Absolutely fantastic service! I woke up with a nail in my tire and the techs here were incredibly informative and professional. They were easily able to tell whether or not it was patchable; then, when they found a potential second issue (dry rot!), they pulled me into the shop to show me exactly what they were talking about, and what could potentially happen when they pull the tire off to fix it. I did end up getting two new tires - but they were so informative, answering all my questions, and physically showing me the car/tire so I could learn for the future. When it came to replacing the tires, they told me all the different price points and, even pointed out what tires I currently had (even when they were one of the cheaper options). I never felt upcharged or like they were trying to get more work out of me. read more

Great service here and overall positive experience! My vehicle is usually always ready on time and they provide quality service for the price. I have been coming here for years and have never had a negative experience. read more

I used the Goodyear service center in Coral Gables on Bird Avenue for new rotors and pads for my Mercedes. I was assisted by Mr. Petros Haldoupis who is friendly, Knowlegable,and efficient. The car came in early and was returned at the end of the day. I am satisfied with the job and have no complaints. read more

Thanks again for awesome service. Vivian was very helpful with all my needs, pricing and getting me in and out as soon as possible. Great people at Coral Gables Goodyear. I have my aunt going by for new tires this week. I know she will be taken good care of. read more

Wow what a classy operation. My battery died so I came in to get it checked. Jose waited on me. Such a personable individual. I explained that I just had my oil changed 2 days ago and asked my mechanic to check the battery because it was giving me issues. I was advised that it was fine. And here we are today with a dead battery. I made the comment to Jose, I wonder if they even changed my oil. Jose checked and it appeared it was not. In fact while he changed the he took out the oil filter to show me how dirty it really was. Yuck. Jose hooked me up with a solid oil change, new filter, and tire rotation and it was a good deal on top of the new battery. Thanks Good Year and Thanks Jose. read more

Goodyear Auto Service - Dirty oil filter. Thanks for changing it Jose. - Tires Near Me - Coral Gables, Florida

Customer Service is an A+ in my book Very friendly people working there Highly recommend this location read more

Twice I've used this Goodyear shop (one tire repair and one new set) and couldn't be happier. Super easy to book an appointment online, super nice and knowledgeable staff and easy to drop off since they call you with updates. Pricing might be slightly more expensive than an independent, but their location, convenience and availability is totally worth it. read more

Been coming here for about 12 years. Vivian and the staff take such good care of me. I get my oil changed, new tires and other recommended services based on my car and its age/mileage. I always make an appointment but when it's an emergency they do the best to fit me in. Honest, quality products and service and convenient. Highly recommend! read more

Petros is the best!! He made sure I knew at all times what was going on and he answered all my curious questions. This entire shop is ran like a well-oiled machine. One of the best good years I've ever been to. 10/10. read more

Thank God for these guys in Coral Gables I had a flat tire. It was pointed out by the people who washed my car and so I finally found Goodyear thank the angels because I didn't know what to do or where to go. The people who worked here are absolutely efficient, kind patient in fact I was so stressed that the manager brought me a cup of water, I would highly recommend Goodyear in Coral Gables read more

Well, my relationship with this Goodyear location certainly didn't last long! A few weeks ago my indicator light came on, showing it was time for an oil change. By chance, I also got a coupon from Goodyear, reminding me that I had purchased a 3 year alignment package from this place and could come every 6 months to have it checked and adjusted. They also offered $5 off an oil change. I booked my usual oil change and complimentary multi-point inspection. When I got here, the guy told me the oil change I booked wouldn't work for my vehicle and tried to bump me up 2 levels, to an oil change that was more than twice the price of what I'd requested - mind you, I don't have a high-performance vehicle. I asked to bump up 1 level of oil quality from what I'd originally requested. He told me that wasn't good enough and somewhat threateningly said that he was going to make a comment in my account, stating I was going for a lesser grade than he'd suggested and if there were any problems with my car or the engine failed, they would not be responsible. Sadly, though I came to Goodyear to get away from the high pressure sales of regular automotive dealerships, my car dealership offers more attractive pricing than Goodyear now that he was trying to sell me on higher and higher grades of oil and being borderline threatening if I didn't go with his suggestion. I looked at the price again that he was trying to push me toward and considered that, even with the $5.00 coupon I got from Goodyear, my dealership was cheaper. I asked him to cancel the transaction and I walked out. If my dealership tells me I need an alignment during my appointment there, I'll return here to Goodyear for that, as I've already paid $149 for 3 years of alignment services during a prior visit. Aside from that, this Goodyear location and their sales tactics and threats have lost my business. Congrats. read more

I am SUPER happy with my new Goodyear tires. I was riding on an inferior tire for the last two sets and decided to upgrade. I had NO IDEA what a difference a set of quality tires would make for the ride. It's like night and day. The truck felt like it had no suspension before at all. Now, I feel like it's how your ride should be. I don't feel like I hit every single bump on the ride, instead, I lightly bounce over it all. So smooth! Never buying cheap tires again. You do get what you pay for. The service was amazing. Rafael (Mora) was patient and kind and extremely helpful. I appreciate being treated like a customer! All money well spent. read more

I will never go back to this store. I stopped in for a quote the other day, they could not email or print me the details of the quote so the total was written on a business card, but I recall the individual price of the tires as they were the same price as another location but the difference in prices was for the labor/service. I go back in to get the the tires and the guy increases the price of the tires and takes out services to get the same total price that was written on the business card. read more

Once again the best place to take your car Leo is an amazing technician and very very knowledgeable of Mercedes Benz

Do not come to this Goodyear location. I came by almost 30 minutes before closing for a patch and they turned me away saying they didn't have enough time to fix it. Mind you my tire was almost flat and I couldn't drive much further. If I could give them zero stars I would. read more

Excellent customer service by Vivian Mederos. Everyone in the store was friendly and the service was maybe an hour total. Had an oil change and replaced air/cabin filter. Vivian was super helpful and explained everything clearly and I was in and out in no time. Super positive experience. Highly recommend. read more

If you are a woman or a man with no experience of car mechanics I would stay away. I went to have a punctured repair on my back tire, the goodyear salesperson told me the tire was not good enough to be repaired and needed to be changed he suggested I changed the other one too so they would be the same plus alignment he quoted me over 500 dollars. I went to another tire repair place, where they proceeded to repair the tire and when I asked about prices to get new tires they said no worry about this I didnt need to change them yet. I hardly use my car only use it for pleasure not even to commute. It is a shame people behave this way, to try to price you up to try to skin you even though it is not needed. I learnt I cant trust their advice so I will not return to goodyear read more

Words of advice....make an appointment. While I was waiting for my oil change, the line for walk in customers was growing longer and longer; the staff was telling people that the wait is significant. That's being said, my oil change was smooth like butter. The price was what I expected to pay, no up charges or random fees. They do the typical thing where they offer a bunch of other services you may or may not need but there was no pressure to get it done. All in all, it's all good. read more

I placed EXACTLY my auto information and specifications of my car and tires on their website. The estimate on the site came at $624.89. When I went to the store, the clerk confirmed my total to be $621.00. Then I leave my car and 20 minutes later, I get a call that these were the "wrong tires" and the price went up for tires that were on the lot. One thing I despised is that they give me a price and then they later call me to tell me that the price has drastically increased. And the manager of this store told me that it was the customer's fault. He stated that I placed the wrong specifications on the site AND it was the customer's fault. First rule of customer service, never, ever tell that its the customer's fault. Your reputation will exceed you to have a bad place in business. I DO NOT recommend this place. They will give you a low price, wait 20-30 minutes and call you with a new bull crap story that the tires are not here, wrong tires and sell you another brand of expensive tires. I DO NOT recommend this GoodYear tire Service location on 3690 Bird Rd Coral Gables, FL. Thank you. read more

Made an appointment to get a tire repaired. Online states that it is free but when I showed up the gentlemen's working today at 9am told me that it is no longer free and I will be charged 32$. Called another Goodyear and it is indeed free. Won't be back. read more

I wouldn't trust anyone who works here as far as I can see them. They'll try to sell you everything and anything they have lying around. Overpriced services and conniving employees. I'd let my car rust and walk before returning. Got my car in and out in 80 minutes though so they deserve at least one star for that. read more

So I hate these places. I like going to the mom and pop spots where things are simple. I come in, I tell you what I need, I get out! No hassle, and if they happen to bring something up, I can say no and that would be the end of it. Today though, I took the time to shop around for an full synthetic oil change and ended up here surprisingly. A lot of the people around where I live were charging me a minimum $100 for the oil change, but Good Year quoted me $85 after taxes. I show up and this place is slammed, but nevertheless I had some time to kill so I decided to come in and they quoted me 2 and a 1/2 hours. So I sit and wait. Here comes the sales pitch. Pedro, the customer service attendant, approached me and started his pitch and I interrupted him with "I'm just here for an oil change, but thank you". He instantly smiled and asked me to join him in the mechanics bay. Once we were by my car, he asked If I was familiar with the mechanics of a car and I responded yes. He starts pointing out the various things that were wrong. From the wires showing on one of my tires, to the broken rubber on the windshield wipers, to one side of my front breaks grinding metal to metal cause of how wasted the breaks were. He then sat me down and went through my options, from most expensive to cheapest. Instead of jumping in to the most expensive options, he asked what I did for a living, how much I drive, how much is city, how often I change my oil, ect. This is the first time someone has asked me all these questions. For the first time, I felt like a place really cared about the customer rather then just making money on how much they could upsell you. After selecting the options, he gave me the quote and I thanked him saying I will hold on to it and come back when I had the money, which prompted him to ask about having their credit card. My initial response was no but then I remembered that I had lost the card once upon a time and never replaced it, but to check if it was still active. He called and informed me that it was still active and that I have a high limit. Again, the norm that I'm used to is that he would've kept upselling me and now adding on more stuff to max out my credit card or get near that. Instead, we started talking about how I could save money and not put too much on the card and what discounts he could find for me. Once he found whatever he could, he wouldn't proceed with anything until I was comfortable with the price, what I selected and the amount of time I would take. Once I discussed it with my girl, I made sure to tell him I was good to go and he proceeded to process everything and get to work on the car. I gotta say, this was very pleasant and refreshing. If you're in the gables area and need someone to you can trust that won't steer you wrong, visit this location and talk to Pedro. He will definitely take care of you and you vehicle! read more

I've taken all my cars here over the past few years and for us it's our go-to shop for tires and other non-dealership fixes. The staff here does quality work and the prices are very reasonable. I usually drop off and get a call a few hours later which is great customer service. read more

I have been coming here since I got my first car in 2006. I find that they are a little pricey, but that have always done such a good job on my car. I feel that they have always been fair. I have only had one bad experience where an employee tried to get me to commit to over $700 worth of repairs that my car didn't need. I have come back several times and have not seen that employee anymore. You can make appointments online for this location. The earliest available is 9:00, however the open at 7:00 am and I get there as soon as they open. They usually take you right away. There is coffee and a tv to watch. Overall, the staff is very friendly. The shop is clean and organized. Shop around for prices before coming here is what I would suggest. read more

Went in because I overfilled my oil tank. Counter worker, was very condescending about what I suspected was wrong with my car and literally asked me "Do you know about cars?" What a jerk. Said the only way to fix it was to do a complete oil changing which was a lie. I went some where else and they drained the oil to the proper levels. Never spend your money here. Awful customer service. read more

Honestly Jose provide such great service and his team had my car ready at reasonable time, even with all the new regulations they need to follow due to this virus. Highly recommend this place for any car problems you're having. read more

Great customer service and work. On a Sunday afternoon, they were able to service my car and fix a tire quickly and cost efficiently. And as we waited, people kept coming in just before they closed and they kept trying to help folks the best they could, unlike other shops that turned us away that only want be ticket projects. Highly recommend. read more

We like bringing our cars here for their schedule maintenance services. I call, make an appointment and get the pricing over the phone. We drop off the car, take an Uber, go eat somewhere and come back and we are done. Like in any of these places, they try to sell you more services but they don't pressure you. They just add it to their notes and you can decide to come back on a future date. Service is attentive and professional. read more

While I wrote that glowing review, I had to go back to get some warr. work done on a car I just replaced a tire on. There was a screw too close to the sidewall, and I had to replace instead of patching, which is fine. But, I noticed the car was pulling to the right after the tire was changed (front right). The six days later when I had time, I asked about my 12 month warr. on the alignment I got 9 months ago. I was told - "it's only a 6 month warr. on alignments...". I showed the weekend manaer the invoice which stated it was 12 months, as I was even told when I paid for 4 new tires and the alignment. The manager stated, there was no warranty....yet the form stated it. Here is my point, why stress someone out, who is a good customer, and then state the warr. is not valid, when it's stated on the a document, which you gave the customer originally. I hope this was an off day for them, as I have been going here for 12 years. In the end, the work was done "under warr.", but why tell me something that's not true - I mean I can read. Please keep your paper work, as situations can change. In their defense, the new warr. for alignments is 6 months, but the when I got mine it was 12, so how could they not know when the policy changed, and simply refuse to read and accept a document (?). read more

It never fails, you take your car in for a $30 oil change.... 2 hours later, $300 for oil change, tire rotation, air filter and a $50 diagnosis fee to tell me that they cannot repair my driver side window which occasionally gets stuck. I was led to believe that it would come off the repair fee, I didn't expect them to tell me that they don't repair that problem after they charged to look at it. 15 years ago I had an oil change here and as I drove away my car was smoking. The vehicle had to spend the night so that they could tell me that oil had spilled and was burning off the engine. Shouldn't they have known that right away? read more

I've been coming here for years, but I'm starting to feel a little abused. They seriously overcharge for labor, and service has gone downhill since Javier moved to the Dadeland store. Today, they overinflated my tires, even though I didn't go in for tire service. The only thing that got me into the habit of going to them is that they are near my house and a short walk from the 37th Ave metro station, which made getting to and from the office easy when I had to leave my car, there (which is nearly always). But now, with Uber and Lyft being widely available, I think I'm going to shop around. read more

I've been here twice and have been pleased both times. The first time was to patch a flat which the employee didn't charge me for. When the time came that I needed to change tires on the same car I called them. They didn't have the tires in stock so they ordered them and had them there the next day. They gave them to me at a better cost than the service department at the dealership I bought the car at. They didn't take long to switch out the tires and align the car. I dealt with Jose, the store manager and she was polite professional and customer service oriented. Highly suggest this place. read more

Leo is the best! Have had such horrible experiences at nearby establishments but cannot be happier with the quick, affordable and good service I receive every time I walk into the good year doors. My car feels brand new and I am driving away satisfied. read more

Goodyear Auto Service - Tires Near Me - Coral Gables, Florida

I come in one day they say I have too wait 3-4 hours. If I don't want to wait to come in tomorrow morning when they open, so I listen and decide to come in the morning I come and they still say it's a 3-4 hOurs waiting. What is this? Try to come in on my days off and they still can't help me it's crazy how slow the work. read more

I needed to change all 4 tires and got a estimate for $ 800.00 at Kendall Toyota for my little Scion IQ. I was looking around on internet for a better price. As only Goodyear makes the size for this car I did check them out. They had a special for 583.96. so I made a appointment. I informed them what tire we needed. My husband did go there early to our appointment and they only had two tires of that size. So he had to go the next day again. The the price was $ 789.57 that was charged. Very expensive for such a little car. and the special was Tire Installation for free but at the end The Alignment was so expensive so no deal. Just a trap. Sad read more

Every time I come to this location they can't never resolve anything. Went today to simply have them repair a tire and a guy named "Kevin" tells me that they didn't have patches and that I needed to wait 4 hours. So why they are open? Why he hasn't order patches for future customers coming in with the same challenge? This is like if a burger place runs out meat. My advice to anyone trying to use this location? Just go to the location in Pinecrest, the guys are nicer and even more professional that the mediocre team at this location on Bird Road. They always seem to carry a bad attitude. The manager is not doing his job because every time is the same story. You can thank me later. Go to the Pinecrest location it is worth the drive. read more

When my usual mechanic couldn't squeeze me in on short notice, I was nervous to try somewhere new. Thanks to yelp reviews, I made a quick online appointment and I had a great experience here to replace my battery. They were efficient, friendly and up front about charges. I would definitely return for other services. read more

I drove for about 40 minutes to get here(I took the wrong way, of course, typical me!! lol)... So, I needed to get my car checked out bc it had been making a weird noise when I braked. I searched for a Goodyear location on my Maps & this one(although far from where I live) seemed to be the one w/ the best reviews. So what does a Yelper do? Go with the better reviews option, of course!!! Well, I called & the gentleman on the phone(who's name I later found out is "Kevin") was pleasant, seemed genuinely concerned w/ my issue, & invited me to pass by to get my car examined at no charge. I'm not even mad at the fact I drove this far today. Turns out to be that the screeching noise my car has been making is due to my front/ back brakes needing to be replaced ASAP, my tires also had issues, & I got a great deal on the brakes and 4 brand new tires. The guys at the front counter(Kevin & Petros) were very respectful & polite to me. The lobby area is clean w/ enough seating & a TV to keep you entertained while you wait. There's also a table w/ coffee buttttt NO CREAMER, lol! Now see, a girl like me enjoys just a little coffee w/ my CREAM, get it? Lol! Anyhow, to end this review on a very positive note, I'll say that I'll definitely be back to this location, whenever need be. read more

Goodyear Auto Service - Patiently waiting... - Tires Near Me - Coral Gables, Florida

José Sierra the store manager is very professional, customer oriented and provides excellent service. Went to 3 places before everyone told me 3 hours wait. Jose told me they will take no more than an hourand it actually took 45 minutes..Waiting room has flat Tv so you can watch the news while waiting. Strongly recommend this tire shop read more

Excellent service. In and out in an hour. Petros was immediate with customer care, concerns and made time for any questions I had. Roberto is an top Technician. Complete knowledge of the issue and above all honest with the work, disclosed computer read outs with corresponding parts on my vehicle all under the same quoted price! Won't go any where else, thanks guys. read more