is done about it. VERY VERY UNPROFESSIONAL. read more

This service center went above and beyond to make sure my Jeep has all the necessary checks and balances needed. They worked overtime and I have walked out with the best service possible. Would highly recommend them and will be returning for my future oil, tire and alignment needs. read more

Fast and detailed service, got car in and out quickly. Excellent customer service. Free maintenance inspection let me know condition of my vehicle, even let me know of upcoming mileage based maintenance. Thanks good year team read more