I attempted to return a faulty item today. They told me I couldn't because I bent it. I bent it…read moretrying to put the lid back on it, which was impossible to do. They made it sound like it was my fault. I call that very poor customer service!!!! I have spent thousands of dollars at this store and have always highly recommended it. I will never step foot in there again!! I will tell my many friends in the area about the horrible customer service!!

We were referred to Marie Antoinette's by 2 family members. So glad they told us about this…read morewonderful and unique store! Working with Deb was a dream. She knows design! In one afternoon we furnished our entire new condo! Highly recommend shopping here!

Florina is an amazing Decorator, Salesperson, Providing Exceptional Design suggestions…read more. Excellent Customer Service, Quality Consignment Furniture, a little overpriced but don't be afraid to make an offer.. it is consignment after all..check back often as home furnishings are constantly updated

The owner was very helpful and excited to take my items. The furniture was picked up at my home on…read moretime and delivered to the store. I visited the store and was very pleased with the placement in the store.

Excellent collection of high end Mid Century Modern furniture, lighting, art. Everything there is…read moresourced and authenticated. Highly recommend for anything looking for fun or for purchase.

Straight to the point when it comes to Avantgarde furnishing!…read more I wanted to surprise my BF with a remarkable timeless piece, and I did. The vast majority of the household decor Mike's got at his store, makes it a must-go to the lovers and fans of the peak era when design holds its best.

The Patrick Day store in Jupiter, FL is beautiful. The…read moreowners are delightful. When I go in to shop they always have many new items on display. We worked with Alexis to design our bedding for our primary bedroom. She is a true professional decorator. Taking the time to see our home. How we live. Our taste. Then putting her spin on our wishes. Stunning. Thank you Alexis for your positive energy. Your warmth and enthusiasm throughout this project. You are exceptionally diligent and hard working. We appreciate you. Best Regards, Connie & Shane Stafford

Unmatched "instantly available" designer pieces. From pillows to a complete interior redo, this is…read morethe perfect design team to help you realize your vision. i have depended on them for over 15 years for all of my design needs and they have repeatedly exceeded my expectations. "Simply the best--better than all the rest." Mary Lou Desmond

Very nice staff with a wonderful assortment of statement and classic pieces to choose from. Store…read moreis not so busy so personalized help is very appreciated.

Blonde woman at the front was just terrible and tried to charge us full price for an item when the…read moretag was clearly marked half off. Then proceeded to make a fuss about my friend and I purchasing two items separately when I already explained the split before she wrote them up.

This is definitely not your average or typical furniture store. But if you're in the market for…read moredesigner digs and customized colors, I highly recommend this place. Like all things, you pay for what you get, so expect to pay for the unique styles and one-of-a-kind combinations of fabrics and patterns. What I am really impressed with is the customer service. Despite this place being high end, the attitudes of the staff here is not. We spent a couple of hours looking at possibilities, and we had all the kids with us. The ladies at the desk were so warm and loving to my 2 year old, it made for a wonderful experience. Can't say enough about Charles's patience and knowledge. We discussed what we liked, and he helped get us to the price point that we could live with, without sacrificing quality or design. We placed an order, so we will have to wait and see how well they continue this service now that they have our money!

Don't buy anything from this company. They don't stand behind their product. I bought an…read moreexpensive Missoni area rug n March 9, 2019 with delivery in November of 2019. The tufting on the wool and viscose rug is falling out. I began inquiring about a resolution in July of 2022. The showroom referred my issue to the factory. When the factory didn't answer them they told me my rug was 3 years old, out of warranty. Convenient they waited til the warranty expired and then responded. I am only looking for repair or replacement of the area rug. I sent a final letter on November 20, 2022 certified, return receipt requested asking for some type of mediation and I have received no reply. Think twice before buying anything from them.

Do not go to Bassett to buy furniture, their quality is poor and the customer service is even…read moreworse. Jill was the sales lady who sold me the couch, It's been two years and the fabric is literally ripping in the seams, I went and showed her the picture she told me the fabric has now been discontinued, and if they don't have anything, then I'm out of luck. I told her it's only been two years the couch Fabric should not be tearing, and why is a fabric out of stock within two years she replied that's the business and if they're out of stock, you're out of luck, very nasty and very rude. When I said, it's been only two years, she said well not our problem, that's the service department. Avoid Bassett Furniture at all cost.

Do not go to Bassett for furniture in Palm Beach Gardens. I thought I was getting a good product. I…read morebought a Tidewater bedroom set in 2022 costing around $5,000 from Jill R. (no longer there). Warranty on the wood is 1 year. Don't buy the 5 year $400 Guardian Protection plan which is useless and a waste; only covers accidental damage. Anything that breaks or damaged is not considered accidental. Nothing is covered. The support slats on the bed broke and the mattress collapsed to the floor with my daughter in the bed. I live in a humidity controlled home. Instead of making good on the $250 slat cost refund, since I had bought an adjustable frame and didn't want the slats replaced for fear of breaking again, they would rather have me write a bad review. Poor quality, poor customer service. They do not stand behind their products. Manager's comments are "I can't do this"; "I can't do that". Don't let them fool you! Do not buy from Bassett!

Our salesman Rickie Garcia was most helpful and knowledgeable when we had to select furniture for…read moremy sister-in-law's new apartment. We found the experience rewarding where the furniture is well-made and at the right price point for what she was looking for to live in her apartment. They cut us a good deal and we walked away satisfied.

Please, stay away. Do not do it! I would not recommend this…read morefurniture store. My experience has been extremely disappointing and untrustworthy from the moment the purchase was completed. Once they got my money, communication became almost impossible. They rarely answer the phone, and when you finally do reach someone, the information you get is inconsistent and hard to believe. Be very careful when reviewing your final price before paying. They advertise "deal packages" and discounts, but extra charges seem to get added in unexpectedly. Make sure you read everything closely and verify every charge before signing or making payment. Customer service after the sale has been frustrating and unreliable. I expected honesty and professionalism, but unfortunately that was not my experience.