Dr bracken very knowledgeable and caring. He is a great communicator and tries to keep services reasonable Only thing I would change is I like to go in with Dr while they are examining my pet read more

Dr. Bracken is not the owner of Arcadia Animal Clinic anymore and as a result all services have changed. Dr. Bracken is continuing to work at the clinic but is no longer the owner. There has been no formal announcement about the change and the new owner is not someone who has worked with Dr. Bracken. Dr. Bracken is an incredible human and vet. He deserves a wonderful retirement. I will be looking for another clinic. Dr. Bracken was the heart and soul of Arcadia Animal Clinic. Without him, it's just an office. read more

My cat was prescribed a round of antibiotic with the idea of giving him a low dose long term per the Dr. brackens instruction. I contacted this clinic on December 26 after my cat's condition worsened following a week of antibiotics. I left a message with their answering service and received no response. When I called again after the holidays I was told the phones were down. I then went in person to pay my bill and ask what to do next, as my cat was getting worse. I was told the doctor would follow up with me. That never happened. Over two weeks later, I still have received zero communication, while my cat continues to decline. Because of the lack of follow-up, I am forced to seek care at another veterinary practice. This experience was extremely distressing, and it highlighted how critical communication and follow-up are when treatment does not work. read more

I feel very blessed to find this vet for my dog. I don't feel like he is fueled by greed, profit, or testing and numbers to get a simple answer. He does what is best for my dog and for me. And he handles so many clients solo I don't know how he keeps up and I'm so blessed I am one of his clients because I know there's a wait list! I briefly went to another vet since he was super busy when I needed to get in and it ended up costing me more money in the long run because the veterinary was a young doc and needed to do X-rays, blood, and heart check up and still couldn't tell me what was wrong. So I got in with Dr Bracken the following week to find out he was diabetic. And it was a simple blood test. Go to an old school veterinary is what I was told! The new ones don't have you or your dog's best interest at heart and want to do a ton of tests when I feel like Dr. Bracken can figure it out faster. Dr. Bracken truly is the best and makes me feel comfortable with my dog's health and the decisions we make. read more

Dr. Bracken and his staff is the best veterinarian I have ever used. Dr. Bracken is so caring and passionate about his patients (animals) that I wouldn't trust anyone else. He has helped us through the great times and the tough times and if it was only possible id let him take care of me as well. I would recommend Dr. Bracken to anyone looking for a new vet or that's new to the area. read more

Arcadia Animal Clinic - Why have one check up when you can have six - Veterinarians Near Me - Phoenix, Arizona

Dr. Bracken is one of the most amazing people I have had the pleasure to know. I have been going to the same vet since I gained the ability to form a memory and they were in a different location and the Vet was Dr. Copher (spelling I'm most likely butchering). When he left to retire my family and I were heart broken- but we knew whoever he would chose as his successor would have to be someone pretty greatz- competent and caring. I am so grateful for all the nurses and techs and everyone who works there- my dog is my world. I accompanied a friend with their dog to another vet once and was just horrified at the experience we had. Arcadia Animal Clinic is nothing like that and I am so grateful to be able to trust that I am getting the absolute best care for my most precious baby boy, my very best friend who I would do anything in this world for. read more

Arcadia Animal Clinic - Shelf in Arcadia animal clinic - Veterinarians Near Me - Phoenix, Arizona

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It has taken me a year to write this review because reliving the heartache of losing my best friend and dog, Hollywood, due to Arcadia Animal Clinic's actions, haunts me daily. Hollywood was a patient there for 12 years. Two years ago, he began having seizures and required emergency veterinary care. Thankfully, he recovered after a severe episode--it was a miracle he survived. He was prescribed Keppra (seizure medication), which he needed long-term. After nearly a year seizure-free, Dr. Bracken refused to refill his prescription due to an $800 outstanding bill, despite my explanation of financial hardship following the $3,500 emergency vet visit. They falsely claimed that he would have to have a blood test taken and demanded payment before doing so and before refilling, knowing that abruptly stopping Keppra could trigger seizures. On the second day of not having access to his seizure medication, Hollywood suffered another severe seizure episode, requiring three days of emergency care and over $6,000 in vet bills. I had to create a GoFundMe to help cover the expenses to keep my baby alive. He was stable enough to come home, but he lost his mobility and strength completely, and a month later, he passed away in my arms, unable to recover from the seizures caused by the lack of his medication. Dr. Bracken's refusal to refill his prescription over $800, despite my prior payment history and financial difficulties, is unconscionable. He falsely claimed a mandatory annual blood test requirement, which was untrue; Hollywood had been in for a visit 5 months prior and had a blood test then. It was as simple as Dr. Bracken calling in the prescription to Safeway Pharmacy, yet he decided that the $800 I owed was far more important than ensuring Hollywood remained seizure-free. I grieve for Hollywood every day. I urge others to avoid Arcadia Animal Clinic, as they prioritize money over animal welfare. Their negligence contributed to Hollywood's death. Their subsequent letter dismissing us as patients, after our threat to report them, was an insult. I will never forgive them and will curse their name till the day I die. My dog was my everything, and he deserved so much better. read more

Arcadia Animal Clinic - My dog, Hollywood, after Dr. Bracken denying to call in a refill for his seizure medication. - Veterinarians Near Me - Phoenix, Arizona

Dr Bracken is the most compassionate vet! He really cares about our pets!! I highly recommend him and his clinic.

Amazing vet! Couldn't ask for a better vet than Dr. Bracken. Not only do we love this place but our dog Maggie does as well! read more

Arcadia Animal Clinic - Veterinarians Near Me - Phoenix, Arizona

I actually got this vet confused with another local vet in the same area. Dr. Bracken saw. My British shorthair kitten and will be doing his neutering in the coming days. I'm delighted to have found an outstanding doctor for this fella as well as those to come. Highly recommended read more

Super rude girl answering phone. I recently moved to Phoenix and wanted to bring my dog in for ear infection....she said only the dog could come in and I would have to wait in the car....that sounded super strange to me and she said "oh well, too bad that's Covid" and "we can't get new clients in until October either. So NEW PEOPLE don't call this vet!! read more

We've been bringing our pups to Dr. Bracken since I was a little girl and I can honestly say, he is the best of the best! His compassion for animals is like no other and he'll treat yours as if it were his own. In my adult life, my husband and I purchased our very first pup, Harvey the Sheepdog, and he is literally our pride and joy. Dr. Bracken recently neutered him and the process was such a breeze! They recommend keeping them overnight, however, I couldn't part with him for that long (#crazydogmom) so since he was doing well by 5p, the let us bring him home to rest that night. Within 15 hours of him being home, he was playing again and running around like normal (despite doctor's orders to lay low for a few days). Whoops! He is ALL puppy, that is for sure! He healed perfectly and we're so grateful for such a smooth experience. It is also worth noting that their prices are VERY fair when compared to other vets in the Valley. Some vets overcharge by a TON and Dr. Bracken is definitely one of the most affordable around. It is also worth noting that the front desk ladies are so friendly and will definitely make sure that you and your pup are taken care of. My ONLY complaint is that sometimes their phone has a busy signal when they have a lot of calls coming in but after a few tries, you can usually get through! We plan to have Harvey's teeth cleaned this Spring so we'll be seeing you again soon, AAC! read more

Dr. Bracken is caring, listens and is great with animals and their families. He is conservative with his methods and doesn't insist on doing things that aren't necessary. His office staff is professional and kind. read more

Saw Dr. Bracken for the first time for a growth my dog has on her face that our previous Vet wouldn't touch. Dr. Bracken immediately knew what it was and got started on a cryo treatment to freeze it off. She goes back in 2 weeks for 2nd treatment. You can tell he truly cares about animals and was shockingly very reasonably priced. So glad my friend recommended him. Very impressed! Staff was great too! read more

What we would do without Dr. Bracken and his team at Arcadia Animal Clinic?! Dr. Bracken and his entire staff are phenomenal. My family have been taking our dogs (we love our dogs more than most people ) to Bracken for over 20 years now; the man is amazing. He treats every one of his patients and their families as if they are his favorite; and they all seem to love him right back. He is able to make a diagnoses as quickly as is possible, and does not do any tests, surgeries, or expensive procedures unless he feels it absolutely necessary. There is nothing better than having pets (aka the most loyal family members who love you no matter what), but there always comes that horrible time when you have to say gooodbye. Dr. Bracken and his staff have walked us through this sad goodbye several times and are upfront and honest with us when the timing is right to do so. The decision and process is devastating, but they make it as easy as possible and are extremely empathetic; they love your animals too and it shows. Not only do they care for your beloved pets at Arcadia Animal Clinic, but they also enjoy them. They get to know your cat/dog/bird or whatever you have, and truly get a kick out of their unique personalities and quirks; the culture in the office is fun! The office itself is small, inviting, and immaculately clean; not to mention there is frequently puppy cuteness in the waiting room . Vet services are expensive, but the billing process is simple and they work with you if need be in order to figure out how and when to pay. Pretty sure anyone who cares about their animals the way we do does not care about the cost of their health. If you're looking for an incredible Vet for your pet then Dr. Bracken is your man. He is kind, gentle, competent, honest, and extremely skilled at what he does. Do your pet a favor and taken them to Arcadia Animal Clinic. read more

Awhile back I saw a special item on the menu of local restaurant hotspot Chelsea's Kitchen. It was a Bracken Burger. When we asked, the manager on duty confirmed it was indeed named after the neighborhood veterinarian. When neighborhood restaurants start naming menu items after you, you know you've left your mark on your community. Such is the case with Dr. Bill Bracken and his more than 3 decades of animal veterinary work at his humble neighborhood practice. My family has used Dr. Bracken for his expertise since I was a toddler. From Scottish Terriers, to Labradors, to various mixed breeds, and even a couple of felines, Dr. Bracken has been my family's go to veterinarian for all my family's pets. His practice is a little hard to find as its embedded in a residential neighborhood. Go one block north and west of 40th Street and Campbell and you'll come upon a building that has been largely unchanged for more than 30 years. Many of his staff members have been with him almost from the beginning. Treatments and technology have evolved of course, but Dr. Bracken's personal touch, abundant sense of humor and straight forward approach to animal care have remained the same throughout. Just as an aside, please don't use Dr. Bracken's parking lot if you're coming to dine at one of the neighborhood restaurants. Dr. Bracken loves and makes use of all the neighborhood restaurants and understands there isn't much room for parking in the area, but asks that you please only use his parking lot if you're coming to his office for an appointment. In addition to having his clinic, Dr. Bracken's office can also make arrangements to board your pets if needed. And if the job of fixing what ails your pet requires a specialist or surgeon, Dr. Bracken can refer you to a network of specialists in the valley (many of them have been around as long as he has). Dr. Bracken truly is a pillar of the Arcadia neighborhood. He grew up here, raised his own family here, and has never moved or expanded his practice beyond this little corner. And his clientele are just as resolutely loyal as man's best friend. read more

Arcadia Animal Clinic - Dr. Bill Bracken - Veterinarians Near Me - Phoenix, Arizona

I tried once again to get an appt for a simple bordatella shot and the yearly exam that they sent me a reminder for in April. I've been trying since then by phone but they won't answer the phones and you can't leave a message. I got an email that said they could get me in mid July and to CALL but obviously.....Today I was on the phone for 40 minutes before I gave up. This office technologically is back in the 1960's. I honestly don't know how they get anything done. I called my dog's trainer for a recommendation for a new vet and not only did someone at the new office answer the phone but I got an appointment in 2 wks. If you're looking for a new vet, do yourself a favor and steer clear of this antiquated nightmare. read more

Absolutely the best vet around! We've used Dr. B for over 25 years and through the lives of our four dogs during that time. Just love his empathetic attitude, the practical advice and confidence Dr. B projects. Kind of amazed by the bad reviews since they seem to not be happy about getting access to the practice. It would be bad management to allow new clients to the detriment of existing clients, so I personally appreciate that they know their limitations in regards to practice size. Also, the comment about having to sit in your car? Welcome to Covid prevention 2021. Why should these hard working people put their health at risk so you aren't inconvenienced? Dr. B brings your pet out and goes over everything with you from the safety of his parking lot vs a small room which would be a Covid infection waiting to happen. read more

We have been coming to see Dr. Bracken for 7 years and he has continually impressed us with his kindness, compassion, and dedication to treating our dogs. His approach for routine matters is always a clear specific plan to help our furbabies & put owners' minds at rest. However, it is during the non-routine, emergency, & life ending matters where his true humanity and spirit are unmatchable. Sure they're extremely busy and scheduling to see new patients can be lengthy, but I could not ever imagine navigating some of previous paths without his guidance and his unparalleled service in follow-up. I wish I could give AAC 10 stars, but that would still seem to not be quite enough for the difference Dr. Bracken & his staff makes. Mere words could never express our profound gratitude. read more

Dr. B and his team are truly the best. The wait to becoming one his patients is truly worth it. He is so cautious and caring and truly loves your pet! We are forever grateful to be a patient here! read more

Dr. Bracken rules. In fact, one time my husband and I saw him in Costco and I got really excited and acted like I'd just seen a local celebrity. True story. There's something about Dr. Bracken that just makes you feel like everything is going to be okay. Despite being incredibly busy he spends time with your dog/pet, will make after hours calls (trust us, we know) and is happy to call other experts when he doesn't know the answer (huge). Our favorite thing about Dr. B is that he tends to be more on the holistic side of medicine. He advises against pumping your pets full of prescriptions and medicines that they may not need. Preventative is not always necessary and we appreciate that he doesn't try to "up sell" you on these things. In fact, he'll advise against what so many vets recommend. He's not going to tell you that your pet needs regular x-rays and teeth cleanings, etc. He really advises again unnecessary treatments - especially when they involve local anesthesia. We really appreciate his raw honesty about situations and he'll be the first to admit when he just doesn't know the answer. In fact, he was more than willing to work with a competing vet to solve a mystery case we were facing with our little one. This meant the world to us. If you're looking for a fancy shamsy vet with websites, e-mail updates, couches and all the bells and whistles - this isn't for you. This is a place that's great because of it's wonderful staff (we love that most of their team can greet our pups by name) and Dr. Bracken's genuine love of animals. The only thing that doesn't make Arcadia Animal Clinic a 5-Star is that you have to see specialists for certain things. Unlike bigger vet clinics, they don't have all the fancy machines, testing equipment and labs that other vets offer. It would be awesome to stay on-site for everything. read more

Arcadia Animal Clinic - Veterinarians Near Me - Phoenix, Arizona

Excellent staff and Dr Bracken is the best. Attentive, experienced and very thoughtful. Very knowledgeable about bulldogs and all pets. Highly recommended! read more

Simply put, I love Dr. Bracken and his staff. I even love the "feel" of the office - it's small and older, which tells me they've been doing this a while, thus have processes that are tried and true. As a patient, I can validate that. Before I get too far into this review, know that this office has only one practicing vet - Dr. Bracken. He has a full staff, including many technicians who treat for minor issues, such as nail trims, anal gland expressing, and more. This ensures patients aren't backed up, out the door. Obviously, treatments requiring more technique and skill are reserved for Dr. Bracken. Also know that you will sometimes experience long waits in office, and occasionally find the phone to ring busy. This is another reason I give this practice 5-stars - it proves they devote full focus to each patient one-by-one. At this risk of sounding hokey, I almost get emotional about what this practice means to me, because they cared for to the end, my boy, a 15 yr old male Maltese, Pierre. It was for Pierre that I found Dr. Bracken, as a referral from another friend of mine who also has a Maltese with liver disease, like Pierre. Before I came to Dr. Bracken, I kept telling Pierre's previous vet I knew something was wrong, and I cited his symptoms, which, admittedly, were rather vague. I just wasn't getting the treatment and respect I needed for Pierre from his previous vet, thus I made the appointment at Arcadia Animal Clinic. I waited in the examination room on our first visit, a Saturday, for over 45 minutes until Dr. Bracken came in. I was very frustrated but immediately forgave him when I witnessed the level of attention and care he devoted to my Pierre. Dr. Bracken listened and *heard* me - he respected that as Pierre's owner, I knew Pierre best. And because of that, if I felt something was wrong, something must be wrong! The reason Dr. Bracken was late to our room is that when he's seeing a patient, his sole focus is at that moment, with that patient. Time stands still for him and is irrelevant compared to the kind of care and respect that patient must receive. After many tests and trips in, Dr. Bracken confirmed that Pierre had Cushing's Disease, which was challenging to diagnose because Pierre's symptoms were so atypical. Pierre was diagnosed thanks to Dr. Bracken's persistence. After informing me of Pierre's disease, Dr. Bracken requested I call him daily with updates on Pierre's status. I thought this was an exceptional request on his part, however since then, Dr. Bracken has made the same request of me numerous times, even with my current dog - he likes daily updates on cases, and truly stays aware for proper care. As Pierre's health declined, there were a couple emergency trips - both times the staff prioritized my dying dog above regularly-scheduled patients. This is why there are the occasional long waits - an emergency situation arises when a dog/cat must be seen to save their life. Dr. Bracken also helped me deal with the emotional strain. I asked him how I would know would be the right time to let Pierre go, and he offered at the time what seemed a vague answer - "when you see that his illness is more present than his personality." I didn't understand what that meant because it wasn't the right time. A few days later, I awoke to Pierre not acting like Pierre - it was his illness that I saw present that morning; not my boy. It was time. I called Dr. Bracken's office, and they immediately accepted Pierre that evening. I had the whole day to hold him and say goodbye. The level of respect Pierre was given was unparalleled. I'd previously seen Dr. Bracken carry another small dog that had passed out of a room - he was carrying that dog in his arms like it was a newborn, looking into the dog's face with a loving smile. He seems to see all the love that animal has devoted to its family, and loves them back for it. This is why I felt comfortable helping my boy cross over under Dr. Bracken's care. It made a horrible situation more peaceful for both Pierre and I. I didn't feel additional stress and strain from a vet or vet staff that had poor customer service; it was just the opposite. They treated Pierre and I in an elevated manner, as if we were part of their family. I have since adopted another Maltese - a female this time named Jade. It presented an unintended "test" to see if Dr. Bracken would treat little Jade with the same elevated care he did for Pierre. He does. Dr. Bracken holds Jade exactly the same way, talks to her exactly the same way (a hushed, loving tone), and me the same way (assuring me that I'm not caring for Jade alone.) Also, Dr. Bracken doesn't order unnecessary tests for Jade, nor does he recommend vaccinations that aren't relevant for the desert environment. Now you know why I get emotional in discussing Dr. Bracken. I've never witnessed this level of care for pets, and especially never for humans. If only we were so lucky. read more

I love Dr Bracken and his staff. My dog Boone LOVES them too. They are the best!! Something odd is going on with the phones today at Arcadia Animal Clinic. Ive been on hold for one hour. Not like them at all. I have a sick pup! read more

Dr. Bracken & staff are simply the best! He shows more care & compassion for his patients than any other vet I've ever dealt with. I started bringing my oldest puggle here from a referral when I first moved to Phoenix. I was impressed right off the bat, & will continue to bring my pets here for their care. Make sure if you are anticipating bringing in a new patient, make the appointment early cause he can get booked out pretty far. Being that I've come here for about 4 years now, I fully trust this clinic with my pets lives. Even in emergency cases I have been able to bring in my pets so that the Dr can check them out & make sure everything is all good. Dr. Bracken will even call to follow up- on days where the clinic is closed- just to make sure my furry babies are doing ok! Pricing is also extremely reasonable, especially taking into consideration the level of care your fur children recieve. read more

We recently lost our beloved little Sophie. She lived a long and much loved life with us. Dr Bracken and his entire staff were so kind and compassionate during this past year. We recommend them very highly for all of your veterinarian care. read more

Dr Bracken is one of the most professional, knowledgeable and compassionate veterinarians in the world. They run a great animal clinic. read more

Arcadia Animal Clinic - Dr Bracken's patients. - Veterinarians Near Me - Phoenix, Arizona

I've had many vets for my cat children, but I've never trusted any of them before Dr Bracken. My cats are usually terrified after a tooth cleaning, but the two of them were just fine after an appointment here. If I have any concerns, I get called back after hours. My cats are on the older side, but I feel like they are in good hands, health wise. read more

Wonderful vet! If you are new, please be aware this is a solo practice, there is just one vet here Dr Bracken who is wonderful. It is not a big clinic with multiple vets, it is just him so be prepared to wait. People (and pets of course) love him so it's busy --with a smallish parking lot. I'm fine with all of that since I trust him totally with my pet. read more

Our lab, VET PATH SERVICES, works with this clinic. Dr. Bracken is amazing and wonderful to work with and his staff...well, just amazing and friendly. Def one of our FAV clients! read more

Dr. Bracken has cared for our pets and for us for 23 years. He is thoughtful, kind and skilled. His office is just like he is. I would recommend him with the greatest enthusiasm and sincerity. read more

Really can't say enough about Dr. Bracken and his staff. Dr. B gave meaningful and helpful advice, without trying to sell me anything weird or clean my dogs teeth. Wonderful vet experience, can't wait to come back next year for our annual check up! read more

I would give it a zero if I could. I had to wait a whole month for this appointment because that's their policy on new pets. I took my cats for their 4:30 appointment (I was there 10mins early). I waited in the lobby for 15mins, while other people came and left, mind you I got there before them. Then we go into a room where we have to wait longer. I left after an hour of waiting and no vet, nor tech. I decided to not wait for the vet any longer. My kitties had to wait in a cage for a whole hour! I waited a whole month for this appointment and this is how we get treated? I don't mind waiting up to 20-25 mins but an hour. No thanks. I guess they want to keep their old clients happy. My advice is if you're new don't even bother, take your money somewhere else where you and your pets are treated with respect and dignity. read more

Dr. Bracken is the single best vet on the planet! We moved to the Dallas area about 2 years ago and our dogs and us, miss his attentive, kind and gentle care. In May our oldest dog, Shayna, passed away the night after we took her to the vet. That vet didn't tell us she was dying, just that we "needed to treat her like an egg." Not sure what that even means. She died less than 24 hours later. Knowing Dr. Bracken, he would have taken Shayna home, figure out what was wrong, treated her and we would still have our Shayna girl with us and alive today! We used to live 2 blocks from his animal clinic and when we moved to the far west side of Phoenix (Litchfield Park) we still drove in to see Dr. Bracken...that how good he is!! read more

DeeDee went in for her 100,000 mile checkup and shot's update today:) She's 14 1/2 years old which (according to Dr. Bracken) equates to roughly 100 years old in human terms! It's fairly rare for chowchows to live that long, although I have been extraordinarily fortunate to have both my chows live to a very ripe old age (Sam, my big chow made it to 16 1/2...I still miss him! :-) I frankly credit most of that good fortune to Dr. Bracken and the wonderful people at Arcadia Animal Clinic...I have had many pets over the years and used many vet's in Portland and San Francisco...they were all good, all came highly recommended by trusted friends, co-workers and the like...but none of them measure up to Arcadia Animal Clinic! We were looking for a vet after we had been in Arizona for few months and started asking around...more than 1/2 the people we asked mentioned Dr. Bracken as the best they'd met and highly recommended AAC...The beautiful Carin and I looked at each other and said "this can't be a coincidence...6 people that don't even know each other recommend this place...let's go see him!" And we did:) Chow's aren't noted for either their patience or their warm and inviting demeanor...they are a little bit aloof and intimidating...I like that in a dog...both Sam and Dee are coal black, and with their black fur, black tongues, black eyes and gleaming white teeth and fangs, when they smile at you, it can look a little sinister:-) But they aren't...they are teddy bears and Dr. Bracken and the staff at AAC took the time to understand that (they approach each pet as an individual and get to really know that animal:) That was apparent at the first meeting of my dogs and Dr. Bracken, when he got down on the floor with them and they talked and played and became great friends (my dogs always love going to AAC...they love Dr. Bracken:) All that personal rapport with my pup's is and has been critical...not necessarily when they are just in for a checkup or a shots update...but when DeeDee tore her ACL trying to chase a bunny or when she had a minor stroke last year...or when Sammy was finally just too tired to go on and they helped him over with respect and dignity...sorry...I can't see though the tears right now... AAC is the best veterinary clinic I've found and Dr. Bracken is the best vet I've ever met! read more

When I first got my dog from a shelter I took him to his first vet visit and he told me that my dog needed all of this work done, which would have cost me over $1,000. I was then referred, by a friend, to Dr. Bracken, who has been amazing. He said he didn't need any of that stuff done. Dr. Bracken has taken such good care of my dog and he has also tried to save me money. My dog had knee surgery and when I went to pay for it, he said, "Just give me what you can right now." "You can make payments every month, even if it's just $10." I couldn't believe it. He REALLY cares about the animals and is such a nice person. I have always felt comfortable there. And Penny, who works in the front, is awesome! read more

When I adopted my furry bundle of joy last year, I had pretty much everything I needed to be a good parent... except a good vet. When I adopted Owen from the Maricopa County Animal Control Shelter, I was given a sample of food, some coupons, a disposable cardboard carrying case and a list of vets who participated in their program, in which your new family member could get a free check up. Once we got home, I eenie-meenie-miney-moed my way through the list of "free first office visit" vets, and made an appointment. A couple days later, Owen and I were at a vet appointment that made me feel like I had taken my car in for an oil change, and the vet was trying to sell me all kinds of new parts. Thus began my quest for friendly referrals, which led me to Dr. Bracken. I am a vibe person. I can read people immediately, and I am usually pretty right on. I took to Dr. Bracken immediately, as did Owen. Dr Bracken might be the cat whisperer, and from what I understand, he's just as great with other animals. He bonded with Owen, and even though you might have to wait a couple minutes to be seen, you can rest assured knowing that Dr. Bracken will give your animal (or in some people's case, "child") the same undivided attention. Call me the crazy cat lady, but when I take my cat to the vet, I feel like I am taking my child to the pediatrician, and with Dr. Bracken, you can tell that he understands that he is not just dealing with people's pets (or their car), but their family. read more

Lucky and I love this place. Dr. Bracken and company are like family to us. I've been taking my little teacup maltese to see Dr. Bracken for the past 5 years. He is very caring and concerned about both me and my doggie's welfare. Lucky often boards here when I take out-of-town trips. The staff take really good care of her, especially since she has some special health needs. I never worry when I leave her. And they are very patient and courteous when I call to check in on her. I highly recommend this clinic if you are looking for a great veterinarian who cares a lot about his patients. We love Dr. Bracken and the Arcadia Animal Clinic family! read more

Dr. Bracken is superb. He truly has a gift with animals. When we switched vets, I was a nervous wreck. Don't judge me for being a crazy pet owner -- nothing's too good for my furry babes. Dr. Bracken spends a lot of time with our animals and is also great in giving treatment options. He's so nice and friendly. I like the laid back environment, ease of appointment scheduling, and excellent location in Arcadia. This practice is also more affordable than others we've frequented. Glad we found this veterinary gem! read more

Love this place! I have an adopted pit bull mix who was neglected previously and was VERY shy with people. To my surprise, when he met Dr. Bracken at our initial exam, he ran right up to him with his tail wagging! Dr. Bracken really has a great way with animals. He is understanding and calm with them and is incredibly knowledgable about animal care. During an emergency we had with my dog recently, the staff was professional and caring with me on the phone. They are usually incredibly busy and may sometimes come off as being short, but the staff really is exceptional- efficient, polite, and cool under pressure. Billing is always fair as well. Highly recommended! Update: Dr. Bracken recently performed my dog's ACL surgery after a complete tear left my pup unable to use one of his legs. The repair was performed flawlessly, and the office took care of all my questions and concerns along the way. Fisk has recovered beautifully from the procedure thanks to Dr. Bracken and his staff. Sure, the surgery was pricey (it's a fairly major surgery), but I was charged a flat rate with no surprise add-ons or hidden charges. read more