I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

I have been going to Tom's for years. They have always taken care of big stuff and the small stuff…read more They are the only mechanic I keep as a contact in my phone.

I brought my 03 Durango there to get new exhaust manifold and cat back exhaust installed that I…read morepurchased for them to install. Me and the owner discussed the work that was going to be done to it, and he told me $400-500 to install the manifold and cat back exhaust. he also told me for it to pass inspection it needed a rear parking brake adjustment that was going to cost $165 so I told him to also do the brake adjustment to pass inspection. I got a text from owner telling me my vehicle was all set, so I went to pick it up and got hit with a $1000 bill for the work. a year later i went somewhere else for the sticker and they told me I needed a rear parking brake adjustment to get a sticker, or they would fail it. I ended up doing the rear parking brake adjustment myself same day and got the sticker.

Kindness/ knowledgeable are great qualities of this place…read more Reasonable prices, also! Any service I need on my vehicle, that,s the place to go! Maria Pimentel, New Bedford

1.Worked on my 08 volvo and left rubber gasket off oil the filter cap cover causing it to leak…read more 2. My nephew went to them for inspection of a wheel issue and they said it was ok. He went back and they refused to check it again. So he had to go to another shop to fix it. 3. 3rd vechicle- my sisters chevy trax. They over tightened oil filter cap. While trying to do a simple oil change that I have done thousands time. Filter cap had had a slight crack on top of cap where a socket it used to remove cap because of over tightening. Attempted to remove it by unscrewing the cap counter clock wise. The cap was fused to the housing and cracked more while trying to turn it. For principle perposes I had them fix it. I was getting no where with it. Especially after the other incidentes with my car and my nephew's. It was a matter of principle. They turned around and said I tried to remove the entire filter housing completely which was a complete lie/a fabrication of the truth. It was a issue with over tightening the cap then not claiming responsibility or being liable for it. They did get it out and flushed it out with two oil changes, which I paid for. Do to debri from the broken cap. But to fabricate a story that I was trying to move the complete housing is dishonest and the other two incidences,I would not recommend this place to anyone.

Nathan is the man !!! Had a tire issue and he was able to check it out for us and reassured us in…read morea very helpful manner. Very thorough and helpful!

Do not bring car here for anything beyond oil and tires. I will update this with my story but for…read morenow. Wanted to say something current and the manager Ian lies and over charges. Also they try to say dealership parts only, but called their own source fisher auto and they had the whole assembly for strut and shock. Calling corporate to remedy the crazy 1 year of a problem i kept saying what I thought it was, 5k later not fixed and brought to WAY better shop. Was what I said. A coil.. easy test and basic knowledge. Said codes that were not correct. Idk how that happens.. Be careful with these places, been bringing car since I got it 5 years ago.. from 5 star to 1 absolutely.

It's a truism that a good, honest mechanic is hard to find. Well, you've just found one in Chris…read more I've been taking our cars to him for years. So have my daughter and her husband. As a younger man, when I had the space and tools, I did a fair amount of my own repairs. My experience then only reinforces my confidence When the subject comes up, Wilfred's is our recommendation.

Once again one of our cars had a problem, this time with a power steering fluid leak. I was…read moreexpecting a possibly costly repair. Alas, Chris to the rescue ! He found the problem quickly and had it repaired the same day I dropped it off. A rotted metal line was the problem. He could not get the replacement and ended up fashioning one himself. We take all our cars to Wilfreds and have always have them serviced quickly, honestly and fairly....... Highly recommend Wilfreds !

Benevido Brothers Subaru Specialist in New Bedford, MA, is a five-star standout for Subaru owners…read moreand all other cars of course, delivering exceptional value, quality, and service on my 2018 Legacy repairs. Subaru Expertise + Master knowledge shop. The Specialists nailed the diagnostics for sputtering acceleration, check engine lights, and head gasket concerns, replacing ignition coils with precision that beats any other shop, especially big corporations hands down. Outstanding Service! The team offered a warm welcome, clear step-by-step and a follow-up call to confirm smooth performance--personalized care at its best. Confirming the doubts I had about previous shop, extra steps to just overlook my cars health. Means a lot to me especially being mechanic long ago. Superior Quality and Value Asking and then Using OEM-grade parts, they ensured reliable, long-lasting fixes at half the dealer price, with transparent quotes, no hidden fees, and speedy turnaround for unbeatable value. Life savers! Much love team! -Steve F

I was suggested this shop by another who was unable to repair my vehicle because they were very…read morebusy so I gave them a call they had me come in the next day and checked out my vividly and got me a price very quickly. They even showed me in person exactly the problem and gave me a fair price. Trust worthy shop IMO

this is my 5th car with Desiree she is such an asset to your…read morecompany car buying typically is a horrible experience Desiree changes tge whole transaction to seamless

made an appointment to have oil changed found a coupon on there website for $69. pulled in a waited…read moreat my car. Was called into the office and to stand by the door and someone would be with you soon. No other customers in the service area nor any cars in the bay. I was brought over to a desk (service advisor) asked some questions and he want out to the car. Came back in and told me i was due for oil change and tire rotation. (up sell) I advised I had recently got tires and wanted an oil change and showed him the coupon. All good, an hour plus went by. I was standing inside the service area and asked if the car was ready for I just needed an oil change. Just then a service person drove in, I noticed he did not have any plastic with him and saw how dirty he was. I protested the cost of the oil change $80. said I had a coupon for $69. well thats without service fee, shop fee, hazmat fee. So a $69 oil change is $80. Went out to car and left because I was not happy. got home and noticed front drivers seat was dirty. I had just had it cleaned mind you. Also I checked the Transmission fluid and was down a quart. So much for topping off all fluids, I wouldn't have minded paying for a quart. Text the service advisor about the seats and haven't heard back. Would not recommend the service department at all. Its a wonder why Jiffy lube is always full. NOT a HAPPY customer.

Great employees that work there. My oil change was quick and easy on the wallet too !…read moreThanks!

I had a tire with a slow leak. I brought it to Westport Tire and they found the problem and fixed…read moreit no time. I have to say that westport tire personnel are awesome; they are polite, efficient, and professional. Would definitely recommend.

I've had my oil changed at countless places but the service and speed at this shop so far have…read moreremained unparalleled. Keep up the good work!

They immediately jumped to my cat converter when I had an exhaust leak, told me it would be $2000…read moreand $800 down to order the part. We went to a friend who's a mechanic and it was not the catalytic converter. Will never go here again (I got my oil changed here twice a year) and will also steer people away. Shame on them for trying to screw people over!! I don't normally write bad reviews because people have bad days and what not, but this was solely them trying to screw me over, can't imagine what would happen to someone who didn't know any better!!