Selection and value were both disappointing, and I've seen more than a few thrift stores!

I usually don't write reviews like this, but the manager at this location was shockingly unprofessional. As soon as I walked in, she was speaking to the cashier in a rude, disrespectful way, and another employee joined in. This all happened in front of a store full of customers. When I went to check out, I realized it was the manager herself. A manager should be leading by example, not belittling staff in public. The cashier was polite and professional the whole time and did not deserve that treatment. The way the manager handled herself was completely unacceptable and left a very negative impression. read more

The old cashier lady was very rude to me. She didn't even look at me. She dropped a hanger on the floor and I kindly picked it up for her. Not even a thank you I got. When she handed me my receipt she looked the other way, I said thank you and she gave me a thumbs up smh. That was my first and LAST time spending my money on that store! read more

Rating this 4* highly for the amount of stuff they had at decent prices. Staff are umm, there. Present, that's about it. They will answer questions... no more, no less. I have had more pleasant customer experience elsewhere. For example, I asked what's the sale tomorrow? The staff replied, "I can't tell you that." Only later did I see an ad on the door it said $1 Sundays... not sure why she couldn't offer me this advertised info. Perhaps she assumed I'm asking for the colors... then I hope they don't assume the worst in their customers like what the other reviews are saying. It is organized... and disorganized... what I mean is I can easily find general categories (ie Kitchen, clothing tops, and scrubs, etc.) but once I'm in the specific section, the items themselves have no organization (ie not by size nor color) and are piled / randomized in shelves/ racks. So prepare to have some patience for some treasure hunting. Having 2 discounted colors each week helps with the turnover rate for their inventory. They are also part of https://goodwillnj.org/ & their IG is of the same name @goodwillnj. Thus they also have the same color discount system as S. Philly's Goodwill. For the Saturday of when I went, there was a 50% sale on 2 color tags. Apparently, a Dollar Sunday for 2 colors are also advertised. You can either bring your own bag or buy their Goodwill reusable bags. I did find some good items (ie air fryers) and will donate and visit again in the future. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Philadelphia, Pennsylvania

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employees are trash. they were profiling like crazy. only redeeming qualities were the selection and the cashier. I think one of the employees even locked the front door until I was finished shopping. like wtf. this is deplorable. and there were no full body mirrors. idiotic. I demand an apology or i'm taking this to the corporate office. in response to the subpar apology: thank you for your template response. I appreciate the acknowledgment, but this doesn't address the specific behavior I experienced. I would like to know what steps will be taken to ensure customers aren't profiled or locked in the store again. a prompt and genuine response is much appreciated, but I'm going to corporate anyway. good luck keeping your job, Julli. read more

Loving the new location! Friendly staff, and very clean and plays good music while you search for deals! First time in this new location after me and my mom were talking about coming here since it reopened over where the old Rite Aid used to be on Bustleton Avenue. We weren't really looking for anything but I walked out with a bunch of sweet finds ( mostly things for my daughter). I found a Lasko fan for a whopping $6.99 and it works!! Now she can stop sneaking in my room cause her bedroom is too warm, with her own fan. That was in the front of the store where we also found a Crayloa dry erase board/chalkboard- there was no price but when I got to the counter the woman said it was only $2.99-- yes please! She can practice her cursive on it!! Sweet deal! Browsed a few more isles and picked up a few khaki pants and a khaki dress for my daughter for school to add to the ones I had already bought a month ago when I went school shopping- yea I know I'm early! Then browsed the DVDs and found some goodies like My Little Pony and Care Bears for my daughters room- the DVDs were in good condition and were only $1.99!!! What a bargain! Grabbed a few nice blouses with tags on them still from Kohl's and Target for job interviews and made my way to the front counter where I had a chance to take advantage of the military discount- of 15% off which saved me $12! So happy we finally checked this place out. Oh and I found a huge Barbie airplane my daughter has been asking me for, for the past 3 years for only $6.99!! She's going to be so surprised when I show it to her tonight! read more

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I visited this store location on 5/24/19. I actually anticipated coming here to this location because I haven't been here in years. I used to come here a few years ago here and there when I was treasure hunting and I wagged up an antique dresser set with the matching mirror piece...hmmm now that I think of it, that was in 2013..sheesh. All-in-all this is a pretty solid location. They had a nice selection on furniture displaying a matching couch-love seat and single chair set, variety of dressers and coffee tables, another range selection of a few different sized couches. on this particular day, they offered Minimal dishes, a range of collectible dolls, lots of prom dresses and wedding gowns, pocketbooks and board games, a few descent looking toys and of course your regular articles of clothing and shoes with no shoe rack. The shoes were placed along the aisles on top of the clothing. My cashier was Linda and she was pretty nice, I purchased a cd and she reminded me to open it up to make sure that the actual CD was inside the case and to my amazement, it wasnt in the case, so thank you again to Ms. Linda for bringing that to my attention. read more

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The three start mostly for shoe section always mess, so is electronic. But it's customers fault. Uncultured swines, don't put stuff back where it belongs. It's small, previous location used to be a bit bigger. Gotta dig a lot to find something interesting. So I went to liberty ministries thrift, and comparing to them goodwill has better selection. ( even tho I found SHEIN shirt for outrageous 2.99?? ). Shoes section not that messy now, but selection not that big. I will try to spend more time to looks for some good pieces. I just wish it was more organized. read more

The shelves never get no new stock.Employees don't give a rats ass.People stack 20 pairs of jeans on their arm AND WALK OUT, and the employees make like they do not see anything.As of 4-11-24, this Manager is by far the absolute worse one they ever had.This wears off on the employees and they do not give a Phuck.I promise you this places earnings fall to record lows this Quarter..Guaranteed! read more

Service was poor .. to non-existent. Selection was so/so & poorly displayed. Value was fine for a Goodwill Store.

This place is a treasure trove among goodwills! I'm not generally a fan of goodwill, but sometimes its a necessity ya know? Out of all of the ones I have visited in the city, this one always has the most quality furniture and some pretty amazing books! Every time I have been here it has been relatively quiet and not super busy. The clothes are a little disorganized if you come in on the weekends or while they are sorting through donations, but all in all its the best good will I have ever been too. read more

Always clean, and people are super respectful and friendly when they get the stuff out of my trunk. Also store is so much bigger now! I really appreciate the people who work there. read more

Horrible experience! The worker was nice but he did not wear any masks. He came to us closer than 6 feet away. I told him to stay away. A woman kept standing without a mask and kept talking loudly in Russian on the phone. We are working from home and do not go to the stores. We are not vaccinated yet (wife's contraindications) and now we are afraid of being exposed to COVID-19. The boxes had no covering despite the rain. We donated an electrical fan and an antidepressant lamp. We had to put them in the same uncovered big box with toys and other junk. These electrical devices could be damaged because of the rain. read more

Good stuff every other time but you can't beat the prices. Other goodwills are outrageous with up charging their free donations. Customer service talks to you like your family love hate haha got to love but always pleasant enough for a thrift. Would recommend if your driving through. read more

I found a sticky umbrella. It was gross. I am 9yrs old and don't like sticky umbrellas

This used to be a RiteAid and now it's an awesome sparkly new Goodwill! There are about four long shelves of books, about three or four long rows of pots and pans and cups, glasses, candles, etc. Lots of bags and toys. Not too much furniture yet. Oh, and of course tons of clothes. BONUS: it doesn't reek because they have this cool air freshener system, well at least they're trying. read more

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Pros: decent selection, large store, decent prices, they're not Salvation Army. Cons: manager is a belligerent, confrontational asshole, store nearly invisible at night as no lit signs. read more

Used to better organized and prices were fair. But lately the prices have been increasing and organization dropping. Often there are resellers scanning stuff for Amazon or eBay. Maybe that is why they keep raising prices? The vinyl records are a mess... Torn up, naked, and scratched - not worth looking through them. The clothes are the best organized. Jeans are like $6.99 read more

I'm only giving this 2 stars because I found a wonderful little 'tiny tikes' truck for my nephew in AMAZING shape !! No scratches or Anything. The clothing was sad, holes in every dress I picked out, lingerie mixed with 'Long dresses' , being cathegorized as a long dress and priced as one ! $6.99 for skirts and the selection of them were just terribly sad. . I originally went in looking to score a great deal on dress for A wedding this coming weekend. That didn't happen... instead I found this cool tea pot . Very sad selection over all. A WALL of VHS'S. I guess its suitable for the older demographic in the area..? Eh is all I can say. read more

I've always loved this location and it's employees. I do think the new location is lacking the same amount of great clothing that it's former location had. I'm not sure if it's because there are a lot of people who buy clothes in bulk and sell them on eBay there or if I'm just coming on the wrong days, but I'm not finding as many good threads as I used to. Still one of my favorite thrift shops. read more

This location use to be a rite-aid so its huge inside... Its usually a hit or miss with this place , ive never found items for myself but the kids section has a nice selection. I usually can find some long sleeve or short sleeve shirt and a pair of jeans or two. The shoe selection is always busted as well as the toy selection for the kids... Overall if your looking for kids clothing , its a 40% chance youll find something... I also donated to this location a few times and each time , their employees have came out to help me carry the bags in,which is nice read more

I was really excited about a Goodwill opening up in this neighborhood, and this one lived up to my expectations. As it goes with Goodwill, there is an overwhelming amount of stuff to be sorted through. On my first visit I went specifically to pick up some inexpensive business-casual clothes for my job, and I found quite a few nice pieces. They give discounts on certain color tags on certain days, so my total was even less than what I calculated, which was already a really good deal. You're going to need a bit of time if you really want to sift through the clothing, but in my opinion, it's worth it. read more

Nice large selection of clothes and glassware. There wasn't too much of a furniture selection, but they had a handful of pieces. Walked out with a couple of items, so I was happy! read more

The staff here is generally helpful, and friendly. They work hard, and always willing to help. The store is clean, and very spacious. I have donated here a lot over the years since living right around the corner 2015. I have gotten a couple things here. Even just to go in and look around is always a good experience. Definitely worth at least checking out. read more

I did not find anything, they do not sell jewelry and the clothes were very dated. Probably caught it on a bad week

It's another Goodwill in Bucks County. It's well organized, and donating is easy. You drive up and unload your items, put in your donation receipt information, it prints out and you're done! The store itself is not very fancy. I suppose the people nearby aren't donating as many nice things. However, there's a good find here and there. read more

Hey y'all, Anyway i like coming here. I used to go to the one up near Feasterville but for some reason they closed it down. Anyway of & on i would buy a blouse and of course i would clean it first before wearing it, i would get small little statues to put on my living room table, movies, which i got plenty & all different kind of stuff. Anyway i don't get electrical apliances here because they don't put the labels on them saying GREAT TESTING. It shows that the electronics work. They put the labels on when the other goodwill store used to be open in Feasterville. Anyway i give it a 5 star for great service and for having 25 to 35% of on Tuesdays for all the Senior Citizens read more

Good size store, a lot of clothes to look through. Found some good vintage shirts. I only wish there were more dresses and the clothes were sorted by size not color. read more

This is an amazing store to find used books! I'm an avid reader and it's much cheaper than Amazon, plus you can see the quality of the book before buying. I also love that they help employ individuals who might otherwise struggle in the workforce. I applaud you, Goodwill! read more

Great Deals!!! I got my favorite vintage cowboy boots from here!!

Don't you love finding everything you want without ever having to think or try? Today is that day. I am Miss SERENDIPITY! LOL Five stars for being a place where I can find clean wearable blazers for just $6.99 with color day sales @ 50% off of that = $3.50... Minus student 15% discount...I see no difference between the $100-$200 blazers I buy and the ones I found. Seriously I could have bought... What's $200 divide by $3.50? 57 blazers max. LOL. That's a lot of blazers!! Imagine that. As Schwartzenegger would say: I'll Be Baaack! read more

The employees in the back were yelling profanities and dirty jokes and were so loud customers were disgusted. The 2 managers (one older man and one younger woman) were belligerent/extremely unprofessional and screamed at a customer because they asked where the line was. (everyone ready to check out and was confused standing at the registers)I had an item with no price and she accused me of ripping it off and then later realized it was put out with no price and didn't even apologize. This place is run by these 2 imbecile's with no customer service knowledge and obviously no leadership qualities because their employees are out of control. No one knows what they're doing at this place! read more

Dropped off a donation at the Bustleton Ave. location. They have a drive up service where someone comes out to help take the donation from your car, had a great guy named Gary help me. Thank you Gary for making it so easy! read more

Messy and very unorganized. Come here if you like to dig through piles. Even donations are just put down as soon as you walk in the door. The shoes go throughout the store and are on top of the clothes racks instead of in a section of the store. I personally didnt even look for shoes because "aint nobody got time for that!" read more

This Goodwill is HUGE, and filled with clothes. The prices are good, and you can get half off certain colors. The staff is also super-friendly. I go here at least 2x a month and always find great things, especially kid's clothes. As with any other thrift store, make sure you check your items before buying them because they will put out stained or damaged clothing. read more

Just dropped off a bunch of items and the thin young kid in the back was one of the rudest people I've ever met. I didn't catch his name. He acted like it was such a burden to assist us. A complete jerk and will never donate there again. read more

This is smaller than most thrift stores I have been too. Not to organized either, especially on the shelves. You really have to dig through things to find things. I don't go to this one to much. It's not on my everyday route. I have a few others on that route but if I am up this way I will drop in. read more

The deals are good but the goods aren't deals. So much of what is in the store is broken. The manager can be on the irritable side and the check out takes forever. If you hunt though, you can find good steals here, more than probably any other thrift store in the area. read more

They differentiate price for long and short coats which I though was good. I found what looked like a short wool coat to me. I confirmed with the employee behind the counter and she told me it was a short coat. When I was ready to pay another cashier insisted that it was a long coat, even though I knew it wasn't. She called their manager Anthony and he was loudly arguing with me that it was a long coat. The whole thing turned somewhat into a scene and was embarrassing because I wouldn't agree with them and they wouldn't budge either.I Googled it when I came home and it is a short coat!!! Rude and obnoxious people working there. read more