What I love about Best Quality auto sales, is the fair prices, variety of cars and how helpful the…read morestaff was! Jackie was very helpful at finding a car that I was in my budget and met my desires. I already recommended Best Quality auto sales to my friends.

The following is a letter I sent to Mark and Jackie:…read more Date: 07/20/2022 From: Pam and Mike Boehret To: Jackie and Mark Best Quality Auto Sales 8553 San Fernando Road Sun Valley, CA. 91352 Dear Mark and Jackie: This letter is to thank you for all of your support surrounding the sale of the 2009 Tacoma you sold us a few weeks ago. After purchasing the truck from you with a 30 day warrantee on the drive train, I took the truck to the Toyota dealer for a thorough inspection. They itemized a list of over $5000.00 worth of recommended repairs for everything imaginable. When my wife and I came to your office to discuss the matter, you quickly told us not to worry about the repairs and that you would take care of the problems. You sent us to your mechanic. Needless to say we were concerned but hopeful we had not purchased a lemon. True to your word (and no doubt you lost money on the deal) you paid the mechanic to replace all of the parts Toyota said needed to be replaced. Your mechanic, Gabe, was the nicest man and a pleasure to work with. He will be doing all of our service work in the future. Thank you again. Auto dealers don't always have a reputation for honest dealings but you folks standout as remarkably honest and trustworthy people. Sincerely Yours Mike and Pam Boehret

Won't give you a price to any vehicle, no matter how many times you ask…read more Only asked about how much we have for a down and was very pushy to run our credit... Lets not worry about my credit score, I want to know how much the truck is?

I had the best experience getting a vehicle here! Isidro made everything so easy. I received…read moreimmediate responses to any questions via phone/text/email, he was upfront and didn't try to pressure me into anything like I felt other sales people at other dealerships had tried to do, the whole process went so smoothly, and I feel I received a great deal! I would highly recommend this dealership to family, friends, and Yelpsters :) Thank you, Isidro for all your help! Also, if you happen to go please ask him to tell you what his his last name! He has a pretty unique and cool last name!

Studio Motors is Awesome, I will never purchase a car at a…read moredealer, Will is Amazing this is my second time getting a car With this Cool guys, My payments are Lower then what I paid 15 years ago for The same Car, I couldn't be more grateful, So bottom line, if you will like to save money On the down payment and the payment It self, You could do so by going to Studio Motors!!! Sincerely Gloria Sanchez

I don't even know where to start with this company, car shopping is never fun and it creates a mix…read moreof emotions. I called this place and Thomas was the man to help me out in the task of helping me find an amazing deal on an rx 350 and I will be doing it again with my wife in a few months . I wasn't sure at first and went back and forth between models and trims. Thomas helped an indecisive person and was patient honestly BEST car experience I have had ! Do you self a favor if your looking to purchase or lease a vehicle call this place and ask for Thomas and it will be the best decision you will do on your vehicle journey! Thank Thomas!!!! Call you in April !

My parents purchased a vehicle from this dealership and paid for their car registration at the time…read moreof purchase, as expected. Unfortunately, what should have been a simple and routine process turned into weeks of frustration and poor customer service. Instead of the registration and tags being mailed directly to my parents, they were sent to the dealership without explanation. When my mom followed up, she was told the dealership had received the tags from the DMV and would mail them to her. When the registration paperwork finally arrived, the license tag had clearly been ripped off and was missing. We contacted Dave multiple times regarding the missing tag. Each time, we were told a replacement would be sent out "the following week." This happened repeatedly over several weeks. When we went in person to request a replacement, we asked that the dealership cover the replacement fees since this situation was entirely their fault. Dave declined and again promised to send replacement tags instead. It has now been two more weeks, and there has been no replacement, no follow-up, and no response to our calls or texts. We were told on at least three separate occasions that the replacement had been mailed, yet nothing has ever arrived. If it was truly mailed, why was it necessary to "send it again" multiple times? My parents paid for this service and do not deserve to be ignored after the dealership already benefited from their business. This level of disorganization and lack of accountability is unacceptable. At this point, we are pursuing further action, as this situation should have been resolved the first time. I would strongly caution others to be very careful when dealing with this dealership, especially when it comes to registration and DMV-related matters.

8/2024 - Long overdue post!…read more My hubby was in the market for a truck. Saw a vehicle listed on Offerup, a 2010 Honda Ridgeline. Contacted them through offerup and made the drive on a weekend. Came and was greeted. The battery needed to be charged and then we were off on a test drive. Did a thorough review of the vehicle and mentioned some items that would need to be replaced/changed and was able to get it down to a price that we felt was reasonable to pay. I get now this place has a bunch of 1-star reviews about maintenance of vehicles and alot is wear and tear (window actuators going out, tires needing replaced, oil needing changed etc.) When buying a USED vehicle, those should be things you consider before paying - ask questions. Our experience was great in dealing with this company both Google reviews and offerup at the time had great reviews. So take the bad reviews and keep them in mind but also ask your own questions. We also paid for the extended warranty! We did use it once and had a deductible, not sure if the extended warranty was worth it - the truck is still covered today but the amount of deductible & part that was changed was waaaay lower than what was paid for the extended warranty - it does give my hubby peace of mind though to have it in case a major repair was needed. Also...The offerup price was honored. My husband still loves his truck and is thankful for getting it! So thanks guys!

The staff was friendly, transparent, and genuinely focused on helping me find the right vehicle for…read moremy needs and budget. The purchasing process was efficient, and I appreciated their attention to detail and outstanding customer service. I am extremely happy with my new vehicle and would highly recommend Toyota to anyone looking for a great car buying experience. Thank you to the entire team for making this such a positive and enjoyable purchase!

Please everyone, check out the many other options to purchase a car, before thinking about North…read moreHollywood Toyota! I recently bought a pre owned Rav4. My salesperson was Sam. Run the other way from this person as he is so scattered, and lies to get the sale! He promised me floor mats with the sale, and did a bait and switch on me. I will NEVER EVER step foot in that dealership again! Obviously, the owner of this money trap, doesn't treat his employees with any respect! Hey, it's Socal, there a plethora of options to purchase a great car like Toyota. We live in a time of Lying is the new truth! This is the way!

I recently purchased my BMW X5 from here and it was a five star experience. I dealt with Hamlet and…read morehe took very good care of me. He wasn't your typical car sales man... In fact I never once got a "sales man" vibe from him. I was a little hesitant going to a small car lot but I was immediately put at ease when dealing with him. He really seemed to have my best interest at heart and I felt comfortable through the whole process. Which is usually the exact opposite way I feel When dealing with big dealerships. The transaction went so smoothly and I couldn't have asked for a more positive experience. He even followed up with me recently to be sure I was satisfied. 5 stars all the way! I would highly recommend this place and would do business again in a heartbeat when searching for my next car.

I bought my pre owned car from here! The best purchase of my life! Got the Infiniti G37 and the…read moreowner helped me out on Sunday, a day they are normally not open!! I recommend everyone to get a car from this small dealership, I drove out 110 miles just to check the car out, ended up giving me 20$ for gas in the car and I'm just so satisfied with my purchase. I got the warranty with the car for 3 years, Sam made the best deal for me that I couldn't resist! Forever grateful for this dealership nothing but joy!! They are wonderful people trying to just hook people up! Thank you so much for working with me and taking the time out of your day to meet with me and let me test drive it! Only 70k miles!!!

the process of selling my car to howard and sons was seamless. robert was kind enough to come to my…read moreoffice to facilitate the documents and complete the transaction. that's customers service at its best! i highly recommend them!

Friendly and professional staff. My car buying experience was amazing. They're very transparent,…read morewould recommend 10/10.

‼ALERT WARNING‼ do not buy from this dealer or do inhome financing with them…read moreOr bear credit is them , they are thieves they don't care about the contract signed or honor their word they find any excuse to repo and then say you can get car back if not pay in full . Because they want to resale the vehicle. They ask for a big down payment, honestly sometimes you just want support small business and if it wasn't for Edwin the only nice guy there .we would have taken our money elsewhere.. And them saying no record of person in their system only thing they can say. He says it that in a few reviews probably gonna say the same about mine too.RUN RUN DONT BUY FROM THIS PLACE‼‼‼‼‼‼‼‼‼zero Stars unfortunately you have to choose 1.

Worst experience at a dealership ever. I needed a car as my vehicle was running on it's last leg…read more I saw these guys while driving down the road and decided to give them a try as I saw a vehicle I liked. I wanted to trade in my car for a more reliable vehicle and was very transparent with the condition of the car. They took a look at it, drove it and agreed to take it. Was set on a Honda, agreed on the price and monthly payment, gave a down payment and drove off. Three days later I get a call saying financing did not go through and they needed me to stop by the dealership to figure out a solution. They told me that the bank required more money down (this after giving down 5k). Since I liked the vehicle I decided to give 2k more for the down payment. Once again, everything looked good and drove off. A day later the same thing. When I pressed the guy on the phone, he told me that the owner did not want my vehicle and if I wanted the Honda, that I needed to give more money down (wtf?). Keep in mind that this was AFTER everything was signed. In the end, the owner wanted 10k down for the car, just because he did not like the car I was trading in. I immediately declined and left. This place is a total joke! I have never been to a dealership where everything is agreed and signed upon only for the owner to change his mind. Just imagine what would happened if the shoe was on the other foot: These people would have lost their mind.