Please whatever you do DO NOT GO to this location or any valvolines. I got my tires rotated and the…read moreworkers broke my wheel stud off. Before this happened they were arguing back and forth and then about 5 seconds later I asked what happened and they said it broke and blamed it on "wear and tear". They tightened the nut too tight and it broke. They didn't take any accountability. I filed a claim and the area manager didn't approve it. Of course they aren't going to approve it when the area manager makes the claim calls. Very unfair

I have always come to this location for the convenience and support of the staff. Rushing in after…read morework to make it there with time left in the work day to only learn that I could not be serviced 15min before closing. If the oil changes are quick as they normally are and the personnel is there and you cannot service, put up a sign or please block the way.

Quick stop for an oil change. These guys also check the…read morenecessary fluids and tire pressure needed for optimal performance. They also vacuum your vehicle. There is a comfortable waiting room with a television. No one tried to sell me more than I came for. The job was done courtesly and expeditiously. No complaints. My car was smiling when I left.

God sent business for sure!!!!! Car Care Clinic overall is…read moreawesome. Both the Pearl and Flowood locations have provided excellent customer service for my family's car needs. I am giving them rave reviews because they genuinely are all about ensuring that their customers' vehicles are efficiently serviced and all impending issues are resolved. Of course, I must add that their prices are cost efficient and very reasonable. For quality car service visit Car Care Clinic, 135 South Pearson Rd, Pearl, MS 39208. Mr. Brad Eure will take care of you! Phone# 601-932-8877. My employer utilizes this location as well for all of our company vehicles. Also, if you're in the Flowood area, Mr. Frank at the Flowood Office will take good care of you. I've used this company for years and I've been pleased thus far! Even their GM Mr. Bob is all about quality service and great customer service! Signed a very satisfied customer, Tricia Chambliss

File a complaint. Stripped oil plug. Had to replace oil pan. Valvoline CS and service manager was…read moreghetto and rude. TAKE YOUR BUSINESS ELSEWHERE. Went to another location before they didn't know how to reset oil light. That should've been a sign. Try Car Care Clinic on Lakeland.

They will ignore you and go to another car. They are on their phones talking instead of helping a…read morecustomer. I got here way before this SUV pulled up and all the person did was check my lights, lift my hood and go to the person who got here after me. Worst service. Do not come to this company. They didn't even bother communicating what they were doing or why they skipped me. THEN they didn't secure the bottom of the other person truck (on the other side of me) and he almost drove away with his bottom hanging out until another employee caught it. When an employee FINALLY came to look, they didn't even check to see what oil I needed for my car so I have no idea what is in my car. Terrible attitude and even worst customer service. While I'm trying to check out, they are too busy on the phone to check me out properly. Do not come here.

Got oil change in my 2022 Chevy pickup. I don't drive it much because I have a company truck so it…read morestays parked in my side yard mostly. Drove it about 200 miles this weekend and parked on concrete for a change. Happened to see oil on the concrete. Crawled under truck and oil filter was leaking oil. I could turn it using my two fingers. It had never been tightened. Checked dip stick and it was not touching oil. Put a quart in and it was showing full so it had leaked a quart. They better be glad I don't drive this truck much or they'd be buying me a new engine.

The exact same thing happened to me as Bianca J. I went for the oil change and declined changing my…read morecar battery which they recommended. Never had any sort of problem with the battery. But when told I could leave, the car would not even crank. They are running a car battery scam. Will never go again. Would be happy to answer any inquiries to stop this.

The manager at this establishment is very nice and knowledgeable. Always takes care of my car needs…read morein a timely manner.

The Car Care Clinic in Madison (Hwy 51) truly exceeded all of my expectations. Not only was it a…read morelate Friday afternoon, but in the midst of some damp, gloomy weather and a PANDEMIC, these guys were there ready to roll. With smiles on their faces, listening ears, and beneficial feedback- my car was fixed up in no time. Literally! If you're grateful for quality service with a personable touch, look no further- Thanksgiving is still a ways away! Thank you, Car Care Clinic Madison!

Horrible service. I've been here since 8 am was second car in line at the time. Seven more vehicles…read morecame after me all done before me and they still haven't started on mine. Literally 2 hours for a wash. Wouldn't even get a star if that was an option.

Very kind staff, free WiFi, free popcorn, free coffee, and the world's most comfortable chairs!…read moreTruthful and helped me to save money. Thank you!

I took my car to firestone on hwy 80 jackson ms for a front end alignment. it was the worst thing…read moreever. my car was pulling so bad til I couldn't even hold it in road. they said it needed tires, I replaced the tires and it was still doing the same thing. had my granddaughter been driving it and something happened to her, I would owe that place and close it down. because fireston not doing a good job.

I don't know what I would have done yesterday if I did not call Firestone…read more I realized I had the hugest nail sticking out of my tire at 4:36p on Sunday and had to find a tire shop to drive out of state. I first went to Mavis Tires & Breaks at 4:40p and they said they could not take any more people, although it was def time before closing so immediately called Firestone. I've had my car serviced there before so I was praying that they would serve me since I'm not from Mississippi. When I called Alex answered and I told him the situation. Although he said it was 2 cars in front and I may have to leave my car overnight, he suggested to bring it by because maybe it was a simple plug When I arrived at 4:46p, Alex took a look at tire and def recommend a new one, surprisingly they had my size in stock and he was soo understanding of me not being from Mississippi then added me to the roster for the quick fix . Although there were 2 cars ahead of me, they pulled big red in at 4:53p and got me out by 5:10p. I am sooo appreciative that the team stayed over 5pm to assist me and was fast, efficient and so reliable. Without Alex and the Firestone team I would not have made it to Atlanta for my flight . Firestone is definitely my #1 go to! I will not waste time with any other tire service. The fact they took me as one of the last customers of the day on a SUNDAY completely made my dayyyyy.

I had a cracked radiator in my Ram 1500 truck and called We Coming Roadside. I was told that he…read morewould arrive in one hour. After 1 1/4 hour I called him and was told 30 more minutes but the mechanic and his wife took 45 minutes more to arrive. I had to pay $501 at the start. When the mechanic started to work he seemed very inexperienced and unsure of what to do.. I had to point out the bolts that needed to come out. Knowing I needed antifreeze, he brought 1gal of 50/50 antifreeze. Which was not even close to enough. And to top it off my final bill was presented for another $75.00. Here's the breakdown Radiator - $323. , parts delivery fee - $40., 32 mileage - $81., 1.5 service call - $120., 1 coolant - $12. For a total of $576. I do not recommend this business for roadside assistance.

Had a flat tire changed and replaced. Gentleman was very nice and professional. I would definitely…read morerecommend this business.

Great service and fast response from start to finish. I would definitely recommend Chance ( Mr…read more Mobile Mechanic). He was professional and easy to work with. I am really happy with the service he provide.

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more