I have been a customer for over 20 years with this company and placed ALL of my insurance needs, home, autos (2), commercial buildings (2), rental homes (2), umbrella policy, and even two life insurance policies for my grandkids. I HAVE NEVER HAD A PROBLEM with customer service in all that time. The agents are helpful and suggest changes for me as policies come up for renewal. Sue handles my car insurance and is OUTSTANDING......this year she was able to save me over $280. The whole staff is geared to serving the customer, which speaks well of the owners and managers. Over the years, I have referred many of my customers to them and never a complaint. I highly recommend them to my customers who are purchasing a home (I am a real estate broker) and I sure wouldn't do that if I wasn't extremely pleased with the service that I've received. read more