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Goodwin and Company

1.0 (32 reviews)
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Services - Goodwin and Company

Property management

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1 year ago

Helpful 11
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2 months ago

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3 months ago

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5 months ago

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2 years ago

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5 months ago

very bad service the maintenance they blow the air in side the house and very noise very moning very very bad not quality at all

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2 years ago

Helpful 11
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2 years ago

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7 months ago

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

Helpful 14
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5 years ago

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4 years ago

Avoid doing any business with this management company. They will do nothing to help with repairs or any information.

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4 years ago

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4 years ago

Awful. They make false claims and harass you. The most unprofessional trashy company.

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American Homes 4 Rent

American Homes 4 Rent

(490 reviews)

Be careful with other reviews of AH4R. Our lease signing…read moreexperience was smooth. They said we are responsible for all minor repairs under $100. Totally cool. Blinds, light bulbs, toilet seats, and yard work. The house had outdated everything and there were very visible patches on the walls and it was spot painted. It was also not cleaned professionally before we moved in and there were some leftover belongings from the previous tenant. Maintenance was hit and miss. They were all nice but we had a lot of repeat issues from shoddy work. They raised the rent beyond what we felt the house was worth in its current condition so we cut out, but the proposed rates are comparable in the area so we can't complain. It is what it is. Our PMs were generally good to us but there is high turnover so I lost count how many we went through. Our biggest complaint is their partnership with Conservice. The worst part of our entire experience was dealing with these horrible people. Also, it does suck that we can relinquish full possession of the property two weeks before our contract is up and they can charge us rent for those two weeks. I did learn in all of this that the bad reviews are either from residents who did serious damage but won't take responsibility, or good honest people who got super unlucky with a bad maintenance tech at move-out. We got extremely lucky and had a decent human being do our move-out inspection, but we left the house in pretty immaculate condition and did zero damage and did a lot of our own maintenance. I showed up to the inspection, asked and answered questions, and had followed all of the guidance from our PM i got months before we bailed. I would say, it's a dice throw to rent from AH4R. If you're going to- play by the rules, be decent, WEAR OUT YOUR PM WITH QUESTIONS, don't damage the property and pay for it if you do. And show up to your inspection. This won't guarantee anything but it will certainly help tip the scale in your favor.

I get the process and making sure everything is legit and potential renters can afford homes. i…read moretold them multiple times I was moving from out of state, starting fresh with new jobs & was told to still apply. Only to find out after paying the funds to apply that no matter how much money was in our bank accounts it wouldn't be considered- they only care about what youve brung in 3 months paystub prior to date. So although, myself and co applicant were sitting on over $75,000 together we won't be considered Unless we dropped 30k on a years worth of rent. We're new to the state, unsure which area we truly would love so we didn't want to buy but them not being upfront in the beginning is just mind blowing. A lot of these companies are just money hungry. good thing we were previously approved for a different house, we truly just wish there was more up front honesty from this company.

FirstKey Homes - This is what the home looked like upon our arrival from another state! The horror and nobody to help us!

FirstKey Homes

(270 reviews)

If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

If I could leave a negative review I would! -10! The homes are not cleaned before you move in and…read morethe yards are overgrown. When they send someone out they charge you $100 and they don't do anything to fix it. They lie, won't contact you and charge you fees constantly. And don't have questions because all they can do is send an email that doesn't address the issue. They won't give you keys to the residence even when you ask for them. We are now being harassed by the staff and they are deliberately avoiding me yet trying to charge me more fees. I have spent a few thousand dollars fixing their lawn and they don't care.

Signature Leasing & Management

Signature Leasing & Management

(28 reviews)

Worst leasing company ever created in the nation specially dealing with Ms. April, Richard and…read moreAzfar They don't ever answer phone call or email ? My mother stayed in a house for 33 years paying at least $1,300.00 a month over $450,000.00 of rent my mother passed away , we have vacated the house ! Spent $20,000 for new flooring ? They've never replaced any flooring for 33 years and at the end they hit you with so many late fees and they also have the audacity to send you to collection They are dishonest, they lie and horrible people to communicate with Don't deal with them ! They are the worst human kind people you will ever encounter in your lifetime

Signature Leasing is dishonest and provides very poor customer service to issues with the home…read more They sent out an elderly man to change the Ptrap in the bathroom sink and he was so old and out of shape that it took him two days to change the Ptrap. The house I was in also had major foundation problems and the homeowner admitted to repainting and redoing the flooring to cover up the foundation problems. I called Signature Leasing when the back splash in the kitchen had separated from the wall by 2 inches, due to the foundation problems, and their answer was to try to Superglue the backsplash back to the wall. Obviously, that did not work out well! When I moved out, they charged me for all types of things that were normal wear and tear and then charged me, per the homeowner, for painting and new flooring, when the homeowner himself told me he would have to replace the flooring and repaint due to the foudation problems. I will also add that the house was not repainted or the floors repaired when I moved in. There were numerous cracks in the sheetrock and in the ceramic flooring due to foundation prioblems.

Butler Property Company

Butler Property Company

(66 reviews)

North Dallas

Poor customer service. When you called these people, they don't answer. The phone goes right to…read morevoicemail. I do live in a property of theirs in Dallas . it is an HOA building, but they don't keep the building up. It looks all kinds of raggedy, but in all in all this company is very very poor customer service oriented.

We lived at this property for six years, and Butler took over as property manager midway through…read moreour lease. During our entire tenancy, we made every effort to be low-maintenance, respectful tenants who took care of the home. Unfortunately, none of that seemed to matter in the end. Out of our $2,550 security deposit, we were refunded just $145. I did not expect every dollar back after six years--but I absolutely expected a fair and reasonable return. What we received instead was a list of inflated, questionable, and frankly unjustifiable charges. Before moving out, we paid approximately $400 for a professional deep cleaning. Despite that, Butler charged us an additional $455 for cleaning. They also charged $375 to mow the yard--even though it had already been mowed the week after we vacated (delayed only due to rain). We were billed $350 for carpet cleaning, despite the carpets having already been cleaned--and even more concerning, the new listing for the home proudly advertises brand new LVP flooring throughout. So we were charged to clean carpet that was immediately torn out. It doesn't stop there. We were charged $655 for "broken" blinds. Many of those blinds were documented as non-functioning when we moved in, and the rest simply needed to be straightened--not replaced. On top of that, we were billed $98 for light bulbs and $80 for air filters--items we consistently replaced during our tenancy. After multiple back-and-forth emails, Butler refused to provide any meaningful resolution and ultimately claimed the homeowner decided not to return any additional portion of our deposit. It's hard to believe that decision was made with full transparency, given how excessive and questionable these charges are. At best, this feels like gross mismanagement. At worst, it feels like our deposit was used to fund upgrades and prepare the property for the next tenant at our expense. After six years of being responsible tenants, this was an incredibly disappointing and frustrating experience. I would strongly caution anyone considering renting under Butler's management to document everything thoroughly--and to be prepared for a difficult move-out process.

Goodwin and Company - propertymgmt - Updated July 2026

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