This review is for RAMBLEI (short & long term rentals) in Philadelphia, Pennsylvania. Through…read moreAirBnB, I reserved a space at 619 N. 39th St. & ultimately transferred to the location at 4031 Spring Garden St. . THE GOOD- Easy check in with coded keypads on main entry and room doors. Each space was nicely decorated with IKEA type of furnishings and contained their own bathroom, mini fridge, coffee maker, utensils and dishes. There are eateries, hospitals and transportation suitable for walking and driving. THE BAD- the buildings are poorly renovated dwellings that were done without materials to control the transmission of sound throughout the building. Any space below the top floor will result in you being subject to the constant and radiating sounds of people bumping up and down the steps and walking, furniture being moved/drug across the floor, pots clanking on the stove, opening and closing of doors (ie, refrigerator, microwave, room and front) and other sounds from vacuum cleaners, televisions, radio or people merely talking on the phone. THE UGLY- The first space was located on the first floor and contained a used coffee pod in the coffee maker, an empty soap container and mold on the shower curtain, ants and was extremely noisy. After (6) days of this, I requested an alternative option due to the noise and was offered the second space. It was on the second floor at (4031) and contained mold on the shower curtain, dead flies & mice & mice droppings on the furnishings. An unclean fork was in the utensil tray along with clean ones. An empty sugar container was in the cabinet. See photos.
The host was responsive & did so rather promptly throughout. They were also polite initially and I received an apology for "The Inconvenience" with each matter brought to their attention. However, after relocating to 4031 Spring Garden St and making them aware of things not up to par there, the host requested to terminate my stay. Airbnb did not honor the request because I had broken no rules and was well within my right to make them aware of my concerns. In lieu of moving to a temporary location for (3) days and returning to the location at 619 N. 39th st, I requested compensation for the "inconvenience" experienced up to that point and was refunded the $50 "cleaning fee." After discovering rodents at the 4031 Spring Garden St location I again requested consideration for a refund of some kind and was denied because I had already received a refund for a separate incident (ants). And again, I was told a request to end my stay earlier would be made. I had (10 days remainingAirbnb was of no help in this matter as decisions rest with the hosts on matters of this type.
This was the ABSOLUTE worst experience ever. For those considering a stay with RAMBLEI, you may enjoy a few days without notice of the things mentioned here. However, I would consider another option for a stay of longer duration. If you have multiple valid complaints they will attempt or threaten to have your stay terminate early. Lastly, they offer some rooms without a window. I was offered one and declined. I believe this is a major SAFETY HAZARD particularly in a dwelling with no insulation/fire barrier. Since fires feed off of air flow, this is an accident waiting to happen. Definitely NOT worth it with what they charge. ($1180.00 + a month).