BEST GOODWILL IVE BEEN TO IN INDY. Very friendly workers, and found some cute clothes, liked it a lot!

I've brought clothes and shoes consistently to this goodwill over the last few years. When I brought my clothes the last time, I made a mistake and gave them a laundry bag rather than a donation bag. The man who was dealing with pickup was a bit rude and standoffish. Once I realized the mistake I made, which was a couple hours later, I tried to reach out and no one answered the phone. I then tried to go back but they had ended up closing right before I came. The next day, when I attempted to go back to the facility as soon as they opened, they had claimed they had already dispersed my clothing onto the floor and gave some to the outlet. When I was told that I could look around for my stuff, the manager followed me around even though I stated that I would buy my clothes back if I seen them. It seemed a bit racially driven to follow me around the store. Though it was my fault as far as giving them the wrong bags, they weren't helpful, and they were a bit careless. I've decided I won't be giving anymore donations to Goodwill, which saddens me. I'll have to take them to Plato's closet or something of the sort instead. read more

I was looking for a tall lamp, I didn't have any luck, but! I did take the time to browse around and see if I could find anything, I'm glad I did! I found a great black purse for five dollars! It really fits a lot, but it's the perfect size! I'm glad I decided to stop in! This is a nice location with a good selection! Check them out if you are in the area! read more

Overpriced and no longer a source for quality used stuff at affordable prices. Several items are now marked higher than the original prices when the original tag is still there. Goodwill executive sure make a nice living, though. read more

The managers are lazy, the store is dirty and disorganized, the shelves arent stocked, and it smelled like a foot in their store if i could give them zero stars i w read more

It's no secret that I have sort of a love-hate relationship with Goodwill. As an adult with a disability myself, I'll always resonate with the idea of getting more folks with disabilities working in the community and I'll always resonate with Goodwill's mission and values. That said, I tend to find a good majority of Goodwill stores lacking in terms of accessibility. I find the shopping experience seldom beyond a mid-range experience and all too often I find the retail experience so inferior that it's difficult to imagine anyone is actually being well-trained for future work. That said, the combination of affordable items and that mission for folks with disabilities will usually get me in the door except for the locations where they've ticked me off just enough (I'm looking at you Sunnyside). Strangely enough, I go all around this location but seldom seem to stop in here. I avoid Glendale largely due to abysmal parking. Sunnyside, well, let's just say they ticked me off. So, I usually end up either in Nora or Fishers. This location is in a shopping center adjacent to Castleton Square. It's right next to Patel Brothers and down from Sam Ash. It's a smaller location with a donation drive-up to the side. It has only a couple accessible parking spots - both are at the end of the building right as you pull up to the donation drive-up. As an important note, that corner is also the only place there's a curb cut. This location isn't that old, however, it looks that old. It's older. It's typically somewhat dirty. The automatic doors are here as usual, a definite plus, and the same ratty-old shopping carts are here. I get the feeling Goodwill shops at rattyoldshoppingcarts.com to get their shopping carts. The interior is fairly typical for Goodwill with men's wear to the left, women's clothing to the right, and home goods, etc. toward the back. The aisles here are definitely more narrow - this makes it difficult in a wheelchair as you can't possibly go down an aisle that anyone is in. I also found a couple times when employees were shelving items seemingly oblivious that someone might need to get through. On the plus side, a young male cashier was super friendly and helpful. My impression was that he had a cognitive disability and he was just giving it his best and he definitely soothed my cynicism. I found three items that I needed in clothing. I also found some personal care items priced well. I thought some of the clothing seemed higher priced. I don't know if every Goodwill has raised prices, but I've always found Goodwill on the higher end of thrift - especially since accurately sizing clothing seems completely beyond them. My guess is at least 1/3 of everything I buy at Goodwill is inaccurately sized. The percentage may be even higher. This is especially challenging these days since the pandemic has caused most of the dressing rooms to be closed (and they're not actually disability friendly anyway). Overall, I found this to be a solid mid-range experience. It wasn't really good. It wasn't really bad. I got some decent items at a fair price. I was able to snag an outer aisle parking space - typically difficult - but parking continues to be a wee bit challenging here if you're in a wheelchair (slightly better than Glendale). The friendly cashier was a definite plus and being able to find some unique items and get out of the store for about $20 seals the deal. This isn't my favorite Goodwill (that's probably 116th and Allisonville), but I can see it making my rotation when I can find parking. Good deals. Good cause. Average service. Good luck on accurate sizing. read more

It looks like I might have had a more positive experience than most during my brief visit to this Goodwill location. We popped in unplanned after visiting Patel Brothers to look for work boots. I ended up finding several great tops and winter boots with hopes of returning in the near future. They have a smaller than average home decor and furniture section. I also noticed that they have a small baby clothing section. Half the fun of this particular location is that it neighbors several great international groceries and is just up the street from Trader Joe's. Easy parking and always hard to beat the prices... read more

one of the managers here (short girl with black hair) is absolutely rude and laughed at me in my face after i didnt know something. they lost money after that experience because I put all my clothes back. insane. ive been to every goodwill in Central indiana and this was by far the worst I've been to. Not to mention everything is overpriced, so if you want to save ur money go to a different goodwill. read more

Goodwill how dare you, putting obscene prices on a lot of you items are you kidding may as well shop Marshall or TJX and get new up to date stuff Just because it's a DKNY or NIKE does not make a top worth 19.99 no way. Who's making these decisions?? Honestly get over your self. In case you forgot items are GIVEN to you. Greed. read more

Very mid range Goodwill location. The parking lot is small. The clothes are not very well organized- many of the sizes were mixed together. I did find a book today that looked relatively new. The wares section seemed very sparse. The checkout section was small compared to other stores. My cashier was nice and fast. Overall a pretty average goodwill. read more

It's clean and things are placed neatly every where. The employees at this location are courteous. Rodger, who was working at the cash register during the time we were there, was awesome and friendly. Another employee who unfortunately I didn't get her name and who stated she works Saturdays was also pleasant. read more

A bargain hunter's dream...especially on first Saturday 1/2 store. Although, if you are a person who likes things nearly in their place, you will find it on the racks, as clothing items are sorted by colors and clothing styles, but everywhere else's you will need to rummage through to possibly find what you are looking for. Even given the mild disarray Goodwill is useful for finding evening attire and ugly sweaters for Christmas parties...along with general clothing attire for a super affordable price...which is super helpful for all Berger types.. oh and let's not forget entertainment and household itms! A quick word about the staff...most of them maintain a positive attitude. Overall, if you are looking for a good bargain and don't mind slight disarray...then pop on over to Goidwill. read more

I know Goodwill mostly through the giving end of things. For years I've dropped off loads of stuff at this marvelous receptacle of things I no longer want or need. I give things not needed; someone gets things needed. Perfect. Long ago I heard about someone who found, at a Goodwill or Salvation Army Store, a bunch of old maps of Paris in the 1800s. They were worth millions. I've always had a fantasy of finding such a treasure in plain sight (aren't they all). Saturday I decided to check out the retail end of the business to you know, see if I could find my maps. No maps on this trip, but I was blown away by the efficiency of the system going on in there. Well lit, well organized and easy to use. And the prices - holy shit! $11 bucks for a suit??? I wasn't shopping for a suit, but someone is - someone who has that big interview where sharkskin could make THE difference. Housewares, clothes, electronics, toys, sundries, etc. It's all there including...old albums, CDs and DVDs - oh yeah and VCRs :-). I poured over the albums: Herb Alpert, Berl Ives (Little Bitty Tear) - Oh dude that brings back the memories, Helen Reddy (Greatest Hit - I Am Woman, 1971) - the more things change the more they stay the same. In the end, I scored several DVDs including John Waters Hairspray for $2.99 baybee - that's right...$2.99. It doesn't matter if you're involved in the giving or getting end of Goodwill. Just get involved. As I left, I thought about those maps. It would be like winning the lottery, except you wouldn't be winning from the State, you'd be winning from an organization that does a lot of good in the world. I'm guessing it would be pretty hard to cash that check. I said it would be difficult...not impossible ;-) https://www.youtube.com/watch?v=M3yKMWaaD9o read more

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This location is jam! I'm an avid thrifter and clothing refashioner, and this location somehow always has what I'm looking for. They have a great selection of trendy and gently used shoes, a solid blazer rack, and there are always vintage two piece sets (I have to size them down to fit, but they're great!) The staff is always nice. It's also ever super crowded which is a huge plus. I'm not in the market for furniture, but I've noticed a lot of awesome stuff in that section lately too. read more

Oh, if only half stars were an option... this is a solid 2 1/2 spot as I have "experienced better", but will round up for one reason (see below). In all fairness, I have been to *a lot* of Goodwill stores, so there is some basis for comparison if even in my own mind when it comes to each store -- especially in the Indy area. This is the closest location to my home and therefore is the most convenient for a quick garage clean out/donation drop-off. However, it's not the biggest, definitely not the cleanest, and the selection is hit and miss at best. The staff has always been friendly, so that's a star bumper upper for me. Most recently, I had a $5 birthday reward coupon to use ($5 off of $25), and I had a hard time finding $25 worth of merch to purchase. If you know me, that's an oddity, as I can always find some random obscure 80's or Movie Soundtrack CD to purchase, a comfy old sweatshirt to kick around in, or some sort of bedding to use for my rescue pups. Perhaps I hit it on an off day (it was close to the half-off nutty Saturday madness), but it's been slim pickins the last few visits. We will continue to frequent this location, but often seek out others if looking for more variety. read more

only came here to return a few items. Came in the afternoon on a week day. there were so many, almost too many employees just standing around. the gentleman that helped me with my return had a very difficult time knowing which item on the receipt was the item to be returned. he had to call over several different employees to help him throughout the transaction, they were quickly able to identify which item on the receipt was the item to be returned. read more

I enjoy goodwill, but this one is awful. The staff is rude and doesn't care that you're shopping. They'll just run you over with their carts or cut you off while trying to put things back. It's always terribly thrown on the shelves. You can't shop certain things, like records, because they organize it where if you even touch it, everything falls over on you. It's just not worth it to me with all those aspects of it going on around me while I'm trying to shop. I've just had far too many bad experiences there. read more

Relatively new store. Clean and well organized. Shelves are neat/tidy compared to the Goodwill stores further south in Marion County. To get here, from 82nd Street, turn North on Center Run Road, or turn North into the parking lot right at Denny's. They are located next to Sam Ash (and Dollar Tree) in the same group of stores where Sapporo is located. You can NOT get here directly from Castleton Square Mall proper. You have to get back to 82nd street, THEN, turn north read more

So, I have recently found myself to be quite an obsessive "Goodwill Hunter", and while I pretty much can lose myself in the deals and fun of the hunt, I must say that this location is not on the top of my list. There's definitely a large selection, but the aisles are so close together that it would be impossible for any number of people to look at clothing, shoes, or larger good (i.e. furniture area) in the same aisle as one other. The staff was also pretty unfriendly, as my cashier seemed annoyed and in a hurry. She also loaded everything I bought into one small bag, which usually wouldn't be a problem, except for the fact that I had some fragile items. Two of those items tipped over inside the bag, making a loud noise as they landed on the counter, making me concerned something might have broken (thankfully they didn't)... yet she didn't even flinch. Overall, can't beat a great deal.. maybe the staff was just having an off night :) read more

Goodwill - Thrift Stores Near Me - Indianapolis, Indiana

Expectations are high for this goodwill as it sits in the heart of the Castleton area, generally associated with higher class/higher salary Hoosiers. In reality the men's attire selection is meager at best, it lacks a real selection of adult reading material in the book offerings, and overpriced furniture. read more

Probably one of the most overpriced GW I have ever been to. To start off, im not a huge fan of goodwills. dont get me wrong, goodwill has an amazing selection of items and treasures to be found. so whats the problem you ask? well first off, goodwill is a for profit organization, which means not all of the money goes directly to help people. just take a second and go google GW ceos salary and youll see the perfect epitamy of the corruption of charity organization. second, GWs have jacked up their prices ever since thifting became cool("much love to mackelmore!"). this store is the perfect example of what GW has evolved into. Not only was the selection of items pathetically meager(extremely over picked), they were extremely overpriced. I found a half used tube of bath and body works hand sanitizer priced at almost retail! My mom found a used candle marked up for around the same price. What is this? I know the money goes(somewhat) to a good cause but this is straight up robbery! Most people who shop at goodwill are people who don't have alot of money to spend and want to find a good deal. To me, goodwill is going against everything it stands for when they jack up prices like that. Stop being greedy and go back to your roots of helping the less fortunate. -____- we all know the profits earned goes to line the pockets of the fat cat CEOs of goodwill. Situations like this is exactly what makes me seek out independent non-profit thrift shops. read more

I like this one alright, but it's not amazing. I've had a few good hauls there, though, so I go almost every time I'm at the mall or other nearby stores. It's a pretty average Goodwill for the region. read more

Very very very crappy item selection. Looks like this goodwill has no brand names. Lots of old, crap with stains and looks like all the good stuff is going with workers home or through the back door. Terrible shoes, very old with thorn soles, stain filled shirts, very very old items that I won't even put out if I had a garage sale. I'd just throw them away. read more

Picked up a nice upholstered ottoman with wood/brass casters for $11 on half off day!

I used to love coming into these stores and searching for little treasures or a good deal on something we could use. Everything cost less than a few dollars and I was helping the less fortunate. Those days seem to be gone. This store, as well as the one in Westfield have started pricing her items at the same cost or higher than the retail stores and there isn't a needy worker in any of the stores. The point of these stores is in the name GOODWILL. So who is benefiting? They aren't helping anyone but their pocketbooks and the less fortunate have lost a source of employment and low cost goods that once helped them. I won't donate my household items to this place anymore. Its not helping anyone anymore. Total shame. read more