I want to bring to your attention a recent experience I had with Jerome Brandenburg. I am working…read moreon opening our new Scottsdale office and was put in charge of choosing furniture and getting estimates for the items that we will need for our space. This is foreign territory to me and I couldn't be happier that Jerome was the person who happened upon me that hot, incredibly hot, day in August when I showed up at your warehouse. Jerome was fantastic! He showed me where I could find everything I was looking for (new, used, chairs, desks, etc.) and then walked me through several different options. He let me know the difference in comfort, durability, variances and price on several items. When I couldn't decide between a couple items, he would let me know which one was a more popular option which helped me decide. He was kind enough to give me small wood samples so I could match up (what will be our new furniture) with some existing furniture we had/have on hand as well as share with my execs. He gave me other very useful tools to help choose additional furniture for once we decided on our final office space. Jerome's communication skills were excellent, he was professional, courteous, patient, organized, and amazingly skilled and knowledgeable in the products and inventory. When we were going over the selected items, he always gave me the other variations that came with that item and always confirmed that he understood what I was requesting. Jerome was also quick to respond when I would email him with requests, changes, final price quotes and, with your help, some discounts, which ultimately won over my execs. Not only was he quick to respond, but he answered all of my questions in my email, which seems to be such a rarity these days. He informed when the items will be available, which items may not be, how he can loan us some items if need be and so much more! I also sent him a picture of a workspace I wanted to have created and he got that estimate to me faster than I anticipated. I rarely write reviews, but feel compelled to do so based on the extraordinary service by Jerome and the wonderful experience I've had with Jerry's Office Furniture. I congratulate you for having an employee as skilled and dedicated to extraordinary customer service as Jerome. As our office fills out, I will be contacting Jerome for the additional items we will undoubtedly need and I will continue to highly recommend him as well as your company.

Came in here looking for a single desk chair. Dwayne was so attentive and treated me like I was…read morefurnishing a whole building. I browsed on my own for a while. Once he understood what I was looking for he started pulling options out for me. I ended up getting a high quality commercial chair for a dorm chair price. It was very gently used if not new. This place is huge. It's well lit and very clean. The furniture can be dusty, but they thoroughly clean and polish it before loading it up for you. If you're looking for anything in the office furniture realm (including recycle bins) I would make this your first stop.

Fantastic customer service, always greeted upon entering, and the staff is quick and efficient…read more They've helped me plenty with shipping packages, especially with Christmas. Never had an issues, and everything is delivered in a timely manner.

Even for business expenses this place is ridiculously expensive and hard to work with. I will be…read moremoving my business as well as my post office box. Really bad experience with them.

I was in the store a week ago and purchased a pillow with the help of a salesperson. After trying…read moreit for two nights and waking up with a horrible headaches each morning, I went to return the pillow, only to find out that pillows are final sale. Understanding the cleanliness issue, it would still have been nice to have notice that buying the $200 pillow was a final sale. Today the salesperson told me I should have received an invoice that had this printed on it. I only received the receipt (which did not indicate a final sale). Posting as a warning to others, you may not want to buy a pillow here if you are not sure that it is exactly what you want. Buyer beware.

I purchased a zero gravity chair from Relax the Back at Uptown Plaza in Phoenix. Great service and…read morehad it ready before surgery. I love the chair and referred several people to your store.

Q&C thank you so much for getting the files back to us printed perfect and on time, filing our…read morepaperwork on time, and always going extra mile Thank you for all your amazing work.

Q&C is the best! I had a print and delivery job that had to be completed in two hours. They got…read morethe job done, and with professionalism and courtesy. Kept me in the loop step by step. I highly recommend Q&C.

I love this place. First off, the owner is the one who helped me, but hopefully his whole team is…read moreas good. I just needed and office chair and he was amazing. Helped me find the perfect chair. I'm now in need of a desk and cabinet and will be going back. The place probably specializes in larger orders, but the team is so awesome they'll just have to put up with my little 1 desk order.

If you are looking for a fair deal and outstanding customer service I highly recommend office…read morechairs now! I had an issue with Affirm when I purchased my Chair. Rick went above and beyond to make sure the issue was resolved. He even followed up with a phone call to make sure the issue was resolved and I was happy with my chair. In today's time it seems customer service no longer exists, but it does with this company! Thank you Rick!!

The showroom is nice and well stocked with a variety of brands of office chairs and furniture…read more We enjoyed the friendly demeanor and knowledgeable and information Jeano B provided us. He knew the Steelcase chair products inside and out! Jeano provided the best service out of the three chair retailers we visited that day. The store offers pre-owned chairs at a discount too. When my daughter decides which chair she likes she would purchase it here. We love his friendly, non pressure, attentive service.

We just received new front office furniture from Bill. He was so very accommodating and helpful…read more The guys came and hauled the old desk away and installed the new one very efficiently. We will definitely be using Markets West again in the near future.