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    Goodwill Hawaii

    3.5 (116 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Goodwill Hawaii

    Community Service/Non-Profit

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    Storefront
    Nadine C.

    Thrift Shopping in Aiea, O'ahu, Hawaii... One person's trash is another person's treasure! Since I was on this side of the island, I decided to take a look at the Goodwill store. Located at the front left of the Harbor Center entrance, Goodwill is visible from Kamehameha Highway. This is one of the larger Goodwill stores. It's a warehouse type of environment with high ceilings and fluorescent lighting. The 50% items are indicated by a specific color. The color changes every Monday. Also, there are $1.99 items (last chance) and the tag color is different from the 50% items. I've been lucky and have found designer dresses for $10 and even $5. This time, I found a Christmas dove to place on the wreath at my mom's house. Note: Mom was looking for red birds at Ben Franklin, but wasn't able to find any. I thought that this might be a good substitute. Anyway, you can join the Rewards Program with your phone number and get more discounts with each purchase! It's for a good cause! Reuse, recycle, and reduce!

    Shopping baskets. This is the biggest the have available for you to use.
    Candice P.

    OPEN HOURS: 10am - 6pm Monday - Sunday DONATION HOURS: 9am-5pm Daily Goodwill has multiple locations on Oahu but this review is for their Pearl City facility. I've been going to this Goodwill for many years to shop and to donate my items. I enjoy thrifting and bargain shopping so I drop a visit when ever I can. They're located between Best Buy and Cutter Ford in Pearl City and easy to find. You can see the store front from the main road. Parking can be tight but there's usually plenty of stalls available. They share the parking lot with the customers of other stores in the same area so it can get crowded. Entrance to the store is the door on the right and the garage doors on the left is where you go to donate items. Once you enter, there's a table with hand sanitizer, restrooms to the immediate left and snack machines to the immediate right. Your cash registers and customer service counter lines the left wall and there's plenty of organized clothes racks everywhere. Women's clothing are directly in the front and go all the way to the back wall. Children and men's clothing are to the right side of the building. Accessories, purses, belts, shoes and dressing rooms are on the right side farther in the store. Dressing rooms are finally open for use but were closed for a while due to covid. On the left in the back corner, you'll find housewares, furniture, kitchen and office items, decorations, toys, travel luggage and more. Prices range depending on the type of item it is. They don't put actual prices on the clothing tags anymore and posts signs everywhere that show you prices of each type. For example in the women's section, lingerie/sleep wear costs $4.99 each, pants are $6.99 a pair, dresses and outerwear are $9.99 each and so on. You'll find housewares, furniture, supplies, etc. with price tags on them and range between $1.99 - $50+. Also, pay attention to the announcements made on the speakers for other discounts or upcoming events. Discounts are dependent on what color is chosen for that day and posted on the signs above the clothing racks. You can gain between 20-50% off each item with that discount color. Every Monday is $1.99 sales for certain tag colors that rotate each week. In the past, they've offered 20% off your whole bill for seniors on Tuesdays, Military on Wednesdays and Students on Sundays but I'm not sure if that's still valid at this location. I didn't see any signs advertising these discounts anymore but other locations still do have these discounts. Ask an associate to confirm. If you become a program member, you can earn points with every purchase that can count as discounts for future purchases so take advantage of that if you're a regular shopper. My overall rating for this store is ok. I love the variety they carry and I can always find office clothes for work in great condition or cool decorations for my desk and for the holidays. The prices are alright but some items can be priced over their original value which sucks but that's business I guess. The organization of the store is great and everything is easy to find. Some of the houseware item shelves are a bit messy though and could use regular clean ups. Majority of the items they put out on the shelves are in good condition. There are a few items I've found that were brand new with original tag still attached too. The cleanliness isn't the greatest but it's a thrift store and people drop off old and dusty items all the time so if you have bad allergies, I wouldn't come here because I do feel like I have to shower after shopping. I always douse my hands in hand sanitizer when I'm done and wash clothing items I buy immediately when I get home. The dressing rooms could use a good sweep since I've found hair balls, dust bunnies and clothing that have been tried on but not put away still in the stalls. Store associates are helpful when needed but I've experienced a few with a bit of attitude and the warehouse itself is warm inside. I don't think there's any AC running. They do play music and store advertisements while you shop and I still come to visit from time to time but not as often as I used to.

    Donation Center hours
    Sandhya M.

    27 November 2020 Downsizing continues! I thought I already wrote a review from a previous visit but, I guess I did not so, here it is. I have been meaning to get rid of a lot of items I no longer use. I typically try to donate items I have not worn in 3-6 months; I consider myself a semi-minimalist so it's not like I buy an excessive amount of clothes to begin with. Although this year has been a bit of an anomaly and I have not been out much to need 'outside clothes', I think it is especially necessary now. Maybe my donated items can be more useful to someone else at a low cost or will just be good enough for textile recycling (the last resting place for clothes if Goodwill is unable to sell them). Both my mother and I boxed up a lot of clothes and shoes that we have not worn and took them to Goodwill. I guess the employees (or are they volunteers?!?) there will sort items and determine what is in good enough condition to sell at the adjoining story and what goes tp other Goodwill locations on the island. Speaking of employees, every time I have gone, they just give me a hand wave indicating "just leave it there"! No other form of acknowledgement! Has this been everyone else's experience? I understand they are busy but gawd! Anyway, whenever the donation center is open, it looks like complete chaos. There are a ton of bins out front of the store and boxes, bags, and other containers of assumingly donated items that are stacked up out front. It is a bit of a nightmare considering the parking lot is so small and always busy. It is often a challenge to navigate the parking lot. On this particular visit, there was a Goodwill truck being loaded with palletized items. The truck added further obstruction to traffic in the parking lot. I cannot speak to the condition of the store since I have never been inside so this review and the rating is strictly for the donation center and the parking situation.

    Hours
    Cyndy K.

    Cyndy's Bottom Line: Conveniently located in the parking lot of the Don Quijote store. *Easy access drop off location *Convenient daily hours: 9-5pm *Ample parking *Fast and efficient

    Cheaper in Japan than what it's retailing for at GW....
    Diva G.

    Sadly, i'd have to agree with other fellow yelpers...Poor customer service and regular/higher retail priced items = -2 stars. Don't expect to be greeted or helped when unloading 10+ bags for donation.. I was browsing around and found a worn down cami, it was priced at $6.99. At Jeanswarehouse, it's 4.99 and Papaya 2.99 brand new unused! Who is pricing your items!? That wasn't the only item I spotted. 298 yen for HK curtains holders but sold for 2.99...garsh. Thrift shopping aka treasure hunting is supposed to be fun.. For the most part, clothes are semi categorized into women, men, and kids, down to the sizes of xs,s,m,L,xl,2x and 3x. By semi I mean that customers ran sack this place so expect to find sizes mixed up..There are aisles full of household goods and random items. My latest visit I passed a couple of workers with no interaction.. Gail rang me up and asked if I was part of the rewards program. I signed up immediately as I am currently into living a sustainable lifestyle. My mission was to find leopard printed tops and baby items. I found some baby clothes that were a bit pricey to be sold at Goodwill.. Luckily certain colored tags had an additional discount that day. As for the leopard printed tops, I found some but not exactly what i particularly wanted.. All in all, I'm bound to come back once or twice a month.

    Crystal K.

    I stopped by to drop off some items for donation because I had it sitting at home for over a month. I normally go to the Salvation Army, but there was none near to my house. They have an enormous warehouse here with lots of donations! It's great to see the amount of people that donate rather than throw away perfectly usable things. I should have taken a picture of some of the questionable things I saw though, but at the time, I was just too baffled. First of all, I feel that some of the items are way over priced, for things that they are pretty much getting for free! Here's just a few things I disagreed with: - A half used bottle of Dove lotion for $3! That's not only disgusting, but very unsanitary. - A Woolworth photo frame for $3. It still had the original price on it, which was $2.50! - and things from target dollar section, being sold for the same price target was selling it for? Hmmm... Anyway, just my thoughts. Hope this helps someone...

    Notebooks
    Maritess C.

    I came here with hubby before picking up our daughter from school. Parking was limited and luckily we found a spot close. As I entered, I didn't like the fact that there was no air conditioning. I literally almost passed out from sweating without my hydro flask. I always bring it to work because I do sweat and get dehydrated but they do turn on the ac much later as the morning gets warm. This is unacceptable. I can't survive in that much heat and humidity. Second issue was the quality of clothing. I typically don't shop for clothing at a second hand store just because I noticed oil stains and holes in some of the clothing. Hubby scored some clothing for our daughter mostly jeans and a sweatshirt. I still rather buy a few clothing items at Savers. I don't typically hit up second hand stores but when I do, I consider the quality of the clothes and if there's ac and people do end up passing out of extreme heat and if one is not hydrated, the body can go into dehydration mode. Anyway, I literally wanted to leave the store. Nothing interested me.

    Times of operation for the general public
    Jeffrey J.

    You need to fix your times of operation to show you discriminate do to age and can't come in until 10am. There's no reason to be sorry, stop wasting people's time and fix it. Horrible customer service and age discrimination. In a time when every customers is needed to keep a business operating and money flowing, you never turn away a paying customer. How Stupid.

    Joyce L.

    I'm always grateful that I can donate my unwanted stuff to Goodwill. They pretty much take everything except big appliances. When you have free time, it's fun to browse through their stores too. I visit here at least once or twice a year to see what they got. It's almost like looking through an antique store. You can definitely find some old things here that will bring back memories. This location has free parkings.

    Receipt for taxes please...

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    6 months ago

    Was your typical thrift store - selection was a bit limited. Good place to at least stop and check out once.

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    Katy C.

    Mahalo for your support and your feedback, Bob.

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    3 years ago

    just want to say that almaria is amazing! she's the sweetest and always makes my day. special thank you to her

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    Goodwill Hawaii Reviews in Other Languages

    Ask the Community - Goodwill Hawaii

    Does Goodwill pickup furniture donations from residences?

    Hello! Unfortunately we do not do donation pickups, but please see https://www.goodwillhawaii.org to find the closest donation center near you!

    Does anyone answer the phone at the stores or does it always go straight to voicemail? Thank you…

    Aloha Dez -- the store number is 488-1230. Someone should answer during store hours. Mahalo!

    Does anyone know how often does the tag color changes for the discount? Or is there a certain time of the day/week/month that the tag color falls on for that discount?…

    Aloha Dez -- Our color tag discounts rotate weekly starting on Mondays. There’s always one color on sale for 50% off, one color on sale for 20% off and on Mondays one color is on sale for $1.99 (clothing only). Let us know if you have any other… Read more

    View All 7 Questions

    Review Highlights - Goodwill Hawaii

    The Goodwill on Kamehameha Highway is my favorite thrift store and also a convenient place to donate gently used items.

    Mentioned in 5 reviews

    Read more highlights

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    Goodwill Hawaii - thrift_stores - Updated May 2026

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