I can't say enough about my experience. They were so caring…read moreand compassionate they actually listened got me in right away. Talked to my "Baby" Chloe called her by her name. I only wish I could have them be my Primary Vet.

Unfortunately my service dog had to make a visit but fortunately we went back to AVECCC. I was…read morealready on edge but this emergency clinic always has answers and next steps. The prices are affordable especially for emergency services. Dr. Starr is a gem and I felt great about the outcome of my dog. Now my girl is doing zoomies when not working and able to eat better with her special diet. Thanks team!

everyone is super nice, not pricery at all, offer multiple payment plans as well. I went today and…read morehad such an awesome experience. The staff treated me and my dog amazing and the doctors are super awesome at what they do

The doctor was very thorough, professional and addressed all my concerns. When the tech took my dog…read moreto the back to collect urine and blood, my dog urinated on herself. I was advised of this when she was brought back in the room, no big deal it happens. However, I had to dry her off with Kleenex tissues that were in the room and she's a long-haired pup. I use a lot of tissue and my hand was then covered in her urine. I tried to use the sanitizer on the wall near the door when I went to leave the room and the sanitizer did not work and the tech said oh dang sorry. I wish my dog would've been patted dry prior to bringing her back to me so that my vehicle seats don't get wet and so she's more comfortable, etc. And I wish the sanitizer was full so I didn't leave there with urine on my hand. The follow up phone conversation the next day with the doctor was very insightful and a plan was put in place for her well-being. I will continue to go back likely this was an isolated incident, and all the staff members were professional, knowledgeable and courteous. The rooms were clean and well maintained other than the sanitizer being empty. The staff at the front desk were polite, courteous, and professional as well.

I had a full on crash out the other day. I'm not proud of it, but it happened. I work in…read moreentertainment, so I travel a lot. I take my cats on the road. Anyhow, Buster got sick. He was really sick for the first time. I thought he might puke himself to death, so I ended up taking him to the cat hospital. When I got there, they snatched him and put me alone in an interrogation room... for two hours. Then they showed up with paperwork that indicated I had to sign and agree to a $1500 fee if I wanted them to fully resuscitate him. The second page of the paperwork listed all of the tests they were going to do on him once I signed. The bill for the tests at the bottom came to just under 6k. I asked if the vet had even looked at Buster. "Not until you sign the paperwork." And then, I flipped the fuck out. I had a complete Steel Magnolias moment. I started screaming. "I don't care how much it costs, give me my cat right now." They brought Buster back to me and we left. I called someone I knew who was local to Arizona and she told me to take Buster to Petsvet. I called Petsvet, and they got him in immediately. The doctor examined Buster right away, and I told her my story. I mentioned that we were from the City and Buster had only been to one doc on the UWS his whole life and he'd never been this sick before. I also told the doc that I had just flipped out in the place where I took Buster first, but admitted that I overreacted and explained that I'm from New York and never had any experience like that before. She seemed to understand. She looked at me, nodded and said, "Don't worry. I'm from New York too. I've got this." Anyhow, she fixed Buster. He's not perfect yet, but he's a thousand percent better. I am so relieved that I was lucky enough to find Petsvet. I don't like writing bad reviews, so I'm not going to trash the first place I went in AZ, but I wanted to take a moment and tell you that I give Petsvet my highest recommendation for their care of Buster, their professionalism, their obvious love of animals and the people who take them on tour.

I've been coming to Petsvet Animal Hospital since we moved to Arizona. One of our family members is…read morea gray shorthaired kitty in her late teens who had hypothyroidism and kidney disease, a common old age sickness in cats. We've been monitoring her blood and adjusting medication accordingly along with the help of Petsvet. This Tuesday, I called in the morning because our cat stopped eating and started hiding and sleeping all the time for two days. I thought her medication needed to be adjusted. We were able to come in that afternoon. Dr. Kimberley Beaubien, DVM, saw her and took a blood panel. She came out to the lobby with the results after a half hour and sat down next to me on the waiting room couch. She explained that our cat was in serious shape and in full renal failure, possibly also with cancer. Our cat hid this so well until two days ago. Dr. Beaubien showed such compassion, caring, and understanding throughout the whole process of realizing we would have to say goodbye to our beloved family member today. She is a cat lover so I recommend her to anyone who wants to find a vet that loves cats as much or more than the cat's family members. She found a nice blanket for our cat for the procedure and let me be beside her, petting her the entire time. Afterwards, she came and found me to let me see her one last time, in restful peace. Our cat looked so happy and peaceful. I was so grateful and thankful that she got me and let me say a final goodbye. I cannot thank Petsvet enough for their compassion and care. I would also like to thank Olivia, the technician, for her care throughout the process.

Kudos to all the staff here on 3/25/26. I called earlier in the day to make a euthanasia…read moreappointment for my sick senior dog. When we arrived I had my husband go check us in, because I didn't want to be crying in a crowded waiting room. He didn't even make it inside when my dog had a seizure so I honked the horn to get his attention. But he wasn't the only one, staff were already responding to us and taking her back immediately. I was so emotional, everyone was so gentle and kind. They took care of her and gave her meds to stop the seizure before the euthanasia. They took their time and made sure we understood what was happening every step of the way. They let us take our time with her when everything was over and let us stay for her pawprints and for as long as we needed. This was such a painful day but we appreciate the excellent care of all the staff we interacted with

I so appreciate Lovet White Tanks. My first visit there was of an urgent nature and everyone was so…read morekind, from the phone call until we walked out the door, each person greeted us with a smile and hello. My dog was very well-cared for and I knew then I'd be switching to this vet for good. My dog had her shots yesterday and, again, everyone greeted me warmly, calmed my dog, and were professional and efficient. Dr. Rosales took her time to make my dog comfortable and answer my questions and her tech Kim made the whole visit smooth and easy. I can't recommend this vet practice enough!!

What do you say other than wow ..when you are greeted with smiles and hellos!! This was my first…read moretime at Grand Paws and Frosty and I will definitely be back. Everyone was so helpful and just made us feel good being there. We saw Dr. Foster and Frosty said she is a keeper and I feel the same way. Everyone was warm and welcoming!!! It has a very cozy feel and that's good when you are stressed about your fur baby!!

NEVER TRUST THIS CLINIC WITH A SICK ANIMAL. On our very first visit on July 28th, I should have…read moreseen the red flags. While waiting, I personally heard the staff at the front desk mocking other pet owners who were calling in to get care for their pets. They acted completely irritated to be helping their own customers. My cat Gracie was seen that day for vomiting and an earache. On 8/3, Dr. Timiney left a voicemail stating Gracie's blood work showed an elevated Amylase level of 2,500 U/L (their normal high is 2,200) and crystals in her urine. In the voicemail, she explicitly stated that Gracie needed a specialized prescription therapeutic diet to address these issues. I spent two days calling back to get the food and prescriptions, but my calls were repeatedly ignored. On 8/4 at 10:00 AM, my husband and I went to the clinic in person desperately trying to buy the prescription food the vet recommended. A staff member named Taylor explicitly refused to give us the prescriptions, refused to sell us the food, and ordered us to leave the premises. She actively blocked a sick animal from receiving its medication. When we left, she sarcastically told us to "have a good day." After Grand Paws kicked us out, we started reading other people's online reviews of this clinic. Realizing through their past history that we were never going to get the help we desperately needed from them, we knew we had to get Gracie quickly to another qualified veterinarian. Hours later at 4:37 PM, Dr. Timiney left another voicemail admitting she knew we had been trying to call back and stating she heard Gracie was now declining and might need urgent x-rays. This proves the clinic knew my cat was getting worse, yet they chose to withhold her medicine and kick us out earlier that morning. We rushed Gracie to Bell Parkway Veterinary Hospital, where the amazing, professional staff immediately stabilized her with pain meds, anti-nausea meds, and her therapeutic food. Grand Paws practices patient abandonment and has zero empathy from the front desk down. Avoid them at all costs if you love your pets.

Dr. Blystone and the staff could not have been any more compassionate and patient with us as we…read moresaid goodbye to our best friend on Sunday. The care we all received was top notch. They made our experience the best that it could possibly be with the situation we were in. Our dog left this world with the most beautiful care and with dignity. Many thanks to Dr. Blystone and the Peoria facility.

Really freaked out by current trajectory of care. Misdiagnosis led to unnecessary surgery…read more Treatment for pancreatitis after that. Went in tonight to visit and was brought my dog in severe pain and quickly respiratory distress. Had to ask 6 people before anyone came and addressed. Not much accountability. Lots of excuses. Astronomical fees. Claims to be on par with top 6 in nation. After having to really get adamant just to get basic attention to health crisis seems insane. I truly hope assurances that he wasn't just suffering and ignored until I showed up true. Quick to suggest just transferring somewhere else when he's now unstable due in no small part to unnecessary surgery. Very Arizona way of making something worse taking your money and dumping the problem. Really hope they turn things around. I am terrified at this point.

I've been bringing my dog here 6 years now, it's about time I wrote a review! Where to start? The…read morestaff, all of them are lovely. Shout out to Michelle, Christina, Dr. Scott (happy retirement Dr. Peterson!) everyone who's names idk, you are awesome!! We just met Dr. Gabby and she's so nice we want her to be our vet forever! My dog can be a little stinker and everyone is patient and kind. I really appreciate the vibe cause vet visits aren't everyday and the staff is very understanding. Side Note: The building itself is so cool! It's all browns and wood, very natural and they even have a bird atrium attachment!

I had a cat that was yellow all over his skin, other than that he played, ate, and drank like…read morenormal. So I took him here as a precaution. They gave him medicine and after that he had non stop seizures for 1 week and a half before he sadly passed. sometimes I wish I never took him here since maybe his suffering on his last days could've been avoidable. I regret taking him here.

We have been coming here since 2003 with our cats and dogs. The staff has always been helpful and…read morefriendly, they go out of their way to off suggestions or pass out cards. His original lady staffer was the best, then came the older lady (she pampered the dogs - did grooming on the side, nail trims too). Dr. Tom Leber was upfront and knew his customers, always there to answer questions. Bummer he has moved to Wickenburg and the prices were pretty reasonable before Covid, went up a few extra $$ after Covid.

This was my first time at Crossroads Towne Ctr Animal Hospital. I am so…read morehappy that my neighbor recommended Dr. Leber to me. My dog jumped off of the sofa and then she started limping. I had tried 2 other vets in the area and not one of them helped in any way. Dr. Leber was so caring and compassionate. After examining her, he knew right away what the issue was. He prescribed two medications and I saw amazing results in a matter of 4 days. It is now 7 days and my dog has stopped limping, I am thankful that she did not need surgery. The receptionist was wonderful as well. This is going to be my permanent vet. I can not say enough about the staff and Dr. Leber. I wish I had found out sooner about Dr. Leber. I could have saved a lot of time and money that was wasted on those other 2 veterinarians.