Mr. Mike and another tech came the first time, evaluated the problem with one of our Livingroom windows and suggested 2 pieces in the window track went missing; the last window cleaning the window was off balance and I missed the proper fit to shut it. Mr. Mike told me that he knows exactly what it needed and that the pieces have to be ordered, then he'll call to make an appointment to install them. That appointment was this morning. They came before the time they set up, surprise but a good one. The pieces were installed professionally, then we were educated on how to know when the window is off track to close it after cleaning. Little known secret to us.
Mr. Mike and the tech are an asset to their company, friendly, diligent and punctual! We appreciated their expertise and education. Would use them only from now on. Thank you, Goodman Glass! read more