Telling me to "google it" isn't helpful at all. I called about in home euthanasia for my dying cat…read more It would be really kind and helpful if they had an answer better than "google it". Thanks anyway.

Recently, some of the vets there have been much more engaged and interested in helping our animals…read more We have a few older pups with serious conditions and we have found a good collaboration with the vets and techs there. Much appreciated.

I recently changed vets due to location and found Gentle Hearts! They are so friendly and took…read moregreat care of my dog and cat. They took the time to fully examine them and to explain their recommendations and pricing. There was no pressure on anything and I was able to choose which procedures/services to be completed, and they kindly emailed me a full quote with pricing break down for a larger procedure that may be needed in the future. My fur babies loved them, and we all felt comfortable and happy in what's usually a stressful environment for fur babies!

"Heart" should not be a word that appears in this clinic's name or title, for they have none to…read moreconvey to families. Furthermore, they will not consider the heart of an animal or its owner. What they will consider is how anything they say can be used against them, caring only about being paid, making the way they conduct their business to be cold and devoid of any compassion whatsoever. Both Dr. Russo and Dr. Boyd were unable to take a single iota of accountability for the following proceedings: I brought my cat in for two visits last week due to bladder stones, on a Monday and Thursday morning, and still ended up in the ER that Thursday afternoon. Why? Because after conducting two exams, an ultrasound, and two x-rays, aside from selling me some prescription cat food, they did absolutely nothing to treat my pet--only tell me that "he has stones in his bladder and he is high risk for a blockage." That's it. When I took my pet to the ER, the vet there looked at the same x-ray taken at GH and proceeded to treat him with a bladder flush. I called GH the next day to ask why they couldn't do that kind of a treatment themselves when they had my pet in their care. They told me, "that would have put us over working hours." When I asked why they didn't even suggest or inform me of such a treatment, I got no response whatsoever.... Just a bunch of deflection, blame shifting, and excuses. They twisted truth, manipulated the course of events, and made a series of logical fallacies in a feeble attempt to deflect their responsibility. In a business such as veterinary care, I'd imagine that if a clinic was to obtain any prestige at all, it wouldn't necessarily be due to only efficient knowledge of the practice, but PRIMARILY due to meeting the needs of the patients/families. GH did neither. Instead, they kept withholding treatment and information, like a can being kicked down a road, in an arguable attempt to keep getting money out of me with no indication of ever treating my animal. Thank God, the ER whom I took my pet to referred me to Complete Pet Animal Hospital and that is exactly where my pet is getting the treatment he deserved a week ago when I took him to GH. A complete night and day difference. If you're getting your needs met at GH, then I am happy for you. However, be wary, be on guard. One thing is certain, these people have not only lost my patronage, but they have also guaranteed that if I am ever asked if I can recommend a vet clinic in the area, let alone the state of AZ, GH can be assured that I will share this story again and again. This place has no "heart."

I had a very sick cat that needed help. They were AMAZING with him not to mention being kind to me…read moreas well! Sadly, however, he did end up passing away several weeks later. (not their fault) I was so impressed with the way they allowed me all the time that I needed to spend my last moments with him and grieve. They were compassionate, gentle, understanding and professional but caring. A week or so afterwards, I received a handmade sympathy card in the mail. It was signed with sweet, thoughtful condolences signed by everyone at the clinic. They even hand drew a beautiful cat picture along with a little "over the rainbow bridge" poem. I was blown away by this kind gesture. As far as cost goes, they were not any more expensive than the three other clinics that I called, before going to them. I highly recommend this clinic for your veterinary needs!

Unfortunately my service dog had to make a visit but fortunately we went back to AVECCC. I was…read morealready on edge but this emergency clinic always has answers and next steps. The prices are affordable especially for emergency services. Dr. Starr is a gem and I felt great about the outcome of my dog. Now my girl is doing zoomies when not working and able to eat better with her special diet. Thanks team!

We called, then brought an injured stray cat in, in the evening. The staff was very kind over the…read morephone and in person. They were knowledgeable and moved quickly. Would visit again.

If you find yourself in need of an emergency vet, this place is great! We have take two of our dogs…read morehere in the last 6 months and they have been wonderful to us. We unfortunately had to lay our 14 year old Jax to rest and the team at Blue Pearl were great to us. The team is educated, sympathetic yet honest and patient. We will continue to bring pets here. Thank you BluePearl for behind a guiding hand in our families rough decisions and journey.

I had a full on crash out the other day. I'm not proud of it, but it happened. I work in…read moreentertainment, so I travel a lot. I take my cats on the road. Anyhow, Buster got sick. He was really sick for the first time. I thought he might puke himself to death, so I ended up taking him to the cat hospital. When I got there, they snatched him and put me alone in an interrogation room... for two hours. Then they showed up with paperwork that indicated I had to sign and agree to a $1500 fee if I wanted them to fully resuscitate him. The second page of the paperwork listed all of the tests they were going to do on him once I signed. The bill for the tests at the bottom came to just under 6k. I asked if the vet had even looked at Buster. "Not until you sign the paperwork." And then, I flipped the fuck out. I had a complete Steel Magnolias moment. I started screaming. "I don't care how much it costs, give me my cat right now." They brought Buster back to me and we left. I called someone I knew who was local to Arizona and she told me to take Buster to Petsvet. I called Petsvet, and they got him in immediately. The doctor examined Buster right away, and I told her my story. I mentioned that we were from the City and Buster had only been to one doc on the UWS his whole life and he'd never been this sick before. I also told the doc that I had just flipped out in the place where I took Buster first, but admitted that I overreacted and explained that I'm from New York and never had any experience like that before. She seemed to understand. She looked at me, nodded and said, "Don't worry. I'm from New York too. I've got this." Anyhow, she fixed Buster. He's not perfect yet, but he's a thousand percent better. I am so relieved that I was lucky enough to find Petsvet. I don't like writing bad reviews, so I'm not going to trash the first place I went in AZ, but I wanted to take a moment and tell you that I give Petsvet my highest recommendation for their care of Buster, their professionalism, their obvious love of animals and the people who take them on tour.

I've been coming to Petsvet Animal Hospital since we moved to Arizona. One of our family members is…read morea gray shorthaired kitty in her late teens who had hypothyroidism and kidney disease, a common old age sickness in cats. We've been monitoring her blood and adjusting medication accordingly along with the help of Petsvet. This Tuesday, I called in the morning because our cat stopped eating and started hiding and sleeping all the time for two days. I thought her medication needed to be adjusted. We were able to come in that afternoon. Dr. Kimberley Beaubien, DVM, saw her and took a blood panel. She came out to the lobby with the results after a half hour and sat down next to me on the waiting room couch. She explained that our cat was in serious shape and in full renal failure, possibly also with cancer. Our cat hid this so well until two days ago. Dr. Beaubien showed such compassion, caring, and understanding throughout the whole process of realizing we would have to say goodbye to our beloved family member today. She is a cat lover so I recommend her to anyone who wants to find a vet that loves cats as much or more than the cat's family members. She found a nice blanket for our cat for the procedure and let me be beside her, petting her the entire time. Afterwards, she came and found me to let me see her one last time, in restful peace. Our cat looked so happy and peaceful. I was so grateful and thankful that she got me and let me say a final goodbye. I cannot thank Petsvet enough for their compassion and care. I would also like to thank Olivia, the technician, for her care throughout the process.

I had such a great experience at the Sarival Lovet. When I called to make an appointment, I spoke…read morewith the sweetest young lady, Jaira who walked me through my options and any questions I had. She was kind and so helpful. When we got there we were immediately brought into a room. We had Dr. Emma Heffernan. She was kind, calm and understanding. She really helped my dog Penny and I feel at ease. She handled Penny with love and care. Dakota also helped to assist with my dog Pennys needs. She also really put us at ease and was very kind. We had such a great experience. I highly recommend Lovet Sarival.

So thankful for the staff at this location, they were able to work quickly to find out my pug had…read morean obstruction and needed surgery quickly, Dr. Hindley and Dr. Heffernan were both so patient and caring with Hatchet and very detailed when explaining everything to me. I appreciated the follow up checking in on Hatchet and the good luck wishes for him when they sent him over to one of their other locations that had availability for same day surgery.

Deeply caring and dedicated. We unfortunately had to go there only to learn that our cat was too…read moresick to be treated. We are still crying over her sudden departure; however, we couldn't be more thankful to the doctor and his staff. They were there every step of the way to make the experience as peaceful and humane as possible.

Saw Dr Williams this morning for a routine puppy visi. the staff there is very friendly and were…read morevery friendly towards us and our puppy. Loved Dr. Williams . Very kind very knowledgeable.

Found our next veterinary home for our six animals. Have a…read moregood vet, but after checking around prices were very inflated. I called legacy telling them we're looking for a new vet for all our animals and that I had some questions. After 25 minutes and the patience of a Saint, Sam answered everything. She didn't speak poorly of any other Vets around, literally answered over 20 questions with detailed answers. Pricing is incredibly fair! We have a diabetic dog that has cost us $1200 every 5 weeks with no real answers. Sam shared an incredibly detailed and easy way to monitor his blood so we really knew what he needed. Instead of what we have been doing for the last few months, which was "here's what we got in the two hours he's here. Try this." Over the last five months, at the tune of over $5000 my dog has gone blind, is not appearing to be any better at the other veterinary hospital. Sam, you're incredible and I'm so glad we found another veterinary home that loves our animals first, and doesn't gouge but asks fair prices.

I had to take my dog in for life altering issues. They led me thru the process of terminal medical…read moreissues. So kind and patient. Thank you!!!!!