Thanks for your help today getting my Corvette back on the road! I appreciate the speedy repair!read more

They overbook! You make an appointment & you wait 2 hours past the appointment time!! Have less…read moreappointments and see people on time!

Had a small problem with my air-conditioning and BJ's assessed and fixed it within a day real…read morepositive Service good crew highly recommend in

One day last week I was driving from Apalachicola to Port St. Joe to have my companion dog of 14…read moreyears put to sleep. It was pouring the rain and my tire light came on. I thought, how could this day be any worse? I went to the vet and he took care of Toby with great care and understanding. I was in tears when I got back in my car. I knew I had to take care of the tire issue and went to BJ's at 4:30 in the pouring rain. I got there and they were busy as always and I pulled up and got out and approached two of the young men who work there. I couldn't even speak but finally got the words out about my tire light. One of them said, "I am so sorry for your loss. May I have your keys?" He directed me inside and said they would take care of checking the tire. Fifteen minutes later he came to tell me that there was a small screw in a rear tire and that it was already plugged and back on the car which was being brought around to the front entry. Surprised with the care and speed taken with my situation, I asked what I owed. "Not a thing", he replied. I have always been pleased with service at BJ's but on this occasion I was overwhelmed. I am blessed to know the kind of people that work in this business. To be good at one's job is one thing. To be caring and concerned with the needs of your customers - a whole different level!

Heading out from a week long vacation just to find out I had a flat tire right after getting out of…read morePCB. Threw my spare on and took my car here because it was the cheapest quote. They also were the only shop in the area with a tire that would fit my Nissan Pathfinder. Literally replaced my tire and put the spare back (a difficult task that I was not looking forward to) within 45 min with a smile on his face. Awesome, kind customer service. Can't beat it into today's world.

Friendly and helpful. Great service and very timely. I'll go here for all my tire service needs.read more

Great tire shop with a great owner in Mark Ferguson. Prices for brand name tires including trailer…read moretires was a huge selling point for us. The fact they had the new Goodyear Endurance trailer tires was awesome since we had a boat trailer in desperate need of tires and the Endurance was highly recommended by boat shops. Hurricane Michael has put thus shop down gorbright now but when its back up and running as owner has indicated he will be back in Spring if not sooner

On vacation in Port St. Joe, found a metal object in the tire. Went to St. Joe tire first thing the…read morenext morning and they fixed us right up in about 30 minutes for only $20. Awesome

Randy has had Ms. Randolph's Buick Enclave for the past 8 months. Ms Randolph purchased the…read morevehicle from a private seller and within months, started giving her trouble. Randy stated that it needed a new engine. He put an engine in it for around $7000 and sold her a 2 year warranty through his business and now claims that he cannot fix it. This is not the first attempt at repair. It took nearly a year for the engine to be installed and was in and out of Randy's shop from December 2021 until Spring of 2024. Ms. Randolph has maintained auto insurance on the vehicle at $200/month since the day of purchase. In four years since the car was purchased, Randy has been in possession for nearly two of those years. Ms. Randolph is a widow, a single mom raising her three children, one of them a special needs child that requires a somewhat cumbersome stroller that she can no longer transport. When Ms. Randolph wants to do anything with her family, she now has to make two trips to her destination and two trips home with her current smaller vehicle And must remain local. Ms. Randolph has been more than patient. I can attest that I called today to speak with Randy only to be told that he was at a "boat shop or bolt shop" and he would call me back. He did not. I am not sure why this previous loyal customer is now no concern to Randy's Tires And Automotive. Randy has had possession of the vehicle since November. Ms. Randolph has had to cancel vacations and Randy has turned a deaf ear to her requests. Randy threatened that he was just going to have her come pick up the vehicle until he was reminded that it was running when it was dropped off, and the engine that he installed was under a warranty that he sold her. I will update this review as time progresses. Perhaps if enough people spread the word about how Randy preys upon the most vulnerable around Panama City, he will modify his business practices. Please stay tuned for further updates on other social media platforms as well as as local television news agencies so that I can forewarn future victims and spare them years of frustration. Randy, did I leave out any details or even slightly embellish the truth in any way? I look forward to your eventual reply and more importantly returning Ms Randolph's vehicle back on proper working order On a timely manner.

Randy is the best! He has serviced all of my vehicles since 2008. He is reasonable, trustworthy and…read morehas certified mechanics.

I feel I need to say it again! I love Docs tires and the great men that work here! Chris is so kind…read morehearted and professional! They do an outstanding job! It's a privilege to have this company in our town, seriously I also witnessed a gentleman coming here and paying the 40$ he owed because he got a tire a few days back and they let him pay when he had more money! What an incredible kind act! Blessings to this fantastic business

Good 40.00 tires but u might need to balance them somewhere else. Overall fast and must pay with c…read morea s h.

Friendly staff who were honest about wait time but they finished sooner than expected! They…read moreplug-patched an almost brand new tire that I was concerned might have to be replaced. Great work at a very fair price. Now I can take the plug kit back to Walmart for a refund... whew! Lol!

Hung up on me mid conversation. I called to ask a question and as soon as I asked my genuine…read morequestion they just hung up and said nothing.

I wish there was a way to leave more than a 5 Star review for Gagnon's. They are the most…read moretrustworthy shop I've ever found, they know what they are doing, they are fast, and they have very reasonable pricing. It doesn't matter what is needed, they have always come through with the perfect solution every time. If you need your car services or repaired, don't hesitate to go straight to Gagnon's.

the worst auto repair in the business. shame on you. they will rob you blind. they told me they…read moreinstalled ngk laser iridium spark plugs that were $27.73 a piece but several months later it turned that the same set of plugs were $45 for the whole set.in addition they charged me 101.60 to install the plugs. buyer beware!!

I had a piece of metal in my tire. Screw? shard? I had no idea! But driving back to Wisconsin…read morethe next day was not an option with that issue going on. I was referred (by another garage) to Express Oil Change because they have the bays and ability... Upon pulling in (mind you - Wisconsin plates!), someone popped out to greet me and ask how they could help. I explained, and they told me to drive around the front. Walking back to my car, another person did the same. Friendly guys! Once I got around to the front, and into the office, the gentleman had me fill out a form and have a seat - they would take a look... I sat like a nervous father-to-be in the waiting room... A few minutes later, a nice fellow popped in to have me "come take a look at something". UH OH! Here we go, I thought (again - Wisconsin plates!) He showed me the triangular piece of metal he pulled out. It was wedged into the thick tread and didn't seem to break through. He even drew chalk lines to help track to the inside of the tire to show there was no puncture. He said, "that's good news! You're good to go!" and proceeded to remount the tire and get me on my way. No charge, no hassle. Just some very nice guys doing the right thing. I would have been happy to pay for the diagnosis (or donuts, or beers), but they weren't having it. An ethical business ranks high in my books - I would take my car here and trust that I am in good hands.

Absolute . Garbage work. Garbage customer service…read more If I could give a -10 I would. Do not recommend.