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Goods for the Woods

3.0 (7 reviews)
Closed • 9:00 am - 6:00 pm

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Chandler W.

The charging handle on my AR-15 was inoperable and wedged. I was unable to pull the slide to expose the ejection port, without the charging handle gouging the receiver and firmly jamming. I called ahead of time to inform the staff of the condition of the gun and express that I needed assistance. I made sure to disclose the ejection port was not exposed. I was told to bring the firearm in as is and it would be no problem. I didn't bring any ammunition, magazines, or additional firearms. ***I fully understand the safety aspect of having the slide pulled back and ejection port exposed. I was physically unable to accommodate due to the existing issue with the firearm. Upon arrival, I greeted the staff cordially as I made my way to the counter. After reiterating what I had explained on the phone, the first staff member again jammed the charging handle, further gouging the receiver. I mentioned how long it took me to get it free and to please not further damage the receiver if doable. The second staff member, having more experience than the first, decided to step in and politely help. Immediately the first staff member tells the second that I'm "mad" and to "watch his back" while assisting me. Creating an uncomfortable atmosphere for everyone in the store. After realizing how inappropriate the comment he made was, he then wanted to be "Johnny on the spot" to help me find a new charging handle. After the first staff member walked outside, I assured the second that I was not a danger and that I appreciated his professionalism/assistance. He quickly acknowledged his colleague was overreacting. Then the "I run this store" guy with his grandpa's suspenders on, snidely asked if I would like to file a complaint at his gag gift grenade. He then tried to half-way justify the discriminatory comments made by the first staff member based off of their shared paranoia for public gun owners and "the world we live in". As GM of a multi-million dollar organization, I am well versed in customer service, business ethics, and proudly serving our hard-working Americans. I would be absolutely appalled if any of my staff exhibited this deplorable level of behavior. An over-inflated sense of paranoia for the general public is the last emotion anyone in this line of work should openly express. Especially someone in a managerial position. Nothing about my experience was good-for-the-woods. This location deserves better leadership altogether. We are in Cortez, CO. Not the Kandahar Province. To the thin, older, shorter gentleman with glasses that properly assisted me: I humbly applaud you for your performance and expertise. Wish I had gotten your name before I exited.

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Sportsman's Warehouse - Trash!! Delivered by Sportsman Warehouse.

Sportsman's Warehouse

3.3(12 reviews)
47.9 mi
•$$

I'm not a happy long time customer! I ordered a rotary fly tying vise on 4/21/24 and I drove 2…read morehours to pick my online order and when I got there to pick my order, what they brought out was unacceptable. The vise did not come in its original sealed packaging. It was delivered from another SW store, which they wrapped in literally trash. The vise looked used and when you buy anything new it comes with paper work (manual, accessories, warranty, etc), but supposedly according to their website it was shipped from another SW store and was probably a used or turned in by another unhappy customer. I took pictures of the packaging and the store manager at the Farmington NM store didn't have an explanation or offer me any options. This is very concerning and disappointing. I was so upset that I wrote to the SW customer service as soon as I left the store, which was within 5 mins, that's how upset I was. It takes years to build a good customer relationship, but it only takes a few mins to lose a loyal customer. Update: 5/16/24 Today a member from the Sportsman's Warehouse management team reached out to me and I was glad I got an actual call back and they explained what had happened and clarified some questions. Happy to say that SW took ownership of their mistake. I'm glad that I'll continue to be a loyal customer.

Best place to buy your guns and ammo. They always have an amazing selection and the firing rage is…read moretop notch.

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Sportsman's Warehouse - Where the Used Rotary Fly Tying Vise was delivered

Where the Used Rotary Fly Tying Vise was delivered

Sportsman's Warehouse - Used Rotary Fly Tying Vise!

Used Rotary Fly Tying Vise!

Sportsman's Warehouse - Used Rotary Fly Tying Vise!

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Used Rotary Fly Tying Vise!

Goods for the Woods - huntingfishingsupplies - Updated May 2026

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