I cannot express enough how deeply disappointed I am with the treatment I've received from Dr. Craig Goodman. I went in this morning, thinking I was attending a follow-up appointment based on what his assistant had told me. However, I was informed upon arrival that it was actually a cleaning, not a checkup. No one had clarified this to me in advance. When I tried to explain, Dr. Craig Goodman became extremely rude and started yelling at me. He complained about needing to pay the hygienist and how he "woke up early" to accommodate me, completely ignoring the fact that I had also woken up at 6 AM to drive 40 minutes just to make this appointment before work.
I initially sought out Dr. Craig Goodman because I don't have dental insurance through my job, and he seemed like a good option due to his payment plans for gum surgery. However, my experience has been nothing short of emotionally abusive. Since my surgery, Dr. Craig Goodman has insulted me on multiple occasions, yelled at me over prescriptions, and belittled me during aftercare. Today, I overheard him telling the hygienist that he had "baggage" with me because I don't follow instructions, even though there was no clear communication from him regarding what I was supposed to do. He then told me that he couldn't see me as a patient anymore unless I paid for the cleaning, despite the fact that there was no indication anywhere that the appointment would involve a cleaning.
I've tried to give him the benefit of the doubt, but it's clear from reading other reviews that this is a pattern of behavior. I have never experienced this level of disrespect and unprofessionalism from a healthcare provider. Dr. Craig Goodman treatment of me has been racist, and I believe his actions were not just rooted in a lack of empathy, but a deep disregard for his patients, especially those who are vulnerable. If you are looking for a dentist who treats patients with respect and professionalism, I strongly advise you to read reviews and avoid this place. There are plenty of better options out there. Dr. Gums is unethical, uncaring, and frankly, he should not be in practice.
Just scroll down, each review talks about him being rude and unethical. read more